皇宫酒店

Location - excellent Breakfast - fantastic Housekeeping service - need improvement. The housekeeping will not be finished until after 3pm during our stay. The coffee cups have never been clean during our stay.

It’s a superb experience to stay in this hotel. My wife and I enjoy the breakfast a lot. Every day when we go back to the hotel, we have a nice shower and good rest. One minor insufficiency is that they don’t provide an electric kettle which we can have a cup tea or hot water. We surely need that in winter time.

The hotel is located very close to the lakeside and boasts a beautiful environment. However, due to its historic charm, the room facilities may not be as modern and convenient as desired.

Quarto muito bom, atendimento excelente e café da manhã sensacional

Perfect location! Staff is lovely! Clean rooms! We had a beautiful view of the basilica on the back of the building! Breakfast is great too! Would most definitely will stay here again!

Fabulous all around!

We had two rooms. They were excellent...clean, well appointed with a lovely view

Room and bathroom were very clean and the view was amazing. The hotel staff were very helpful and friendly. The room, however, was very warm. The AC did not work and when I went to inquire, it was not working during the season (early November) only the heat was on. They said they could turn it off from the front desk to my room, but it did not help. Sleeping was difficult as I prefer the room chilly. That was the only downside to the stay. I should have opened the balcony door, but wasn’t sure about street noise. Everything else was great!

Clean room, helpful staff!

Fantastic hotel. Would highly recommend!

Great staff, excellent service, wonderful breakfast

Great location

Facility is well maintained and clean. The staff is very attentive to guests' needs and comfort.

What a lovely grand hotel. You immediately felt like you were in a palace from another era. Elegant and very special. We thoroughly enjoyed our stay and hope to return soon.

Clean room but no air conditioning.

I love multiple options for breakfast … clean, centrally located

Depends on what you want it’s different for all just choose what you like

Accueil chaleureux

Hermoso hotel de estilo italiano, con una ubicación inmejorable, buen desayuno, y muy amable todo el staff.

We had a lake view room which was comfortable, if small and ‘tired’. Although this may well have been a palace at one point, the hotel is now long past its prime. Breakfast was fine. Would not recommend nor would I stay here again.