伊洛伊洛万怡酒店

飯店、設備新穎，但是早餐真的不好吃，也不值這個價錢，幾乎都是菲式，可以國際化一點。

The rooms and overall hotel appearance was excellent. The pool was not cleaned the first day.

Great helpful staff, nice clean rooms. We had a loud squeak in our bathroom door but other than that it was a pleasant stay

Cleanliness, helpfulness & good amenities

Dislike: The female agent at check in was not knowledgeable enough and lack of customer service. I was asking about the discount coupon to apply for the restaurant charge but she doesn’t know anything. She just told me to ask the restaurant. She did call the restaurant at the end and said it’s a black out date. The electrical socket in room wasn’t working. No valet parking. Like: The female agent the name starts with Z, Zoullete I am not sure but shes great. The hotel was accessible to the restaurants and shopping area.

Room amenities are excellent. Bar area is comfortable, but a bit warm sometimes. Buffet floor area, where the food stations are located, was surprisingly not clean. It was actually slippery and felt greasy. There is Pastries variety is a joke. The Beef was Chewy and tough in beef tapa. Omelette eggs looks like it was from a packaged source as opposed to fresh eggs.

The electric sockets is not working.

Like: Clean room and new modern design. The bed is very comfy. Zhoulette is very helpful and allowed to stay the same room. Great customer service. Dislike: no valet parking. Electric sockets in the room is not working. The girl who checks me in lock of customer service, and need training. I went to ask her about the coupon given to us she doesn’t know and told me to ask the restaurant. She did call the restaurant but you can see from her face she’s irritated.

Excellent

Great stay plenty of water and very accessible to the mall. I only wish the bath towels are newer. But definitely great stay and experience.

Breakfast was good

Definitely coming back

The hotel rooms were clean, well put together. The junior suite was spacious and made our stay so comfortable. Breakfast has a lot of good choices. Staff has excellent customer service, always helpful and accommodating. It was our first time in this hotel and we were impressed by the accommodations. One thing that I did not like though is that there are real estate agents hovering in the lobby selling condos / properties within the area. I’m surprised that the hotel allows them to get in, stay in the lobby, for that purpose. Guests waiting in the lobby for their ride gets approached by this persistent agents. They don’t even have a designated area. They just seemed like guests hanging out in a the lobby till they approach you and hand their business card. It feels intruding and not safe. I have been staying in some hotels in Iloilo and haven’t encountered something like this.

Hotel staff was very courteous and nice. Enjoyed the breakfast buffet and affordability. Walking distance to sunset boulevard and festive mall.

Everything was fantastic

excellent

Excellent

Parking outside need to be fixed

I have awesome stay with here and I always return till Next time . Staff are courteous and friendly and all our requests and needs are fully satisfied

Wonderful hotel.