No. 377 ハウス

Sebastian at the reception was very caring and tried his best to solve our problems. People in the same situation should be aware of this, but we are very grateful to him. We came by car. There is a street parking system near the hotel, but it is quite expensive. Sebastian looked up a cheaper parking option for us. It was about 10 minutes away from the hotel by public transport, but he kindly explained in detail how to get back. There are a few steps at the entrance of the hotel, and the room we booked had no elevator, so we had to use the stairs. It was hard with a baby, a stroller, and two suitcases. However, Sebastian helped us every time, and he even checked with their sister hotel to see if there was a room with an elevator available. We were not used to European hotel conditions and had not researched enough beforehand. Even so, we truly appreciated Sebastian’s kind and humorous support

Very friendly staffs. Good service.

朝食が美味しいです。また泊まりたいです。

中心部からはちょっと離れていますが、その分落ち着いています。運河ビューの部屋だったので、居心地は最高でした。

客室はとても清潔感があり，デザインもとても良く，リラックスして過ごすことができました。スタッフもとても親切であり，気さくに会話してくださいました。ホテルも周りは落ち着いており，比較的静かでした。

トラブルにも気持ちよく対応してくれました。スタッフも親切でした。ホテル近隣には素敵なお店も多く、朝食や夕食も困りませんでした。また夏は日が長く夜まで飲みに行っても安全でした。

とてもオシャレでインテリアも水洗金具もアメニティも細部までこだわって海外のインテリア雑誌そのもののカッコいいお部屋でした。 脱衣室は曇りガラスなので透けて無くて安心です。 クリエイターやインテリア､アパレル関係の方が泊まられると感動すると思います。 ベッドの寝心地も良く水回りも快適で清潔です。 従業員の方も親切でオシャレです。 有料貸し出し自転車はブレーキ付きでした。 ゴッホ美術館に徒歩圏内で、麻薬屋さんも近くに無いので治安も良いです。 トラムの駅が近いので大荷物でも便利でした。 朝のバイキングも一般的な種類が揃っています。席に着くと出来立てのおいしいパンケーキか、ベーコンスクランブルエッグを持ってきて貰えます。 また泊まりたいです。

部屋が狭すぎる。スーツケースを広げたまま置くスペースさえない。 シャワーの水圧が低い。 値段の価値はない。次はたぶん利用しない。

美術館巡りに便利なロケーション、部屋も清潔で快適、インテリアも気に入りました。ミニバー、ネスプレッソはありますが、電話はありません。フロントは24時間体制でなく、機能も最低限です。私にとってはまったく問題ありませんでしたが、好みが別れるかもしれません。 一つだけ不満足だったのは朝食です。€13.5の価値はまったくありません。ホテルから少し歩けば素敵なカフェがたくさんありますし、マーケットもあります。朝食なしのプランを強くお勧めします。

Everything was great.

We booked the basement room and were absolutely shocked about its condition. Wallpaper was peeling off due to mould, the door to the bathroom showed mould and the ceiling in the bathroom also showed off several mould stains. The towel heater was in a very bad condition and the shower head was broken as well. We asked for a refund but it was declined. Cannot recommend it at all unfortunately.

Hotel is in a great location - staff was friendly and welcoming upon arrival and when we had questions. Room was clean, and quiet at night, and AC was nice to cool down the room after the sun warmed it up during the day. Bed was comfortable. It took 3 days to get more towels (we asked by email, and in person twice)- we had a small child with us and didn't have enough for all guests. The elevator was broken the entire time we were there and we had to carry a toddler and stroller up and down 4 flights of stairs for 5 days - not ideal, a bit treacherous, in fact. If you need an elevator, a more modern accommodation may be worth exploring.

Great location, and beautiful room. Soaps sadly not replenished with cleaning.

O maior problema é o banheiro, que apresentou falhas operacionais.

Okej läge på hotellet, men väldigt litet rum. I övrigt var det smutsigt i rum och i trapphus, trasig duschvägg, avlopp med dålig avrinning, hål i innertaket, hiss ur funktion under hela vistelsen och ingen luftkonditionering som fungerade. Vi betalade 1000 euro för 3 nätter - alldeles för mycket för detta boende som mer liknar ett hostel. Jag skulle aldrig välja att bo där igen.

Good location, but that's where the positives end. We specifically chose this hotel because an elevator was listed as a key amenity. Unfortunately, it was out of order throughout our stay. After looking at previous reviews, it appears the elevator has been out of service for at least a month, which is disappointing for a feature they are still actively advertising.

Close to public transport, museums and city center

The location was fantastic (walking distance to shopping, restaurants, and public transit) and the decor was nice. The room size was very good, and we found the bedding very comfortable. Room was also very clean and tidy. Only downsides in our room: ventilation/fan wasn't working, and the bathroom toiletries seemed to be watered down.

It seems like the room service cleaning was not consistent to always leave towels or shop, etc. Room was never vacuumed, despite longer stay. The front desk staff were always helpful, but I think the room cleaning needs more consistency and quality. Lift was broken during my stay also, given so many stairs, this should have been fixed more urgently I think.

Yes