Villa Hakone Stage

We had a wonderful stay!

Beautiful apartment with all the commodities

We only stayed one night at Hakone, but the place had everything we needed. It was clean and large enough for our family of 9. The area was beautiful and within walking distance of the Togendai Station. The only downside is that the restaurants around the area close early, but we were aware of this and ate before we got to the place.

We had a wonderful stay at Villa Hakone Stage. The Villa itself is quite spacious (we had a family of three staying) - a welcome change from the cramped living conditions in Tokyo. The villa was clean and very comfortable. The location is right next to both the "pirate" ship port and the ropeway to the top of Owakudani. We arrived via the Romance Car and Hakone Tozan Train from Shinjuku and then caught the Cable Car and Ropeway to the villa (it is a short walk from the Ropeway station). The host was also very quick to answer any questions we had.

Beautiful place! Walking distance to local tourists cites. Would definitely stay here again if I get to come back to Japan.

The property was in a good location and has plenty of space. Our family of 4 stayed in villa b and loved the unique floor plan- almost 3 floors with narrow staircase and loft steps. There was a view of lake ashi. The unit supplied necessary items and we could cook if we wanted to. The washer/dryer combo didn’t dry too well though.

Great quiet place nestled in the woods. the villa is reasonably clean but unfortunately, we found some food in the fridge, which was presumably left behind by the previous occupants. This made us wonder if the housekeeping was done properly. Nevertheless, we will consider coming back to stay again.

We were a family with young children and stayed at Villa B, which was a standalone 3-floor loft-style apartment. It worked really well for us - bedroom with 2 queen-sized beds and ensuite bathroom (including bathtub, washing machine and heater for clothes drying). The second "storey" was a small but well-equipped kitchenette, with a seating area. On the third "storey" was a loft with two sets of futons available. Villa A is closest to the road so we did hear the occasional vehicle passing by but otherwise the area is pretty quiet. The walls/floors are thin so if you do stay in Villas E, G and I, you probably would be subjected to your upstairs neighbours' noise.

All condition of room is good, and also larger than what i expected. the only bad is the location, you will difficult to find convenient shop or restaurant if after 6 pm, may need to go other place by own transport

Villa Hakone Stage offers a beautiful, spacious, and peaceful retreat. The room was stunning and provided a serene atmosphere for relaxation. However, dining options in the area are limited, and there are no nearby convenience stores. I highly recommend purchasing food and drinks before nightfall to ensure a comfortable stay. Overall, a great choice for those seeking tranquility in Hakone!

The air con break down causing the room to be either too stuffy or needed to open the window making the room to cold. Requested to change room but was rejected. No refund or discount was given and the customer service is terrible. Worst experiences!

Tucked away right off a main road in the area close to bus lines and a short walk to Lake Ashi. Exterior and interior are well maintained and very nice.

The blankets were not very clean

When we arrived at the property we tried to close the blockout blind and found that it was broken. I tried to phone the property, as there is no on site management and the phone number did not work. I then messaged them via Expedia and received an answer some time later. At first they told me to try the chord, but I advised that I had already done that. They then advised that they knew it was broken and they had ordered a new blind but it had not been supplied yet. They had known about the problem but had done nothing to give us the option to cancel or change accommodation. We had to sleep in a room that was like sleeping in daylight because of the outside lights all night. The lack of the heavier curtain also allowed the constant road noise to come in. The next day they came and dropped the heavy curtain permanently. Yes it would be dark in the room at night but throughout the day we couldn't even see outside. Given that there are so many rules given to you by the property management, they should respect the basic rules of hospitality, "Keep the guest happy". Problems with the property: The walls and ceilings are paper thin. You can hear everything the people in other rooms are saying, every footstep and every toilet flush. The property is located directly on the main road through the area and the cars kept going all night. There is no onsite management if anything goes wrong The way that our problem was handled was super bad. The only good thing was the walkability

What a beautiful place to stay! I booked two villas and there was so much space in both the loft and the western style. The area has good public transit to an extent. Easy to get to and from Odawara station by bus. We missed the last local bus twice and had to trek back from the other side of the lake after dinner so be aware of the early schedule. I’m Gluten free so food options are limited here. Having a little kitchen was a lifesaver! The owner was very responsive and helpful. Would stay here again or recommend to friends.

This is a great place to stay with families, close to lake ashi, and hakone ropeway. Very few dining options at night as it is a very small village

Toilet is a bit smelly and the blanket covers look like haven’t been changed.

Plenty of space. Relatively new. Local area Came by public transport, 3 adults two kids. Bus stop out the front (caught one bus from Odawara station). Left via bus one stop down. Near by (few minute walk) to sightseeing cruise and ropeway

Being in a quiet environment surrounded by nature

Nice place, no convenient stores around.