艾利斯套房公寓

Tienen secador de ropa, la piscina es cómoda y está a 5 cuadras para tomar camioneta a Tulum o Cancún.

When I saw the pictures of this property, I wasn’t expecting top-tier, all-inclusive quality, but I was expecting at least a basic level of cleanliness and good communication with the staff. Unfortunately, that was not the case. When I arrived, the entire border of the studio was dirty, covered with black grime. The towels were old, discolored, and stiff. There were ants coming out of the air conditioning, and there wasn’t even hand soap in the bathroom. On the first day, I messaged the owner using the WhatsApp number that messaged me for the check-in instructions to report the ants and ask if I could change rooms, but I never received a reply, they completely ignored me. Overall, this was the worst stay I’ve ever had. I strongly recommend paying a little more and avoiding this place if you care about your comfort.

Le logement se trouve à 1km de la plage et de la rue animée, donc facile de se déplacer à pied. Quartier sûr. L'hôte est très sympatique et serviable, il intervient rapidement pour que notre séjour se passe le mieux possible. il manque des ustensiles de cuisine (cuillères, fourchettes) Le canapé est dur car a mal vieilli; son remplacement serait nécessaire. Le matelas et alèses étaient tachés. le logement est assez spacieux pour 2 personnes. bon rapport qualité/prix pour le Mexique

After reading mixed reviews, I was skeptical. My skepticalness cleared within the first day of checking in. The host was very attentive and quick to reply. We downloaded whats app. Was able to check in early. So we could drop our bags off and go to the beach. The place was super clean. Everything my partner and I needed for 2 weeks. When our hot plate stopped working. I messaged the host and within hours we had a brand new working hot plate. Air conditioner worked great. Took a day to learn how to work but after that I was a pro. The beach was less than a 10 minute walk. With amazing restaurants and street tacos on the way. We ate lunch for under 10$. Some of the best tacos I've had. Oxxo is right around the corner for snacks and bottled water. Bed was super comfy. It was Everything we needed. Its no resort, its not bougee. Its a air conditioned room with a bed and a kicthen. Which if your like my partner and I. It was perfect. We were really only there at night or to make food. Spent lots of time up at the roof top pool. Which I think was my partners favorite part. As he doesnt like swimming in the ocean!! We will definitely book again in the future!!

Great location. Quick response from landlord for any questions or needs. Clean. Nice pool.

Estuve en el apto 5 días, pero no hay una persona que haga limpieza a las habitaciones, el turista sale muy de mañana y llega en la noche por ende no hay espacio para realizar aseo. así mismo el edificio está muy mal ubicado el sector es muy solo para llegar tarde de la noche.

Es seguro y tranquilo el ambiente, hay tiendas al rededor del lugar, limpias y ordenadas las habitaciones, excelente lugar, lo recomiendo

Perfecto apartmento

Good location and good amenities. We had a few cockroaches in the bathroom and the walls are paper thin.

We had the informations to get in the studio when we were on the plane. So we cannot even into the lobby. Gracias a dios Viviana living there, help us with the internet. We did nt have a Mexicain chip on our phones. It will be Nice to have the informations before arriving Cancun.

It was dirty, countertop in bathroom had sticky stuff same as door handle in bathroom. Bar of soap left from previous person. Towels smelt bad and super old.

Para hacer el check in tienes que contactarte antes via correo o whats, por que ya estando en las instalaciones no hay quien te reciba, nosotros pasamos 1 hora tratando de contactar, hasta que nos dieron numero tel y en whats nos enviaron las instrucciones de entrada, la alberca de noche pesimo "falta de mantenimiento y oscuro" la cama dura, la habitacion encontramos varias cucarachas grandes, solo 1 papel para 4 noches, sin limpieza y ademas con un letrero que dejaras las cosas limpias de la cocina, la cama dura y una tv pequeña de 32 pulgadas, internet lento y se fue por varias horas.

Check in was as worse as it can get. Looking for an hour in the mid day heat to find the place as pictures didn’t tell exactly and google maps location doesn’t show any signs. There is also no reception. I called the number of the place at least 15 times, no response. Eventually with the help of many locals and helpless Spanish communication, the details to enter the room were send to a helpful stranger. Via WhatsApp, communication worked pretty well, however, critical questions (e.g. about the bad A/C condition and the unnessary switch) remained ignored, which was the main reason for the bad communication rating. Don’t expect too much when you book this accommodation. The furniture is very old. The A/C works but is very old as well. It dripped water during the night on my bed/head. So I had to move the bed and put a towel under. A/C also stops once you leave the room, so when you get back it’s always hot. The place is in a good location and free parking is right in front of the building on the street. The area is also quiet and seems safe. The room was mostly clean, however in 8 days only cleaned once. Make sure you don’t leave any trace of food inside your room as cockroaches and ants will come in insanely quick. If you leave no food, it’s mostly good. Just had 2-3 bugs in those days. I was happy that I had no mosquitos in the room. Bathroom is fine. Seat shell is a bit loose. All in all, the place is alright. But not a place where you feel like home.

Toll gelegen, gut eingerichtet und ein sensationeller Dach Pool-was will man mehr. Wir hatten zwar Pech mit Internetausfall und einer kaputten Klimaanlage, es wurde aber alles schnell und unkompliziert geregelt

Super tranquila nuestra estancia, muy segura y controlado el acceso, limpieza, instalaciones y equipamiento de la cocina suficiente para que prepares comida. La zona de alberca muy agradable y cuenta con elevador. Se encuentra relativamente 3 supermercados y estás a 2 calles del centro donde hay varios negocios de comida, telefonía, ropa, lavanderías. No tiene estacionamiento pero dejas el auto frente a los apartamentos, sin problema de espacio.

No había agua caliente los primeros dos días, el refrigerador estaba apagado sin previo aviso y la tele es pequeña y sin canales

Para un viaje mi

Excellent property, safe entrance, clean and the host communicates quickly if u encounter any problems. Strongly recommended

Demasiado ruido d la puerta principal ( Entra y salida d huéspedes) por lo cual nonpodia descansar.

EXCELENTE LUGAR, TODO ESTA CERCA CAMINANDO LO RECOMIENDO MUCHO.