ibis Kochi City Centre

I will recommend my friends to stay here. The service and room was so good

1.front dest customer service was very poor 2.tv was not working in the room/no proper instructions to operate the remote 3.customer service call no proper response

The beds were worn out, felt like water beds too floaty. Pillows had body odor but were quickly changed when requested. Toilet bowl was on the small side.

Convenient location

Friendly staff. It’s hard to reach someone by phone though.

Unprofessional staff.

It was good. Center of the city and had access to all amenities. Walking distance to wherever one wants to go.

Overall very good, there is scope for improvement for breakfast.

Really enjoyed me stay at Ibis Kochi city. Close to centre square mall and the river side walk. Plenty of space in the hotel and the bed was very comfortable. Safety box was provided. Reception was very friendly and called me 30mins before check out. Thank you so much

This is my 2nd time at Ibis, Kochi. I'd loved my stay last time at Ibis more than any other and that is why I chose it for a 2nd time. Even though the overall experience has been good, I could tell that the shampoo and soap dispensers hadn't been changed in a long time. Barring this, my stay has been pleasant.

Amazing, the best hotel we have stayed at

Everything was pretty good. But breakfast seems to be just okay. Their sambhar had a bad smell. But staff took initiative to remove it right away when we approached them. Rooms where neat and clean and customer service was good too. Stay was worth for the price

FO staff was very professional and attentive specialy Ms ANJU and MR ANIKET .

A Truly beautiful hotel. I really enjoyed my stay. The hotel room was very clean, the room service was very good, great Wi-Fi connection, very comfortable bed and very nice staff.

Good, neat and clean property, staff are helpful Reception personal are professional, mentions to saikat, Rimona and rohan

Location is awesome. Fast check in and check out, food is good

Dirty floors, smelly rooms. Pathetic breakfast for rs500 extra charge

First of all,we got no assistance getting our luggage to the rooms, which would have been greatly appreciated after a long journey. The room keys need to be activated each time we leave and return to the room. That was very very inconvenient and very annoying. Breakfast choices very limited and got boring after a few days. No seats provided in waiting area as we wait for our rides, which can take as long as 30 minutes. Staff were polite and helpful

The room was typical Ibis, no-frills. Bed is comfortable. But the engineering side did not think about ease of use of bathrooms. To start with, the toilet door had a magnetic catch and a round handle which makes it a feat trying to open the toilet door. No grip. Ditto with the shower door. Imagine trying to open with wet / soapy hands sans a door without proper handle, and that too with a magnetic strip. The drain provided in the shower area is not capable of draining water at the rate the shower delivers water. resulting in water logging in the shower area. There appears to be no protoco; of house keeping visit every day. All I got was a couple of tea bags on the second day on my request. Only on the third day, was it attended to.

Excellent property for the price