绿中海度假村位于中央海滩地区/城市。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
酒店公共区域提供WiFi，方便您与家人和朋友保持联系。
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绿中海度假村
度假村
8.2
/10
非常好
298个评论
客人对住宿的评价
Connie P.
10.0
/ 10
喜欢带阳台的海景房。早晨的日出美极了。感谢黛安娜的热情款待。自助早餐很棒。我们还会再来的。谢谢
查看原文
Lim Mui Choo
9.7
/ 10
非常漂亮舒适的酒店，床和枕头睡起来很舒服。海景非常棒。
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Phoong H. L.
8.5
/ 10
员工很友好，住宿很愉快。
查看原文
hanishah h.
10.0
/ 10
Nice hotel nice staff everything is ok
MUHAMMAD A.
8.8
/ 10
景色非常美丽，尤其是日出时分。
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在该地区
查看地图
Tanjung Malai, Pantai Tengah,, Pantai Tengah, Langkawi, Kedah, Malaysia, 07000
主要设施
更多
空调
餐厅
24 小时前台
停车场
电梯
WiFi
可用房型-绿中海度假村
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绿中海度假村周围有什么
Tanjung Malai, Pantai Tengah,, Pantai Tengah, Langkawi, Kedah, Malaysia, 07000
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进一步了解绿中海度假村
绿中海度假村 概览
绿中海度假村 坐落在充满活力的兰卡威岛上，将娱乐和休闲独特地融合在一起。它不仅仅是一个住宿的地方，更是一种体验。
绿中海度假村 位于兰卡威的中心地带，方便前往热门地标和景点。公共交通便利，方便您探索整个岛屿。
绿中海度假村 非常适合寻求冒险的家庭、寻求浪漫之旅的夫妇以及想要享受充满乐趣的假期的朋友团体。它多样化的产品满足了广泛的兴趣。
绿中海度假村 的风格和氛围充满活力和吸引力，专注于为所有客人提供难忘和愉快的住宿体验。
绿中海度假村
，预订价格从每间客房每晚 - 起，为您的旅行提供舒适便捷的住宿。绿中海度假村 设施
绿中海度假村 共有 211 间客房，提供设备齐全的空间和周到的设施，以确保顺畅的宾客体验。
住宿为客人提供一系列设施和便利，包括 空调, 餐厅, 24 小时前台, 停车场, 电梯, WiFi。
可用房型
客人可以在 绿中海度假村 选择各种房型，从标准间到豪华套房，每种房型都旨在满足不同的需求和偏好。
所有这些设施都包含在 - 中，其中包括税费和其他费用，确保您在整个住宿期间获得安全舒适的体验。
入住 绿中海度假村 的期望
期待在 绿中海度假村 体验充满活力和能量的氛围。度假村旨在成为一个活动中心，提供充足的娱乐和社交机会。
绿中海度假村 吸引了各种各样的客人，包括国际游客、度假家庭和朋友团体。您会发现来自各行各业的人们。
虽然 绿中海度假村 通常不组织城市旅游，但礼宾部可以提供有关探索兰卡威的信息和建议。
客人应尊重度假村的政策，并对他方客人保持体谅的态度。具体的入住须知可在办理入住时获得。
如何前往 绿中海度假村
最近的机场是兰卡威国际机场 (LGK)。从那里，您可以轻松乘坐出租车或使用网约车服务到达 绿中海度假村。
出租车和网约车服务在机场随处可见。只需向司机提供度假村的名称，他们就会直接带您到那里。
