วิลล่า ฮาโคเน สเตจ

The location is quite good. But room cleanliness was poor as there was so much hair all around, the floor in the living room, in the room downstairs, and the worst was even on the bed and between the sheets. We felt so uncomfortable sleeping in the bed. Even the futons in the loft were seen with hair here and there. I wonder if they really cleaned the room? In the end we had to vacuum the house by ourselves. One of the air conditioners was not working but they were helpful to reply quickly, even though it wasn't fixed at last. The shower was ok and water pressure was strong, so that's a good thing. By the way, the automated key lock on the door, the number buttons were so hard to press as one of the buttons was not working well. It took a while to open the door each time. The pictures looked great on the booking page but we would not return again. Also kids next door were screaming and jumping like crazy, so take note if you are sensitive to noise, don't recommend at all.

Overall good stay. The two separate toilet rooms were super helpful for our group of 4 adults and 1 child. The two bed sleeping area was cramped and lots of stair usage to go up and down from the top floor (not much space to leave bags downstairs). The loft was fun to sleep in though ladder was quite steep to get up. Good kitchen amenities available but could’ve used a regular eating table or at least more chairs to sit in around the coffee table (just one small sofa). Appreciated the drying rack to wash clothes. Laundry was very convenient. Great full bathroom with large tub and separate sink area. Easy parking area and nearby restaurant was open late and was delicious. The key code stopped working randomly and while management replied very quickly to my email, they couldn’t do much. Thankfully a cleaner was working on another's room and gave us the backup key, which saved us wasting more time struggling to lock the door. The last night (Saturday) the next door rental guests were super loud and annoying making it hard to sleep. But otherwise was very quiet and tranquil area.

ベッドやお風呂周りのアメニティなどが充実していてとても良かったです。

Great place to stay, and very helpful and responsive staff!

Great location, attentive guest support and lots of space!

5-6人で利用するには最高の宿です。調味料と食材持ち込んで料理も出来ます。清潔で使いやすいです。

Bus transport with luggages was not fun. Lot of complaining about noice levels. Very limited dining.

Great stay, would come again.

廚房流理台有點小，不好料理，但一般的煮泡麵、烤肉是可以的

Fully stocked kitchen. Walking distance to Lake Ashi

Great place to stay and to explore hakone! Big space and clean made the trip comfortable even though there were storm in the area.

とても良かったです

Nestled in the forest it is walking distance to the lake and some local restaurants. Overall great place to stay. Big room with great amenities, very clean, and would stay here again. My kids loved it and we were pretty central to everything.

We had a spacious room, once we found the place. The map app on my phone had us going through another hotel. But once we figured it out it was all good.

A wonderful place to stay all around. Near the shores of Lake Ashi, walking distance to cable car, lake cruises, bus station, restaurants etc. Really enjoyed our stay in this 3 level spacious apartment.

とても広くて綺麗でプロジェクターもあって良かった。 鍵を開ける時にボタンの接触が悪く、なかなか鍵が開かずに戸惑った。10回目くらいでやっと開いた。

This location is very convenient! Near by the local see sights.

とても広々としていて子どもたちも大喜びだった。立地も良く自然豊かだった。部屋もきれいでとても過ごしやすかった。

This is a gateway from the world where you can relax in comfort. Hiking trails in the area are beautiful, and the walk near the Lake Ashi is nice. The restaurants in the neighborhood keep inconsistent hours but this may have been due to the holiday. You must travel to the other side of the lake to access markets and groceries, but transportation is convenient in the morning and afternoon not at night.

広々とした室内でゆったり過ごすことができました