幻象酒店

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Hotel molto conveniente e ben posizionato tra aeroporto, autostrada e fermata della linea del tram verso il centro storico. Ottimo ristorante. Personale cordiale e professionale

Ottimo business hotel con tutto ciò che serve ad un rapporto qualità prezzo introvabile a Firenze: vicino all’aeroporto, vicino all’autostrada, a due passi dalla fermata del tram della linea che porta nel centro storico della città. Una buona scelta anche per turisti che non vogliano spendere le cifre folli del centro (tra l’altro nelle città europee questa zona sarebbe considerata centro città). Ottimo anche il ristorante che offre vari piatti con personale molto attento e cordiale. Vista la ottima esperienza ho confermato per altre due notti.

Key had problems

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The bed had little animals that stung us during the night, and in the morning an employee opened the room for us, I wasn't very comfortable, the room was very hot, the air didn't work well

Dirty, stained carpets, smelly, loud, just gross. Not 4 star.

Lobby is very nice, rooms are dated and poorly repaired, ours clearly had had water damage in the bathroom which was still evident. However, the beds are excellent. Had to open the window because the room was hot, and the outside noise woke us up.

Well maintained

This was third stay where staff failed to make the requested wake up call.

Staff friendly and room good.

A bad smell in lobby and very old equipment in bathroom

Convenient and reasonable priced.

Struttura adeguata per chi deve andare in aeroporto Camere pulite , sufficientemente spaziose

This hotel is perfect for exploring Florence, fantastic friendly staff, onsite free parking, big comfortable rooms, a short walk to light rail directly into the old town

Breakfast was good. The room was clean. The outside of the place looks old and in need of improvement, but the things that mattered were there.

Stayed overnight before our 06:40 am flight… was able to sleep n shower before leaving at 4:00 am….

Todo bien en general

We booked our one night here mostly because it was close to the airport and said it had “shuttle to airport”. When checking in we found out there is “some times” a shuttle (for a fee) which wasn’t available for us. They did call us a taxi. Also, we had NO HEAT, in our room, and it was very cold in Florence the day we were there, apparently they don’t turn the heat on till Nov, 1st. ☹️ Last but not least was we had brown rusty water COLD coming out of our shower, so ALSO no hot shower 😡. The staff was very nice though. After being in Italy a month on holiday, it was very sad to end our vacation like this.

The employees were absolutely fantastic and went above and beyond for us which was very appreciated but the facility is in very poor condition and was not a very unpleasant experience. The bed was very hard and made me wonder if it was even a mattress. The sheets were very clean feeling but the carpet was very stained and the quality of the towels was very poor. It is a noisy area and you could hear everything between the walls. Maintenance is needed to meet industry standards.