皇家宾馆

Love it! Everything is good and satisfied.

Bad: smell room, uncomfortable pillow, slow shower, room need to be refurbished, limited parking, hotel do not provide parking coupon. For the price I paid, could get a nice clean hotel in kuala terengganu Good: very near to all attractions, next to palace museum. location in front of the best nasi ulam cikgu.

Bilik selesa. Kedudukan hotel yang strategik kerana berdekatan dengan pasar dan tempat makan. Layanan pekerja hotel yang baik.

The food is good but not the room. It's full of mosquito and there's an unidentified animal under the bed.

Nothing to be satisfied. For a 3 star hotel this is shameful. There are only 5 parking lots for hotel guests, a 3 star hotel? Toilet door rotting, wash basin clogged up, water heater not functioning. Side table dirty & dilapidated. Smell of rat urine in the room.

1. Aircond berfungsi tapi tak sejuk. Lepas pukul 12 malam baru rasa sejuk. 2. Pintu bilik air tidak rapat. Boleh nampak orang dalam bilik air. 3. Shower tak keluar air. Terpaksa guna paip dekat tandas untuk mandi. 4. Gambar TV tak clear.

Karpet nampak kotor dan kurang memuaskan, parking susah, bilik tempat saya menginap terdapat kebocoran paip atas siling, menyebabkan saya terpaksa panggil pekerja hotel.

The location is good but facility wise a little bit awkward...no fridge, need to go to public area to iron your clothes, limited parking lot, the TV limited channel and the reception is not good, the only clear picture is TV2

Their food was not delicious , same menu everyday, add more food , western food , it gonna be better

Quite nice hotel, but it’s actually a little bit an old hotel. At first, at the reception,i have given a room which is not housekeeping yet. Fortunately, it was changed and I got a new room after that.

I had to change room because that room is not properly clean.

Room was okay but the breakfast was too simple. No cereal? Hm

Very clean room, very convenient place and very comfortable stay

Water heater problem, toilet bau tidak memuaskan, carpet berbau hapak, kurang selesa.

Nice place to stay, value for money.

I forgot to mention the guy was very help full it was my second time staying on that hotel, i have book a deluxe room, I was very late check in 22.15 local time due to long trip, probably they have sale my rooms to others, the guy don't want to upset me. He upgrade my rooms, guess it was the suite rooms in the hotel 201, very big bathroom amenities was complete, so fa and the towels was very clean and neat! Will come back again

Room smells very nice, room is spacious, breakfast is good

Nice hotel. Cosy room. Good location.

Nice with the price, thank with staff

Kamar bagus. Hanya saja waktu menginap banyak binatang kecil di kasur. bikin gatal badan. Suasana hotel asyik. Dekat dengan rumah makan.