Hakone Kowakien TEN-YU

Ryokans
9.3
/10
Exceptional
1,223 reviews

What Guests Say About Their Stay

F***a
10.0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time
Ellen
10.0
/ 10
Amazing place for the price ! Stellar buffet you have to add on, all worth for your money ! Outdoor onsen is beautiful ! I would stay here again!
Cynthia
10.0
/ 10
Beautiful gardens and onsens. Reserve a room with a private Onsen soaking tub on your balcony, it’s wonderful. Staff were incredible. Room available for early check in at 1pm. VIP Expedia amenity was executive lounge invitation from 4-10pm with beverage bar, antipasto, snacks, desserts. Onsen floors alternate daily for men/women. Be sure to see both views which are beautiful! Great skin care products.
Zhengfan
10.0
/ 10
This hotel is so beautiful and well maintained. The service is great, and the food is just extraordinary. We also enjoyed the traditional Japanese hot spring bath very much. Very relaxing. We really hope we could stay longer.
In the Area
See Map
1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
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Discover More About Hakone Kowakien TEN-YU

Location


Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi.

About Hakone Kowakien TEN-YU

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hakone Kowakien TEN-YU exclusively for you.

Hakone Kowakien TEN-YU is a ryokan with great comfort and excellent service according to most ryokan's guests.

Get precious and unforgettable moment during your stay at Hakone Kowakien TEN-YU.

All facilities in Hakone Kowakien TEN-YU

Others Hakone Kowakien TEN-YU
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Things to Do

  • Spa
  • Garden
  • Sauna

Family-friendly Facilities

  • Toys
  • Children games

General

  • Parking
  • Terrace

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked question in Hakone Kowakien TEN-YU

What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is a 4.5-star hotel.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1 floors.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150 rooms in total.
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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,215)
9.4
Exceptional
From 1,215 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Merilyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Relaxing stay
Ellen
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing place for the price ! Stellar buffet you have to add on, all worth for your money ! Outdoor onsen is beautiful ! I would stay here again!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful gardens and onsens. Reserve a room with a private Onsen soaking tub on your balcony, it’s wonderful. Staff were incredible. Room available for early check in at 1pm. VIP Expedia amenity was executive lounge invitation from 4-10pm with beverage bar, antipasto, snacks, desserts. Onsen floors alternate daily for men/women. Be sure to see both views which are beautiful! Great skin care products.
Read More
maciej
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was amazing very pleasant experience
Alexia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just wow
Zhengfan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is so beautiful and well maintained. The service is great, and the food is just extraordinary. We also enjoyed the traditional Japanese hot spring bath very much. Very relaxing. We really hope we could stay longer.
Olivia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next seating in 2 hours), which was a little off putting.
Read More
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was amazing, from the property to the room to the onsen. I was amazed at the quality of the food in the included buffet, outstanding.
Carissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at this peaceful and relaxing retreat. The service from beginning to end was so helpful and spot on. We had the dinner and breakfast included and that too was lovely. Wish we could have stayed longer.
Thao
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a good time at Hakone Kowakien TEN-YU. I wish I knew it before so I could book 2 nights stay instead of 1 night. The facility is nice, beautiful and staffs are friendly. I would love to stay again if I come back. I have recommended this hotel to friends and family. The only minus thing happened when I checked out that the hotel gave me a feeling like you checked out so we don’t care anymore, a very hint of it and
Read More
Luis
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely beautiful. No notes — just go.
Jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great complete experience!
Farid
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Elegant hotel.
Akiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dinner buffet was great, so many to choose from. Everything was fresh and delicious. The hot springs were amazing and we enjoyed the stay.
Veronique
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely two night stay. Great food great service lovely Onsen experience
Melanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

