河口湖公园酒店

Hotel on Kawaguchiko lake. Staff very helpful and happy to hold luggage before check in and after check out. Cool Japanese style room with two toilets. Provided bottled water and free drinks in the lobby. Onsen was relaxing. Two nights was the right amount of time in this area.

Onsen is available. Free laundry. Spacious room. Polite and helpful staff.

Clean, comfortable and great location. Staff were very attentive and nice.

Our room smelled of curry, wallpaper was peeling, it needs some remodeling.

Love this hotel. Staff give exceptional service. The outdoor hotspring is amazing. A fireplace in the lobby and easy walk to lake and convenience store. A few restaurants nearby. Easy taxi ride to train station etc. Rooms are lovely.

The hotel was a little bit old, but well maintained and clean. The amenities were great (hot springs, massage chairs, free drinks, and washing machines). The only minor complaint is that the hotel is about 1.2 km from the train station and the hotel shuttle to the station only operates twice a day (9 and 10 am). It's a little inconvenient, but manageable.

Very clean room

It was ok. A bit old and not in a good way. I’ve stayed at other hotels that have traditional Japanese style rooms and this one didn’t measure up unfortunately. Service was excellent though. They also were so accommodating with their shuttle service. The onsen was just okay. I would not stay here again.

The room was not cleaned. I found hair on the mattress and pillows

Wonderful would stay again.

Fab countryside near lake. Great food mearby

Very nice quaint hotel.

Great location close to the lake. Shuttle service to the train and bus station was very convenient.

The staff at this hotel is very friendly and approachable! Even if you don’t speak Japanese, they will be accommodating. The lake is very nice. The station is a little far, but their shuttle service is very easy to use!

The staff at the hotel are very friendly. The location is close to the lake and easy to walk. There are also many restaurants nearby.

It was a relatively small hotel compared to many big ones around Kawaguchiko, but it felt homey and comfortable. Staff were courteous and provided excellent service. Hotel guests can use washer/dryer for free! Definitely will stay there again.

The staff and they also offer a shuttle that pick you up from the train/bus station when you arrive. They also have morning shuttle to station.

The staff was incredible.

The property gave my wrong location for my SECOND taxi pickup and I missed my travel reservation. The property stated, as an explanation of the problem, the this SECOND taxi company that it was located at the "Fujiyoshida Matsuyama branch near Don Quijote and Fuji-Q Highland, which was incorrect. The property scheduled my first taxi to the exact restaurant location, and the property should have simply repeat the same address. For no reason

The place was really clean