箱根小涌园天悠

環境幽靜，服務很好，大堂職員主動有禮。迎賓館鐵板燒食物精緻美味，廚師介紹及廚藝一流。溫泉樂樂設施很齊全，適合老中青活動，唯地磚/防滑墊很刺腳，路天位置亦很盪腳，可改善一下。

服務非常好，體驗很不錯

酒店所有員工服務態度非常好，包括餐廳侍應及廚師。房間大有按摩椅整潔到非常好。

Check in 過程非常好，酒店職員解釋非常詳盡，有禮貌，笑容親切。交通方便，強羅站有免費接駁車，司機非常有禮貌。鐵板燒晚餐好味，侍應及廚師非常專業，每道菜解釋非常詳盡。房間大而整潔，房內有按摩椅，床舖舒適。

N/A

超級無敵正

房間很大、很乾凈，服務很讚。

Good service and dinner

Don’t keep saying Japanese to those non-Japanese speaker, they will not understand even if trying to explain by Japanese.

The staff are all very nice and kind. Thanks Again for your good service!

Very nice, cozy and tidy.

Excellent and attentive service. Staff are always smiling and friendly to help. Buffet breakfast and half buffet dinner are just fantastic. No one could miss any of these meals in terms of quality, portion and variety. Especially there are all you can eat crabs provided in the buffet breakfast! Infinite pool onsen is another highlight over some other onsen hotel and again, no one would want to miss it especially it allows you seeing sunrise while you are immersing yourself in the cozy hot spring water. I would be extremely surprised if anyone could complain it with such a high quality service.

我們一行四人在天悠有一個美好的體驗。酒店位置在小涌園的小山腰上，廣場外有免費停車場，而酒店有shuffle bus 出去鄰近的火車站，班次頻密，方便非自駕遊人仕到訪。酒店設施齊全，WiFi 信號系統好，酒店提供多項細意的安排，令客人有小驚喜。例如可以到reception 取 free token coin 換取免費雪糕。每日下午在大堂有兩場音樂會，一邊聽音樂，一邊飲hot chocolate 或sparkling wines 或coffee 或green tea，配上日本糕點或cookies，真是賞心樂事。晚餐的食物無論是賣相和味道都值得一讃，而且份量十足，另外有甜品和水果任取任食。自助早餐除西餐外，還有新鮮蒸熟的長腳蟹任食。估計因我們入住的四人房屬高級房，所以晚飯及早餐都被分配到私家房享用膳食，認真體驗VIP 的招待。我們的房間有私家車溫泉設施，不過我們也都去到公眾溫泉體驗一番，無論室內室外的温泉都很舒服，lockers 及化妝吹頭的設施齊備，冲涼的間隔位置也很大。總括來說，這段旅程非常愉快和滿意，物有所值，值得推薦👍👍

Excellent onset quality, and delicious food, nice staff

Very comfy environment and plenty of friendly staff, the go-to hotel in hakone

酒店房間不大,但服務、食物丶温泉很好! 非常享受!

好正，超正，勁正！第三次黎因為所有野都好好！

是已有年紀的酒店，在酒店接待大廳有現場表演，亦興溫泉及餐廳同層，故很多人聚集，失去溫泉酒店的寧靜感，而且從巴士站到check in大堂亦要走經十分鐘路程，指示亦不算清晰，以這价格應有更好選擇。

Everything is very good.

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