377 号之家

房間表面看不錯，但仔細看就發現很髒。沒有好好清潔。 電視遙控器非常髒，完全不想開電視。打開窗簾發現別人的頭髮散播四周。

377 has excellent customer service, we order a package and had it send to the hotel, and we found our package in our room when we arrived. The room was very comfortable and with free mini bar. However, the restroom was not very clean, you can often see dust on the towel hanger or near the hair dryer hanger.

The room is very spacious and clean. Our room have the view of cannel. also the window is very big with a small attached balcony so you can let sunshine in house. Reception very helpful and nice. Location is great with multiple tram/bus within 5-7min of walking distance. There's also free bike for one day.

1，四楼的客房，居然吵得厉害； 2，酒店没有大堂，搬行李很困难，地下室的房间和早餐厅在一起； 3，酒店给客户的规矩以书面形式呈现在房间里，规定太严厉了，不大友好； 4，酒店停车是对面公共停车区域； 5，酒店服务人员个别态度还不错

The staffs of this hotel are very friendly. They helped us a lot. The room is nice and quite. Everything is perfect. We regret that we did not try their breakfast.

It is located at a quiet and leisure place facing the canal, yet convenient to go everywhere on foot and public transportation. The reception is extremely helpful and get everything fixed immediately or come back with a reply. The bedding, however, could be further improved in terms of set up and cleanliness in the small single room.

Personnel top ! Mais les moquettes au couloir à besoins d'être renouvelées ...

The room was everything I wanted. I would book again.

Good location, decent room but the stairs are precarious. There isn’t a warm vibe. It’s dated around the rooms and reception area and would benefit from a new carpets, general facelift.

Le réceptionniste était à l'écoute et a pris soin qu'on soit dans les meilleures dispositions durant le séjour

AC - broken Makeup mirror- broken Shower head holder - broken But it was clean and neat

Nice front dek lady.

The area was great, friendly staff

Sebastian at the reception was very caring and tried his best to solve our problems. People in the same situation should be aware of this, but we are very grateful to him. We came by car. There is a street parking system near the hotel, but it is quite expensive. Sebastian looked up a cheaper parking option for us. It was about 10 minutes away from the hotel by public transport, but he kindly explained in detail how to get back. There are a few steps at the entrance of the hotel, and the room we booked had no elevator, so we had to use the stairs. It was hard with a baby, a stroller, and two suitcases. However, Sebastian helped us every time, and he even checked with their sister hotel to see if there was a room with an elevator available. We were not used to European hotel conditions and had not researched enough beforehand. Even so, we truly appreciated Sebastian’s kind and humorous support

Small, nice boutique hotel. Free minibar. Close proximity to downtown. Good hotel for one person. Check-in took a little time but check-out went smoothly and fast.

Really enjoyed our stay. Room was spacious and the bed was very comfortable. Good internet access & tv channels. Slightly out of the city centre but excellent transport links via tram & bus just 5 minutes walk away. Can get bus to/from airport with stop just 5 minutes away too. Lots of good restaurants & bars nearby. Close to museum quarter too - 10 minutes walk. Hotel is small - 15 rooms. No food options or communal spaces and reception only staffed 09:00-19:00. But staff are very helpful & friendly and there is air-conditioning which was important for our stay in July. The building is an old canal house so don't be put off by small hallways and entrance.

Vi hade en väldigt bra upplevelse. Personalen vid incheckningen var mycket trevlig och hjälpsam. Vi blev uppgraderade då det rummet vi hade bokat hade bokats av någon annan samtidigt men betalningen ändå gått igenom. Väldigt stort och fint runt, fräscht och modernt.

Nous avons adoré l’endroit. Accessible, propre, grand et lit confortable. Personnel très gentil et accueillant. Nous avons loué des vélos pour explorer la ville. Superbe séjour!

The positives are the location - walkable but not in the center of the chaos. However, basic amenities were missing. I specifically booked hotels for the trip that had A/C. Here, it was a floor unit that required the window to be open to operate, which obviously does not work. Our showerhead was broken and would not work unless held in your hand. We informed the front desk immediately, but it was never fixed and made showering quite difficult. I spilled a little bit of powdered make-up in the bathroom, and it was swept into a corner and remained there the whole stay, making the cleaning questionable. I wouldn't stay there again.

Located very conveniently to get anywhere around the downtown Canal areas the staff was very nice very accommodating and I would definitely recommend this place. Very very good stay.