绿中海度假村 地理位置优越，靠近几个主要景点，方便您步行或使用当地交通工具探索周边地区。
绿中海度假村 附近的食物
绿中海度假村 提供各种餐饮选择，包括供应各种美食和饮品的餐厅和酒吧。
虽然 绿中海度假村 可能没有专门的自助厨房设施，但附近有很多咖啡馆、便利店和餐馆，您可以在那里找到食物和饮料。
在 绿中海度假村 的步行范围内，您会发现一系列推荐的咖啡馆和餐馆，提供从当地马来西亚美食到国际菜肴的各种美食。
绿中海度假村 周围的活动
兰卡威拥有众多旅游景点，包括美丽的海滩、茂密的热带雨林和迷人的观景点。绿中海度假村 是探索这些景点的绝佳基地。
探索夜市，购买当地手工艺品和食物，沉浸在历史遗迹的岛屿文化中，或参观博物馆和公园，了解更多关于兰卡威的遗产。
对于独自旅行者，可以考虑探索岛屿的海滩和观景点。对于团体，强烈推荐乘船游览或参观兰卡威天空之桥。
绿中海度假村 为何在旅行者中受欢迎
绿中海度假村 因其优越的地理位置、多样化的娱乐选择和舒适的住宿而在旅行者中广受欢迎。它在一个便利的地点提供完整的度假体验。
首次访客的提示
考虑预订一间带景观的客房，以获得更好的体验。较高楼层的客房通常可以欣赏到周围区域的壮丽景色。
携带适合温暖天气的轻便服装、泳衣和舒适的鞋子，以便探索岛屿。不要忘记防晒霜和驱蚊剂。
英语在 绿中海度假村 和整个兰卡威广泛使用，使大多数国际游客的沟通变得容易。
请注意当地的风俗习惯和传统。参观宗教场所时穿着得体，并尊重当地文化。
入住 绿中海度假村 的最佳时间
游览兰卡威的最佳时间是在旱季，通常是从 11 月到 3 月。天气晴朗宜人，非常适合户外活动。
考虑在淡季旅行，以获得更低的价格和更少的人群。但是，请注意，在这些时间段内，某些景点的开放时间可能有限或关闭。
兰卡威全年举办各种节日和活动。查看当地日历，了解您访问期间是否有任何活动。
如果您对 Traveloka 产品（航班、酒店、旅游活动等）有任何疑问或任何预订问题，请联系客户服务团队寻求帮助。
通过 Traveloka 预订
使用 Traveloka 规划您的旅程非常轻松。从航班到住宿、旅游活动和交通，一切都可以在一个地方找到。
- 航班：以具有竞争力的价格和灵活的选择预订飞往您梦想目的地的航班。
- 酒店：从各种住宿中进行选择，以满足您的偏好和预算。
- 旅游活动：购买景点门票、旅游套餐、旅行必需品，如 eSIM、袖珍 WiFi 租赁等等。非常适合难忘的旅行！
- 租车：为了灵活性和舒适性，请考虑使用此服务按照您自己的节奏探索该区域。始终在预订前检查可用性。
- 机场接送：安排从机场到酒店或直接到您目的地的无忧接送服务。
请务必提前查看可用性并预订，以确保获得最优惠的价格。
为何通过 Traveloka 预订
- 最优惠价格保证：Traveloka 为所有旅游活动提供具有竞争力的价格。请务必查看 Traveloka 的 HargaBAGUS。如果您在其他地方找到了更便宜的价格/更好的航班机票和/或酒店优惠，请提交索赔，Traveloka 将弥补价格差距！了解更多关于 HargaBAGUS 的信息，并立即开始您的经济实惠的旅行！
- 全面的旅行解决方案：从航班和酒店到地面交通和景点，一切都可以在一个平台上找到。
- 每日促销：享受每日优惠和折扣，让您的旅行更实惠。
- 新用户优惠券：首次用户可以享受特殊优惠券以获得额外节省。
- Traveloka 积分：每次交易均可赚取积分，这些积分可用于兑换未来预订的折扣。
- Traveloka Priority：获得独家优惠和简化的预订流程，以获得优质体验。
加入成千上万的快乐旅行者的行列，他们已经通过 Traveloka 规划了他们梦想中的假期！无论您是预订航班、寻找完美的酒店还是发现令人兴奋的活动，一切都只需轻轻一点。立即下载 Traveloka 应用程序，享受无压力的旅行体验！
“用户友好且物有所值”
该应用程序非常易于使用，并且包含大量优惠。非常适合在没有压力的情况下计划旅行！
Jenns G.
