法拉帝酒店

A little tricky with check-in over whatsapp as there is no reception, but it worked and all good overall.

I reserved a room at this hotel and almost immediately noticed I clicked the wrong date. This was in January and I noticed it LITERALLY immediately. They refused to either move the date or refund the money. Never again with this hotel or Expedia!

This hotel is our worst experience. It is hardly ever I write a bad review but this needs to be dealt with and said. This hotel is nothing like the photos. We spoke to multiple other people who were staying at the hotel and having the same issues as us. There was ZERO hot water for the 2 days we were there and no one to contact. We attempted to contact them through Expedia and WhatsApp as they requested, but there was no response or even a follow up. The shower would not drain. The toilet flush handle was broken. There were bugs (mosquitoes) smeared with other people’s blood on the walls. Shoe prints and cracks all over the walls and ceilings. It was advertised as a room that was cleaned daily but there was no service provided. When we had to reached out to Expedia to even get into contact with the hotel. The hotel still did not respond. There is no one at the front desk at any hours except for when we checked in. This place ruined a good portion of our trip. I would highly suggest you find someplace else.

We were in Florence for the weekend. We were happy to find a nice place near the train station in what turned out to be a quiet neighborhood. We were within walking distance of all the tourist attractions in the city centre, and less than ten minutes from the train station. We’d definitely stay here again!

Great location, however, no one at the front desk except 10am to 4pm, no hot water 2 days, no heater 2 day.

A lovely place to stay! We loved our stay!!

It was clean and I slept well, location is fantastic to Centro and trains. The bathroom you share is small but does the job it wasn’t busy so no issue getting into the washroom when I needed , lots of stairs going up

An extremely basic hotel. The room was a bit more like a prison than a comfortable room to return to after being on one's feet all day through the streets of Florence.The bed had sheets that kept slipping off in the night. Worst of all my head was forced to sleep near a hot radiator. I had to put my towels on it to reduce the heat, which was not controlled in the room. The staff was quite friendly and attentive. They helped mitigate the rooms defects. And it was located in quite a good area.

easy check in and out . room was clean comfortable, quiet and in a great location.

Great location and easy to do self check in. I recommend the big rooms with private bathroom.

Great location, helpful staff!

The place is super safe.

This Hotel needs major upgrading. Shared toilet, windows that barely closed, very poor security. The location though is optimal with everything closeby in quick walking distance.

Location of the hotel was great, close to the train station and the main attractions were really close by. The guy that checked us in was very polite and helpful when we couldn’t lock our door properly. The room we stayed in was pretty run down but large and had everything we needed (room 10). On the last night we were woken up by an alarm from a shop of sorts out our window at 3am which then turned into hammering and drilling from around 3:30am to 8:30am therefore we had an awful sleep and were glad to be leaving that morning. Upon checkout the woman at reception who we hadn’t met yet didn’t seem ready to entertain guest and when we asked to leave our luggage for a couple of hours before our train we felt like it was a chore and we actually then debated if we should leave it or just take it with us. When coming back for the luggage we were met with the same rudeness and she frankly just couldn’t be bothered which was disheartening when you’re paying to stay and especially when we were 2 females alone. Personally wouldn’t stay again which is a shame as we’ll definitely return to Florence.

Great location

We recently stayed two nights each in the “classic city view” and “superior city view” rooms on our way into and out of Florence. Getting there from the airport was a breeze. Surface tram to a short walk into town. I think a cab would have been more of a problem. A car of your own, a nightmare. We arranged late check in which was flawless. The staff communicated very well and the system they used worked well. The rooms are adequate. Well cleaned but I’ll say maintenance must be tough in these old buildings. It was well worn. In the Superior room, the sheets were clean but the bed cover had old stains and was “past its respectable life”. Both rooms had instant coffee and an electric kettle. The superior had a small fridge. NO AC but a fan and an open window were fine the end of September October. Bathrooms in the rooms were clean water hot and plentiful. Shower heads were a bit past their life sort of sputtering water out. The toilet in the superior room was temperamental. There was actually a hand written sign saying hold the button down for a while. It worked more than not. Again, location!!!! You could pay a lot more but this location was great for the historical down town, museums, cafes, we literally walked everywhere. There was a cafe downstairs from our windows that were active until easily 11pm. Much quieter if you can close the window. So, if a little deferred maintenance is something you find charming this is a gem.

A very functional hotel. Right in the Centre of Town. Looks a bit small from the outside, but clean. We did not see any staff as we got in after 5.00pm and left before 9.00am.

We loved the location, staff was great. Id stay again, no air conditioner but we got a fan and were great. Watch out for the mosquitos.

Great location in old town core. Older building two flights of stairs to rooms. No AC, but a fan in the room and nice window for ventilation. We went late September with day time temps at 80 but were comfortable. Helpful front desk staff during hours. We had an after hours check in but were informed the day prior about how to get in and it worked flawlessly.

The hotel was very close to all of the main sights and was less than a 5 minute walk from the SML train station. The staff were incredibly helpful and prompt in their response when we required a late check-in. They allowed us to leave our bags at the hotel after check out so we could explore the city and return to grab our bags when it was time for our train later in the afternoon. The rooms weren't anything special, but had everything that we needed for the night. I would definitely stay here again.