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乌纳维达酒店

酒店
9.2
/10
超棒
252个评论

客人对住宿的评价

Maya
10.0
/ 10
Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
查看翻译
kye
10.0
/ 10
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
查看翻译
Baruni
10.0
/ 10
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
查看翻译
在该地区
查看地图
Av. La Selva entre Kohunlich y Xcaret, Tulum, Estado de Quintana Roo, Mexico, 77780

主要设施

更多
游泳池
餐厅
WiFi
乌纳维达酒店位于图卢姆地区/城市。
更多
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乌纳维达酒店周围有什么

Av. La Selva entre Kohunlich y Xcaret, Tulum, Estado de Quintana Roo, Mexico, 77780
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进一步了解乌纳维达酒店

位置


乌纳维达酒店位于图卢姆地区/城市。

关于乌纳维达酒店

无论您是独自旅行还是与亲人一起旅行，您都可以在泳池度过愉快而轻松的一天。

获得最优惠的价格，享受最优质的水疗护理，放松身心，焕发活力。

在乌纳维达酒店品尝您最喜爱的菜肴，这里有专为您准备的特色菜肴。

根据大多数酒店客人的评价，乌纳维达酒店是一家舒适且服务一流的酒店。

入住乌纳维达酒店，享受奢华的享受和无与伦比的体验。

乌纳维达酒店的所有设施

其他 Una Vida
其他

酒店服务

  • 洗衣服务
  • 大堂报纸
  • 旅行
  • 行李寄存
  • 多语言员工
  • 前台
  • 门房

活动

  • 浪漫求婚套件
  • 沙滩伞
  • 室外游泳池
  • 花园
  • Spa
  • 泳池躺椅

公共设施

  • OTHER
  • 餐厅
  • 保险箱
  • 咖啡店
  • 大堂咖啡/茶

食物和饮品

  • 酒吧
  • 早餐
  • 小吃店

一般

  • 停车场
  • 吸烟区
  • 露台

交通

  • 收费区域班车
  • 海滩班车（收费）

儿童和宠物

  • 收费保姆服务

连接

  • 免费WiFi

班车服务

  • 机场接送（收费）

住宿政策与一般信息在乌纳维达酒店

重要备注
计划在入住时间以外办理入住手续（例如清晨或深夜）？您可以直接与酒店安排！
  • 欧陆式早餐费用：成人约为 USD 30，儿童约为 USD 30
  • 机场接送费：单程每辆车 USD 130（乘客不超过 5 人）
  • 宠物费：每间住宿每晚 USD20
  • 服务型动物免费

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需要到店支付以下费用。费用可能包含适用的税费：

  • 押金：每天 每间住宿 USD60

这里已包括住宿向我们列出的全部收费项目。

  • 可能需收取加人费用，具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
  • 特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
  • 此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
  • 该住宿场所采用的安全设施包括：灭火器、保安系统、急救包和窗铁栅。
  • 此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房

此住宿接待方提供机场接车服务（可能会额外收费）。住客必须使用预订确认邮件上的联系信息，在出行前联系住宿接待方，提供详细到达信息。前台接待时间为每天 07:00 - 23:00。该住宿不可在工作时间以外办理入住手续。请在抵达前至少 72 小时使用预订确认上的信息联系酒店，以安排入住事宜。住客需提前联系住宿接待方获取入住说明。前台在限定时间内有人值班。住宿提供的信息可以使用自动翻译工具进行翻译。

Hotel only accepts guests with minimum age of 18

入住/退房时间

入住：
15:00 - 23:00
退房：
在此之前 12:00
酒店政策暂未公布。

一般信息

热门设施
游泳池, 餐厅, WiFi
入住/退房时间
从 15:00 - 23:00 - 到 12:00
早餐供应
是的，酒店有提供早餐的房间
乌纳维达酒店 的可用房间
17个房间
乌纳维达酒店 的楼层数是多少
2 层
在乌纳维达酒店的其他设施
{显示设施类型}

常见问题解答在乌纳维达酒店

乌纳维达酒店有哪些可用设施？
乌纳维达酒店有顶级设施，例如游泳池, 餐厅, WiFi。（有些可能需要额外收费）
乌纳维达酒店的常规入住和退房时间是什么？
乌纳维达酒店标准入住时间开始于15:00 - 23:00最晚退房时间为在此之前 12:00
乌纳维达酒店提供早餐吗？
是，乌纳维达酒店提供早餐。但您需要选择含早餐的房型，若预订不含早餐的房型则需支付额外费用。
乌纳维达酒店 是几星级酒店？
乌纳维达酒店 是一家 4.5 星级酒店。
乌纳维达酒店 一共有几层楼？
乌纳维达酒店 共设有 2 层楼。
查看所有

更多旅客的评论在乌纳维达酒店

综合评分和评论 Una Vida

其他来源 (252)
9.2
超棒
基于 252 条评论
清洁度

9.4

客房舒适度

9.0

服务和设施

9.4

排序方式
最相关
偏好
查看全部

旅行者评论 Una Vida

每页评论数
20
40
热门评论
Jasmine
icon-休闲
休闲
6.0
/10
评论于 14几周前

Expedia Group verified review

The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
阅读更多
Maya
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 14几周前