“轻松实现跨国预订”
一个非常用户友好的应用程序，提供优惠的价格。我可以轻松预订马来西亚和印度尼西亚境内的交通工具！
Nor I.
“最值得信赖的旅行应用程序！”
一个可靠的应用程序，满足我的所有旅行需求。每项投诉都得到了专业的处理，我对因小错误而获得的赔偿感到非常满意。
Marisa K.
绿中海度假村的所有设施
游泳池
休闲设施
大堂
住宿服务
外部的
公共设施
- 停车场
- 提前入住
- 电梯
- 延迟退房
- 餐厅
- 公共区域WiFi
一般
- 空调
- 家庭房
- 加热器
- 无烟房
- 吸烟区
房内设施
- 有线电视
- 办公桌
- 吹风机
- 淋浴
- 电视
食物和饮品
- 早餐
连接
- 免费WiFi
酒店服务
- 24小时接待员
体育和娱乐
- 皮划艇
住宿政策与一般信息在绿中海度假村
重要备注
根据马来西亚皇家海关部的公告，从2023年1月1日起，所有非马来西亚籍或非马来西亚永久居民的酒店客人均需缴纳旅游税。请注意，酒店将在您入住酒店时向您收取旅游税。旅游税率为每间客房每晚10令吉。
入住/退房时间
入住：
从 15:00
退房：
在此之前 12:00
一般入住手续说明
1.Before you Travel - Ensure that you are fully vaccinated and have your MySejahtera Digital Vaccination Certificate - By definition, you are considered as fully vaccinated. Vaccine Manufacturer Days After your final dose: Pfizer/ AstraZeneca/ Sinovac: 14 days Cansino/ Johnson & Johnson: 28 days - Obtain your travel permit from PDRM with proof of travel itineraries - Non-vaccinated dependents of 18 years old and below are only allowed to travel if from the same household 2. On your way to Resorts World Langkawi * Adhere to strict safety protocols according to your mode of transport 3.Checking-in at Resorts World Langkawi * Resorts World Langkawi is a MySafe Langkawi certified resort * Check your temperature (guests with a reading of 37.5 degrees Celsius will not be allowed to enter) * Scan the MySejahtera QR code * Provide your MySejahtera Digital Vaccination Certificate for verification to our staff 4. Safety Measures during your stay * Daily temperature checks will be conducted for guests and staff * Remember to adhere to the safety protocols 5. Before Departure * Check out at our reception counter * Adhere to strict safety protocols according to your mode of transport * Embark on a safe travel home - Amount Room Deposit (refundable) to be collected base on number of room nights stay as below guideline:- a. Min 1 - 2 nights (RM100) b. Min 3 - 4 nights (RM200) c. Min 5 - 6 nights (RM300) d. Min 7 - 8 nights (RM400) e. Min 9 - 10 nights (RM500)
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhancing our property and services, we will close our Family Pool for maintenance from 15th – 22nd January 2026. However, during this period, our Infinity Pool will remain open as usual, from 8am to 12midnight daily.
Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhancing our property and services, we will close our Family Pool for maintenance from 15th – 22nd January 2026. However, during this period, our Infinity Pool will remain open as usual, from 8am to 12midnight daily.
Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.
附加政策
- Amount Room Deposit (refundable) to be collected base on number of room nights stay as below guideline:-
a. Min 1 - 2 nights (RM100)
b. Min 3 - 4 nights (RM200)
c. Min 5 - 6 nights (RM300)
d. Min 7 - 8 nights (RM400)
e. Min 9 - 10 nights (RM500)
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhancing our property and services, we will close our Family Pool for maintenance from 15th – 22nd January 2026. However, during this period, our Infinity Pool will remain open as usual, from 8am to 12midnight daily.
Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.
a. Min 1 - 2 nights (RM100)
b. Min 3 - 4 nights (RM200)
c. Min 5 - 6 nights (RM300)
d. Min 7 - 8 nights (RM400)
e. Min 9 - 10 nights (RM500)
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhancing our property and services, we will close our Family Pool for maintenance from 15th – 22nd January 2026. However, during this period, our Infinity Pool will remain open as usual, from 8am to 12midnight daily.
Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.
一般信息
热门设施 | 空调, 餐厅, 24 小时前台, 停车场, 电梯, WiFi |
入住/退房时间 | 从 15:00 - 到 12:00 |
早餐供应 | 是的，酒店有提供早餐的房间 |
绿中海度假村 的可用房间 | 211个房间 |
绿中海度假村 的楼层数是多少 | 2 层 |
在绿中海度假村的其他设施 | {显示设施类型} |
常见问题解答在绿中海度假村
What are the check-in and check-out times at Resorts World Langkawi?
At Resorts World Langkawi, check-in time begins at 15:00 (3:00 PM) and check-out time is by 12:00 (noon). Guests arriving early can contact the hotel in advance to request early check-in, subject to room availability. Luggage storage is typically available for guests who arrive before check-in or need extra time after check-out. To ensure a smooth experience at Resorts World Langkawi Langkawi, it is recommended to inform the front desk of your estimated arrival time.
What room types are available at Resorts World Langkawi?
Resorts World Langkawi offers a selection of room types across its 212 rooms to suit different preferences and budgets. Guests can choose from the Premier Sea View Room, which features stunning views of the Andaman Sea, the comfortable Deluxe Room ideal for couples or solo travellers, and the spacious Suite for those seeking a more luxurious stay. As a 4-star property, all rooms are well-appointed with modern amenities including free WiFi throughout the hotel.
Does Resorts World Langkawi have a swimming pool and other facilities?
Yes, Resorts World Langkawi features an outdoor swimming pool where guests can relax and enjoy the tropical Langkawi weather. The hotel also offers an on-site restaurant serving a variety of cuisines and a bar perfect for evening drinks. Guests staying in sea view rooms can enjoy beautiful coastal scenery right from their accommodation. Free WiFi is available throughout the property, making it easy to stay connected during your holiday at this popular Pantai Tengah resort.
Is parking available at Resorts World Langkawi?
Resorts World Langkawi provides parking facilities for guests travelling by car, which is a convenient option since many visitors explore Langkawi island by rental car or private vehicle. As Langkawi is a duty-free island with attractions spread across different areas, having a car is common among travellers. Guests are advised to confirm parking details and any applicable charges directly with Resorts World Langkawi prior to arrival to ensure a hassle-free stay at the Pantai Tengah property.
Does Resorts World Langkawi offer breakfast for guests?
Resorts World Langkawi has an on-site restaurant where guests can enjoy meals including breakfast options. Breakfast availability may depend on the room package or rate plan selected during booking. Some rates on Traveloka include breakfast while others offer room-only pricing. It is recommended to check your chosen rate plan for breakfast inclusion when booking Resorts World Langkawi. The hotel's Pantai Tengah location also has nearby restaurants and cafes offering local Malaysian and international cuisine.
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更多旅客的评论在绿中海度假村
综合评分和评论 Resorts World Langkawi
Traveloka (298)
8.2
非常好
基于 298 条评论
由旅行者提供
清洁度
8.2
客房舒适度
8.4
餐食
7.8
地点
8.5
服务和设施
8.1
大家经常提到 Resorts World Langkawi
所有
无障碍设施 (3)
Wifi (3)
房间空间 (3)
浴室 (3)
员工友好度 (2)
氛围 (2)
卧室 (2)
酒店区域 (2)
距市中心的距离 (1)
周边环境 (1)
排序方式
最近
格式
带有文本
偏好
所有评分, 当前应用程序语言, 查看所有评论
旅行者评论 Resorts World Langkawi
每页评论数
20
40
顾客评论
Mi
M iqbal I.
10.0
/10
评论于 12几周前
太棒了👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
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觉得此评论有用吗？
SC
Sheshaiah C.
