西铁大酒店

Hotel room is aged and in urgent need of renovation. Room is too cramped for 5 persons, hardly any room to walk when the futons were laid out. Location is good.

Good location for shopping and dinning.

Fantastic staff, fantastic hotel. The bar was immaculate. Price for a hotel that nice was a steal

The front desk agent (Taguchi) during check-in was very unprofessional, a bit rude, he was definitely not calmed, looked agitated. The room was good, breakfast buffet was good as well. The female staff during checkout was nice and helpful.

Reception desk service is not satisfied not to explain why we move room from Friday to Saturday.

The service is the best among my 2 week stay in Kyushu (the others are already good). The location is prime and is more preferable than the one I used next to the Hakata station. Rooms are in good size, the only thing that is slightly smaller than expected is the bath.

Perfect Breakfast! Good Location. Car rentals and shops nearby.

All staffs are very helpful. The room is reasonably big and well designed

The location is awesome!

The room is old, bathroom not clean. I shower in the bathtub but the shower curtain cannot fully cover, water splash out and the drain was clogged. I cannot select A/C mode to Heat or Cold, as it's a central AC, I can only select Low/ Mid/ High. it was a hot day and the heat was on, that made the room so hot, window cannot be opened.

Excellent location, umbrellas available for loan, great breakfast, daily clean towels and complimentary water

Very nice hotel and I’m a great location, especially for tourists. Staff were professional and room was tidy and presentable. Food at the hotel restaurant was good as well. Luggage transfer was quick and seamless. Overall a great stay!

Love the hotel , staff are friendly and helpful, Room for 3 is much bigger compare to double room. Very new , clean and stylish. Great location 3 mins away from canal city and 0 min away from Subway station and 10 mins away from Main Train station

톈진역과 번화가에서 가까워서 좋았어요! 서비스도 좋고 시설도 깨끗했습니다. 일본호텔이라 사진에서 보이는 것 보다 방이 작을까봐 걱정했는데 화장실도 널찍하고 좋았어요 다음번에 또 여기서 묵을 것 같아요~

Breakfast was good and servers at the breakfast area was sincere The flow of food settings were beyond par

5성급보다 더 좋은 서비스를 경험할 수 있는 호텔입니다. 머물던 3박4일동안 정말 잘 쉬었습니다. 감사~!!

모든 것이 마음에 들어서 두번째 이용했습니다. 숙소도 엄청 깨끗하고 서비스도 좋고 너무 친절합니다. 위치 또한 완벽합니다.

The service staff was excellent at this hotel. The hotel itself is quite dated, but it was clean. The mattress in our room was in desperate need of being replaced, and had a huge dip in it on one side, and was extremely uncomfortable. Unfortunately the walls of the rooms are paper thin and the windows are not double glazed, making it extremely noisy in the room at all times. We could hear other guests conversations all through the night, and we could hear traffic lights, cars, and other street noise 24 hours a day. Breakfast was okay, but does not accommodate vegetarians very well, as most food has meat in it. My husband has a severe poultry allergy, and while staff was mindful to indicate which food he could not eat, we were disappointed to find out that the scrambled eggs, salad dressing, and other foods that would normally not have chicken broth in them were not safe for him. That said, much of the food in the buffet is then not safe for vegetarian diners as well.

Good location and staffs are all so kind.

Perfect sevice and room condition.