伊斯塔帕拉斯布拉柴维尔斯酒店

La habitación y el servicio son excelentes, pero su proceso de check in es lentísimo. Más de 1 hora con solo 2 personas frente a nosotros. Está terrible.

The property is great for the staff alone. They really go above and beyond to satisfy their guests. Each room has a wonderful view of the private beach, and the local restaurants serve great food. I do recommend that they start to update the air conditioning systems as it can tend to be a bit warm in certain rooms that have an older system. Otherwise, it is great for couples and families looking to stay at the resort the entire time.

The staff at Las Brisas Ixtapa are excellent and always accommodating. The location of the hotel is wonderful and the sunsets are beautiful. The property itself is aged and very run down. There needs to be a lot of upgrades done before we will return.

Bueno

Todo muy bonito y el personal comprometido y amable

Beds are not comfortable. Way too soft and worn out. Sheets are a bit rough. Air conditioning is ok but not enough to cool the room for a good sleep. Service is fantastic. Love the beach. Food is good and the cocktails are wonderful too. Enjoy the more rustic vibe. Wish the sleep was better.

The food is mediocre, at best -for really good food you have to go to Zijhauteneo - but the rooms and huge balconies all looking out over the ocean are wonderful and the location is spectacular. The only downside is there are a lot of steps and uneven surfaces, so it can be challenging for people with bad knees or balance issues.

Todo Super bien

Las vistas son increíbles, los restaurantes muy buenos

This hotel always exceeds expectations and the beach is worth the stay. Staff is great. Always concerned about the guests experience. The addition of some new dining experiences is a terrific addition.

Staff is very friendly and helpful. I felt very comfortable even though I did not speak Spanish..

Stayed for 3 nights. No all inclusive. Its solid 3 star. Beach club was a good asset. Ala carte restaurants qute ordinary if not poor. Beach was great.

La xomida era muy limitado, sabor regular algunos platillos eran reciclados del dia anterior, no habia variedad, todos los dias era lo mismo a la hora dd la comida, los colchones muy incomodos se sumian de manera inxlinada hacia el lado que te dormias

Me encantó el servicio, las vistas y las instalaciones.

Todo estuvo excelente hotel 5 estrellas

El personal de botones recepción y concierge deficiente su atención al cliente. Me sentí discriminado, hay un trato preferencial al turista extranjero contra el nacional

My experience overall was phenomental! The location was great, the hotel was impeccable, the staff superb; especially the cood staff on floor 20; Angel was very attentive and friendly.

The room and view where beautiful. House keeping was on point and staff was attentive and polite.

Habitación excelente, servicio muy bueno y la cena italiana de especialidad realmente me sorprendió

The hotel was pleasant as always. The all-inclusive plan was very disappointing. I was told by management that this hotel has a hybrid plan and that is why the all-inclusive plan is limited to buffets and selected items on a menu. The same goes for the refreshments and alcohol. Nothing stocked in the mini fridge and only 1 tall bottle of water per day per room. We paid for the Brisas Club floor, and the lounge was clean, the staff was super friendly but again the food was sparse, and the espresso/coffee machine was out of coffee beans and milk for the 8 days that we were guests. Very disappointing to have paid for the Brisas Club floor and the all-inclusive plans. We have been visiting this hotel since 2011 and it has certainly been losing its charm.