8.5
/10
评论于 32几周前
维护保养非常好，工作人员也提供了及时的支持。
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Accommodation's Reply
05 Dec 2025
尊敬的宾客，非常感谢您给予我们如此周到细致的评价。我们很高兴您在我们酒店度过了愉快的时光。您的好评极大地激励着我们的团队继续保持高水准的服务。期待您的再次光临。谢谢！酒店管理团队
查看原文
NS
NOOR S. A.
休闲
8.5
/10
评论于 35几周前
地理位置优越，距机场仅 30 分钟路程，景色优美，食物美味，房间舒适。
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Accommodation's Reply
05 Dec 2025
尊敬的宾客，非常感谢您给予我们如此周到细致的评价。我们很高兴您在我们酒店度过了愉快的时光。您的好评极大地激励着我们的团队继续保持高水准的服务。期待您的再次光临。谢谢！酒店管理团队
查看原文
M***s
休闲
8.4
/10
评论于 44几周前
房间景观和酒店位置都很好。房间条件有点旧，但还不错，房间阳台不太干净。
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Accommodation's Reply
11 Sep 2025
感谢您抽出时间留下反馈。对于未能达到您的期望，我们深感抱歉。对于您入住期间造成的任何不便，我们深感抱歉。您的宝贵反馈已记录在案，并将由相应的团队成员进行审核。我们期待再次欢迎您，并为您提供更美好的体验。谢谢。管理层
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F***y
休闲
9.4
/10
评论于 47几周前
我真的很享受在兰卡威度假村世界的住宿，这是一次令人难以置信的经历和入住机会，氛围很棒，面积很大，房间也很漂亮，如果将来有机会，我一定会再来的。
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Accommodation's Reply
29 Aug 2025
非常感谢您留下宝贵的评价。感谢您抽出宝贵的时间分享您的体验。感谢您的光临。我们期待未来再次与您合作。此致，管理层
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FA
Faruque A.
8.3
/10
评论于 66几周前
浴室、厕所和洗手池的设计一点也不好。没有提供聚乙烯垃圾桶，也没有衣柜或衣橱来存放衣物。从阳台上看风景很棒。
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1人们认为它很有帮助
Accommodation's Reply
29 Aug 2025
感谢您的宝贵评价。感谢您抽出时间与我们分享您的体验。我们已仔细审核您的意见和建议，这些意见和建议对于我们改进服务至关重要。感谢您的光临。希望您下次再来。此致，管理层
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MK
Manimala K.
10.0
/10
评论于 120几周前
It was lovely friendly stay … very clean rooms.
2人们认为它很有帮助
AW
Abdul W. B. W.
8.5
/10
评论于 143几周前
Overall okay. But the lift only one. For whos have a baby like us very tired because need to walk far away from our room.
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AW
Abdul W. B. W.
8.5
/10
评论于 143几周前
Overall okay but the lift only one. Need to walk far away. My room is far away from lift. Need to use stair and a lil bit tired because we have baby.
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pee hock alan see
5.8
/10
评论于 150几周前
The hotel is run down. Need to upgrade.
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KC
Ken C.
8.5
/10
评论于 160几周前
A dollar have a vLue. There were many guests giving negative feedbacks. I don't face them like air con, poor wifi. Probably is a bit old for a beautiful view hotelThey have all. The amenities to qualify a 4/5 star hotel.
1人们认为它很有帮助
AN
Azlyn N. M. T.
9.1
/10
评论于 206几周前
I had a pleasant stay here that we extended our stay! Although the hotel is a bit old and we had to walk so far to our room, but the staff (although understaffed), were friendly and just awesome! They made us feel welcome and even the chef came out every morning to greet us. The breakfast could have had more variety, but other than that, the island hopping family package was definitely a steal! We enjoyed it very much! Location is a plus too! Private, yet just a 5min drive to Chenang.
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1人们认为它很有帮助
Accommodation's Reply
03 Aug 2022
亲爱的 Azlyn：
非常感谢您留下宝贵的评价。我们非常感谢您抽出时间与我们分享您的体验。我们已记录您的反馈和建议。了解哪些方面需要改进对我们来说至关重要。感谢您的光临，希望您未来能再次光临。
此致，
RWL 社会关怀团队
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CW
Connie W.