Expedia Group verified review

Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
maria
icon-朋友和家人
朋友和家人
10.0
/10
评论于 18几周前

Hotels.com verified review

Excelente para relajarse y descansar
Queonna
icon-休闲
休闲
8.0
/10
评论于 19几周前

Expedia Group verified review

I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
阅读更多
Leonteen
icon-休闲
休闲
10.0
/10
评论于 21几周前

Expedia Group verified review

Beautiful…. I will be returning Great staff… attentive
Cara
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 22几周前

Expedia Group verified review

The pool
Cara
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 23几周前

Expedia Group verified review

Beautiful pool and rooms. Excellent customer service.
kye
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 27几周前

Expedia Group verified review

We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
阅读更多
Baruni
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 30几周前

Expedia Group verified review

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
clara
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 32几周前

Expedia Group verified review

I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Chad E
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 34几周前

Expedia Group verified review

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
阅读更多
Piper
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 36几周前

Expedia Group verified review

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
阅读更多
Jonathan
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 37几周前

Expedia Group verified review

Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..
Rob
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 39几周前

Expedia Group verified review

Hotel great. Town itself, not so much…
bruno
10.0
/10
评论于 39几周前

Hotels.com verified review

Très bon accueil! Site très joli et reposant. Conseils tres clairs et disponibilité du personnel.
Frederic
10.0
/10
评论于 40几周前

Hotels.com verified review

Tout etait presque parfait ,manquait un frigo dans la chambre et une epuisette pour la piscine de la chambre pour pas embêté le personnel toute les 2 minutes a cause des feuilles et dommage que tout sois payant dans la chambre
Susan
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 40几周前

Expedia Group verified review

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
阅读更多
KARINA
6.0
/10
评论于 41几周前

Expedia Group verified review

No me gustó nada Una Vida, creo que es muy caro para lo que dan de servicio. La carta siempre es la misma. El personal de recepción no es amable, únicamente Guadalupe y para todo te quieren cobrar en el momento como si fueras a salir corriendo. Me gustó mucho el Hotel Bardo que está a un lado y excelente servicio ahí.
esther
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 41几周前

Expedia Group verified review

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
阅读更多
Rick
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 41几周前

Expedia Group verified review

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
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每页评论数
20
40

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综合评分和评论 Una Vida

其他来源 (252)
9.2
超棒
基于 252 条评论
清洁度

9.4

客房舒适度

9.0

服务和设施

9.4

排序方式
最相关
偏好
查看全部

旅行者评论 Una Vida

每页评论数
20
40
热门评论
Jasmine
icon-休闲
休闲
6.0
/10
评论于 14几周前

Expedia Group verified review

The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
阅读更多
Maya
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 14几周前

Expedia Group verified review

Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.
maria
icon-朋友和家人
朋友和家人
10.0
/10
评论于 18几周前

Hotels.com verified review

Excelente para relajarse y descansar
Queonna
icon-休闲
休闲
8.0
/10
评论于 19几周前

Expedia Group verified review

I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
阅读更多
Leonteen
icon-休闲
休闲
10.0
/10
评论于 21几周前

Expedia Group verified review

Beautiful…. I will be returning Great staff… attentive
Cara
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 22几周前

Expedia Group verified review

The pool
Cara
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 23几周前

Expedia Group verified review

Beautiful pool and rooms. Excellent customer service.
kye
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 27几周前

Expedia Group verified review

We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
阅读更多
Baruni
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 30几周前

Expedia Group verified review

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
clara
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 32几周前

Expedia Group verified review

I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Chad E
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 34几周前

Expedia Group verified review

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
阅读更多
Piper
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 36几周前

Expedia Group verified review

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
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Jonathan
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休闲 家庭
10.0
/10
评论于 37几周前

Expedia Group verified review

Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..
Rob
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休闲 好友同行
8.0
/10
评论于 39几周前

Expedia Group verified review

Hotel great. Town itself, not so much…
bruno
10.0
/10
评论于 39几周前

Hotels.com verified review

Très bon accueil! Site très joli et reposant. Conseils tres clairs et disponibilité du personnel.
Frederic
10.0
/10
评论于 40几周前

Hotels.com verified review

Tout etait presque parfait ,manquait un frigo dans la chambre et une epuisette pour la piscine de la chambre pour pas embêté le personnel toute les 2 minutes a cause des feuilles et dommage que tout sois payant dans la chambre
Susan
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休闲 家庭
10.0
/10
评论于 40几周前

Expedia Group verified review

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
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KARINA
6.0
/10
评论于 41几周前

Expedia Group verified review

No me gustó nada Una Vida, creo que es muy caro para lo que dan de servicio. La carta siempre es la misma. El personal de recepción no es amable, únicamente Guadalupe y para todo te quieren cobrar en el momento como si fueras a salir corriendo. Me gustó mucho el Hotel Bardo que está a un lado y excelente servicio ahí.
esther
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休闲 亲子同住
10.0
/10
评论于 41几周前

Expedia Group verified review

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
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Rick
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休闲 家庭
10.0
/10
评论于 41几周前

Expedia Group verified review

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
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