特罗姆瑟丽笙酒店

Friendly staff when checking in. Super convenient in the center of the city.

Pros: Very convenient location, close to everything. The room is decent sized. Nice harbor view from the room. Good breakfast selection although there could be a line during peak time as we were there during February. Local tour desk is located in the lobby for easy booking. Cons: Customer service not the best - On the first night of our stay, there was a school party going on on the floor beneath us, and the music was so loud we can feel the vibration in the floor, it went on until 11:30PM. When we checked in, the hotel did not inform us about this event at all. And the front desk phone line is always busy when we tried to call multiple times. The next morning when we complained in person at the desk, the reception person just shrugged it off and gave us a free breakfast as compensation.

Room very clean

Everything was great and on a grand scale, including the price,...best breakfast ever, Welcoming lobby with living flame fire and coffees on a cold rainy day.

Innsjekk meget bra Frokost meget bra

Radisson has always a great location! Great customer service!

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Excelent location and service. If you arrive early better pay for early check in, room not ready early

The management. We checked in all went well and when we got to the bedroom we noticed the safe was locked so I called front desk to report it and they said someone will come in about 20-30 minutes. I said ok. No one came and after 30 min I called again and got same response after the 3rd time they said they are busy and only the front desk staff can come. We had to go out so we took our valuables. Came back around 6 pm over 3 hours after we reported it and someone was in our room sorting it. Next day we went out for the afternoon and returned back around 4:30 and found the safe open with all our valuables in a plastic bag. Called reception and they said they sent someone to unlock the safe as it was reported the previous day by the customer who checked out they they could not unlock it. I told her why did they enter the room when we were not in . She had not explanation and said the manager had left for the day and I can speak to him in the morning. I was shocked. I raised an issue with the manager the next morning and he said he was sorry they had new staff so not trained or something like this. I asked what they will do to compensate for my stress? He said he will add points to my membership!!! Do I really want to stay again in a Radisson?? I suggested they pay for us to get a taxi to the airport and he just shrugged. Very sad as the Hotel was otherwise good breakfast and facilities great location. Same the management is not good.

Eher kleines Zimmer ansonsten tip top und sehr bequemes Bett

Localização muito boa

At £500 per night I would have expected so much more.

Hotel muito bom, café da manhã variado. Super bem localizado

La camera molto piccola per due persone, il personale ha fatto finta di non capire la mia richiesta. Delusa

The night manager who welcomed us was very friendly, swift which was good we were there around midnight and very tired. The room was fine, quite small but clean and had everything we needed

Hotel perfeito,bem localizado,e com otimo cafe da manhã

The first night we were allocated a double room when we had requested a twin room. The bathroom shower cubicle only had one out of two doors which meant the room flooded when a shower was taken. The bathroom bin had not been emptied from the previous occupant. (On request we were moved to a better room the next morning ) The hotel offer free tea and coffee in the foyer but this was only available one day out of our three day stay. The foyer tables were not cleared or cleaned. Not a 4 star hotel

Room was very small with great view of city . Breakfast was about 20 per person a day but good spread. Very busy hotel lots of people in and out waiting for tours.

Schone kamer, vriendelijk en behulpzaam personeel, heerlijk ontbijt, super goede ligging.

Localização, serviço, quarto, café da manhã!