5.7
/10
评论于 215几周前
Only one lift and share 5 blok, walk very far and not convenient for the old people. breakfast not so many choices as a 4star resort
2人们认为它很有帮助
Accommodation's Reply
03 Jun 2022
亲爱的康妮：
非常感谢您对我们的评价。我们非常感谢您抽出时间与我们分享您的体验。我们已记录您的反馈和建议。了解哪些方面需要改进对我们来说非常重要。感谢您的光临，希望您未来能再次光临。
此致，
RWL 社会关怀团队
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Asri K.
9.7
/10
评论于 215几周前
Pros: The view was beyond amazing. I stayed at premier seaview. You woke up, open the slide window and all your problems will go away. Very spacious room. I took the twin bed, the size was so big, bed was very comfy and still have lots of space. The shower and the loo was saparated, genius, so that it can be used at the same time. The loo will not get wet as well from the shower room. They provided mini fridge, iron and the ironing board. Infinity pool was divine, I suggest to swim around 6 pm so that you can also catch the sunset or almost sunset view. Ample parking lot. Cons: the only problem is the wi fi connection was beyond terrible. Especially at night. They use Roomie apps, so it made it worse. Free movie is useless as you may not be able to watch it after all. When you spend the whole day outside, you just wanted to lay down, get lazy and be able to surf the net or watch TV uninterruptedly. But that is not possible. If the hotel can tackle this issue, it would be perfect.
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Accommodation's Reply
31 May 2022
亲爱的 Asri：
非常感谢您留下宝贵的评价。我们非常感谢您抽出时间与我们分享您的体验。我们已记录您的反馈和建议。了解哪些方面需要改进服务对我们来说至关重要。感谢您的光临，希望您未来能再次光临。
此致，
RWL 社会关怀团队
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AA
Asmadi A.
9.7
/10
评论于 216几周前
This hotel is perfect for those who want to enjoy the sunset. A place for relax because the location is not sharing with the other hotels in Langkawi. You will receive a refreshing welcome drink when you step into the hotel lobby. My booking is for Premier room seaview 1 king bed and definitely it is the right choice for me. The room spacious and the got seperated toilet and shower room. The staff is so friendly and very helpful. I reached Langkawi a bit early and just went to the hotel to confirm on my booking. The staff was kind enough to check for me and even went an extra mile to check if any available room ready since I reached a bit early and I managed to check in early. Thank you so much for the good service, nice room and a very good surrounding area hotel. Will definitely come and check in here again
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+4
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Accommodation's Reply
31 May 2022
亲爱的 Rus：
非常感谢您的好评。我们非常感谢您抽出时间与我们分享您的体验。期待下次再见！:)
此致，
RWL 社会关怀团队
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N
Noraniza
8.3
/10
评论于 229几周前
Book 3nights but during 1st night stay the room we get very far, kind of broken door, bedsheet has bedbugs blood, itchy I don't know why too and not very clean toilet. Ask to change a room but only next day will be avail so thanks to a woman staff, I don't know what her name but she's been very helpful! The last 2nights were awesome room looks new clean except the bathroom got separated between shower and toilet lol but view was awesome pol awesome but not very clean water foods are fine. Yeah satisfying. Thank you!
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1人们认为它很有帮助
Accommodation's Reply
24 Feb 2022
尊敬的 Nooraniza，
非常感谢您留下宝贵的评价。感谢您抽出时间与我们分享您的入住体验。我们已记录您的反馈，并已将其上报酒店管理层进行调查。我们需要了解哪些方面需要改进服务。感谢您的惠顾，希望您下次再来。
此致，
RWL 社会关怀团队
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MQ
Muhd Q.
