霍克斯顿酒店，佛罗伦萨

Jolly Good except for the firealarm 0200

We absolutely adored this stunning hotel in the heart of Florence and couldn’t have been better looked after by the team throughout our stay. From the moment you walk through the door to the thoughtful evening turndown service, every detail has been carefully considered. The rooms are stylish, the bathrooms are modern and beautifully designed, and everything felt light and airy despite the Italian summer heat. The bar and terrace are gorgeous and the perfect place to relax with a drink. Service was a little slow at times, but we quickly realised that’s simply the pace of life in Florence. Don’t be afraid to ask, the staff are more than happy to help. Everyone was warm, friendly and always available when we needed anything, even via WhatsApp. A genuine 10/10 stay. We’d happily return.

Firstly, all the staff we encountered were helpful, courteous and friendly. Our room was stylish, clean, the little balcony hot but a welcome space and secluded. Comfortable bed, powerful shower. Water included, as well as milk and tea and coffee. Room service every other day and towels were changed then. Location was walkable to all the main tourist attractions, straight road all flat. Lovely little restaurants along the way. Quiet, good breakfast, served 7-11am and you could have an evening meal if required, although we didn’t, preferring to eat out. It was our first visit to Florence and we really loved it. Remember to add on city tax which is approximately £14 per day for 2 people.

Geweldig hotel! Keurig schoon, vriendelijk personeel. Airco deed het ook uitstekend, fijn om je even in de koelte terug te kunnen trekken. Ontbijt was prima, geen enorm ruime keuze.

Property was okay. The manager was rude and uncooperative. He wouldn’t work with you to fix a change in plans for our stay. Now we have hassle of going through our stay insurance plan with you. We would not stay at the property again.

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Beautiful hotel, very tastefully decorated, spotlessly clean and very helpful staff. The resturaunt was excellent too!

The personnel were so kind and helpful. My family was a party of seven and they helped with getting us transportation.

A gorgeous hotel in the heart of Florence, no faults. Beautiful rooms, interior and exterior. Great breakfast and lovely outdoor bar area, we had the best time and would highly recommend.

Breakfast was very good, choice of buffet or cooked, coffee great. Easily accessible to main attractions by foot. In a calmer part of town. Water spray around the bar was refreshing in the heat. Cocktails were varied, atmosphere and music around communal spaces were sociable. There was nothing I didn’t like.

Great hotel but it’s at least a 20min walk each way from the city center. We had a good stay, but there was a wedding being hosted the whole time we were there. It would have been nice to know that the outdoor terrace, restaurant m, and rooftop were not available to the hotel guests since the wedding pre booked those spaces. Overall, the room was great, the staff were helpful, and the onsite parking was convenient.

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Very disappointing stay – not what we expected from The Hoxton We were extremely disappointed with our stay at The Hoxton Florence, especially considering the price. The problems started as soon as we entered our room. The room was not properly cleaned – there was dust, hair and even dog food on the floor. The bed linen had holes and stains, which was unpleasant and made the room feel unhygienic. During both days and evenings of our stay, the hotel hosted very loud wedding celebrations with DJs and music right outside the guest rooms. The noise was so excessive that it was impossible to relax or get any sleep. We only received notice about these events the day before our arrival, when our reservation was already non-refundable, leaving us with no real choice. The following day, housekeeping never came to clean our room. We had to request it ourselves. Even then, they reused the same dirty bed linen, did not vacuum the floor, and did not empty the bathroom bin. They only replaced the towels, but unfortunately the “clean” towels also had multiple stains on them. To make matters worse, when we asked for a refund due to the unacceptable conditions, the reception staff simply told us that it would be very difficult and take a long time because the booking had been prepaid through Hotels.com. As a result, we received no compensation, only breakfast on the house.. We came hoping for a relaxing stay, but instead we barely slept and spent our time dealing with problems.

The Hoxton in Florence is beautiful. The room was lovely and clean and the staff couldn’t have been more helpful and polite.

Nice clean professionally run Hotel Very accommodating staff

We had a wonderful stay at Hoxton Firenze. Got a room with a terrace with a tub (!) that was delightful. Clean and nicely renovated hotel. Reception staff was friendly but the most amazing asset was Francesco in the restaurant staff. Made me and my mother happy every morning. Without him the review would be four stars. He is the ⭐⭐️⭐️⭐️⭐️ every day of the week!

Hi, the hotel is beautiful and at a good location. The staff was attentive when we checked in. We had two issues, first we didn’t get our room clean when we requested. While our stayed only one time the room was cleaned because we kept calling to get it clean and get clean towels. Also, the room temperature was very hot. The hotel room is expensive, we were not expecting this to happen.

Un beu séjour à 10min de l hyper centre Hôtel avec du charme bien dans l esprit de Florence Et personnel très attentifs

The Hoxton is a beautifully styled and well curated hotel. The location is perfect for walking down in the busier bits but still felt quiet and sucluded. Staff were super friendly and helpful. Rooms were immaculate and very modern.

Great location and great hotel especially with parking underground which is safe and accessible from hotel elevator