After spending a busy couple of days in Tokyo it was great just spending a day here. It really helped us relax and reset. Although isolated the beauty of nature is gorgeous and there are activities to do. It was great that the bus stop was near by as myself and my friend only brought carry on bags. From the moment we arrived to our departure the staff were really friendly. I would com back to this location in the future.
Read More
Adanna
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really nice area, quiet and in nature. Enjoyed the public baths and beautiful sunrise from our room. Food could do with a little improvement, some dishes lacking in flavour but there were plentiful options.
Miguel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the private hot tub in the room. Hated that they didn't have room service or vending machines after the restaurant closed. We couldn't even get Uber Eats delivered; not much was open around the hotel.
S
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall good stay, the garden was a high light to walk around at night. Ukulele class at hotel lobby was fun. Swimming pool, water park was packed. Hotel offered ice-cream machine for free and need to take a token from reception but we didn’t know until the day we checked out. Need to see the sign next to the machine, did not look as not too kin on sweet but my children love, wish we knew earlier or was given a token when check in would be more useful. Hotel off ¥5606 for food order as platinum member but was given a VIP lounge pass, it was nice but we do not drink alcohol, food was limited snack but no to our taste, spaces was full when we wen first evening. I prefer cash credit for food order in the future. Thanks
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,215)
9.4
Exceptional
From 1,215 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Merilyn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Relaxing stay
Ellen
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing place for the price ! Stellar buffet you have to add on, all worth for your money ! Outdoor onsen is beautiful ! I would stay here again!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful gardens and onsens. Reserve a room with a private Onsen soaking tub on your balcony, it’s wonderful. Staff were incredible. Room available for early check in at 1pm. VIP Expedia amenity was executive lounge invitation from 4-10pm with beverage bar, antipasto, snacks, desserts. Onsen floors alternate daily for men/women. Be sure to see both views which are beautiful! Great skin care products.
Read More
maciej
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was amazing very pleasant experience
Alexia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just wow
Zhengfan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is so beautiful and well maintained. The service is great, and the food is just extraordinary. We also enjoyed the traditional Japanese hot spring bath very much. Very relaxing. We really hope we could stay longer.
Olivia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next seating in 2 hours), which was a little off putting.
Read More
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was amazing, from the property to the room to the onsen. I was amazed at the quality of the food in the included buffet, outstanding.
Carissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay at this peaceful and relaxing retreat. The service from beginning to end was so helpful and spot on. We had the dinner and breakfast included and that too was lovely. Wish we could have stayed longer.
Thao
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a good time at Hakone Kowakien TEN-YU. I wish I knew it before so I could book 2 nights stay instead of 1 night. The facility is nice, beautiful and staffs are friendly. I would love to stay again if I come back. I have recommended this hotel to friends and family. The only minus thing happened when I checked out that the hotel gave me a feeling like you checked out so we don’t care anymore, a very hint of it and
Read More
Luis
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Absolutely beautiful. No notes — just go.
Jay
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great complete experience!
Farid
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Elegant hotel.
Akiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dinner buffet was great, so many to choose from. Everything was fresh and delicious. The hot springs were amazing and we enjoyed the stay.
Veronique
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely two night stay. Great food great service lovely Onsen experience
Melanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

After spending a busy couple of days in Tokyo it was great just spending a day here. It really helped us relax and reset. Although isolated the beauty of nature is gorgeous and there are activities to do. It was great that the bus stop was near by as myself and my friend only brought carry on bags. From the moment we arrived to our departure the staff were really friendly. I would com back to this location in the future.
Read More
Adanna
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really nice area, quiet and in nature. Enjoyed the public baths and beautiful sunrise from our room. Food could do with a little improvement, some dishes lacking in flavour but there were plentiful options.
Miguel
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the private hot tub in the room. Hated that they didn't have room service or vending machines after the restaurant closed. We couldn't even get Uber Eats delivered; not much was open around the hotel.
S
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall good stay, the garden was a high light to walk around at night. Ukulele class at hotel lobby was fun. Swimming pool, water park was packed. Hotel offered ice-cream machine for free and need to take a token from reception but we didn’t know until the day we checked out. Need to see the sign next to the machine, did not look as not too kin on sweet but my children love, wish we knew earlier or was given a token when check in would be more useful. Hotel off ¥5606 for food order as platinum member but was given a VIP lounge pass, it was nice but we do not drink alcohol, food was limited snack but no to our taste, spaces was full when we wen first evening. I prefer cash credit for food order in the future. Thanks
Read More
Number of reviews per page
20
40