6.4
/10
评论于 234几周前
Saya book dekat online agent bilik menghadapat sea view, tapi bile sampai saya dapat bilik menghadap belakang. Agak kecewa, terpaksa bayar 80 ringgit untuk 1 malam untuk dapat bilik sea view. Total 2 malam kena tambah 160 . Bilik yang saya dapat agak jauh untuk pergi ke kawasan breakfast. Hotel tengah renovation.
1人们认为它很有帮助
Accommodation's Reply
19 Jan 2022
亲爱的穆罕默德：
非常感谢您的评价。我们非常感谢您抽出时间与我们分享您的体验。我们已记录您的反馈和建议。了解哪些方面需要改进对我们来说非常重要。感谢您的光临，希望您未来能再次光临。
此致，
RWL 社会关怀团队
查看原文
Normazrieyana
6.5
/10
评论于 235几周前
I bayar yang ada balkoni tapi tak dapat, aircon leaking.
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Accommodation's Reply
13 Jan 2022
尊敬的宾客：
非常感谢您留下宝贵的评价。感谢您抽出时间与我们分享您的入住体验。我们已记录您的反馈，并已将其上报酒店管理层进行调查。我们需要了解哪些方面需要改进服务。感谢您的惠顾，希望您下次再来。
此致，
RWL 社会关怀团队
查看原文
Mohd F.
5.1
/10
评论于 236几周前
Hi , This is my 2nd stay with Resorts World Langkawi (Long Stay), bad experience and definitely this is my last stay with RWL. 1. 25/12 at 5.00pm - Arrived and no Concierge or bellman to welcome and arrange our luggage until I need to find him. (Inside the Front Office Room - Observing until now there is no staff to do so and other guest need to find Concierge) The room was untidy. - Bad service experienced. 2. 25/12 @ 6.30pm - After checked in we went down at Zest Cafe & Lounge and had our dinner. The food was horrible (Photo attached). - Emergency Fire Alarm triggered and all staff just don't bother at all. - Please inform to all guests let say testing the alarm system is going on or any. - The General Manager of the property busy arranging his table to have a whiskey with all his friends. With sour face to us and never entertain returning guest like us. 3. 25/12 @ 10.00pm - Noticed the bathroom clogged after shower my baby. Need to wait for Maintenence guy to come and repair the thing. - Don't sell your room if the room is not ready. 4. 26/12 @ 6.45am - Found there is no Laundry Sheet/Form inside the room, called Front Office and he said 7.00am will send to the room. 7.15am still not received any, called again and he said will send. 7.30am haven't received, called and he said will send again. 7.50am still not received. - How long you need to send the form? 5. 28/12 @ 3.30pm - Came back from outside activities, found the room was untidy and there is no Laundry Sheet/Form again, no tissue and no toilet rool. Smells the tobacco smoke (might be from next door - connecting room). - Fire Alarm triggered. - Speechless. 6. 29/12 @ 5.00pm - Fire Alarm triggered again. - No any information or announcement. - Myself confused about whether there is an emergency or Fire Drill Training. We still have a few more days to go and do not know what going to happen until our last day 01/01/2022. Is a nightmare to us to celebrate our holiday and New Year in Langkawi Island. Thank you. Regards,
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+3
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Accommodation's Reply
11 Jan 2022
尊敬的Firdaus，
非常感谢您留下宝贵的评价。感谢您抽出时间与我们分享您的入住体验。我们已记录您的反馈，并已将其上报酒店管理层进行调查。我们需要了解哪些方面需要改进服务。感谢您的惠顾，希望您下次再来。
此致，
RWL社会关怀团队
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CZ
Co Zi
6.8
/10
评论于 237几周前
Makanan tidak mencukupi, parking lot gelap, Restaurant keadaan tidak terkawal sehingga mengabaikan SOP, persekitaran Hotel dalam proses Baikpulih.
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Accommodation's Reply
10 Jan 2022
亲爱的Salizal：
非常感谢您留下宝贵的评价。我们非常感谢您抽出时间与我们分享您的体验。我们已记录您的反馈和建议。了解哪些方面需要改进服务对我们来说至关重要。感谢您的光临，希望您未来能再次光临。
此致，
RWL社会关怀团队
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