Absolutely incredible stay overall, 10/10. The staff were incredibly friendly and helpful, seemed to go out of their way to ensure all our needs were met and questions answered. The hotel itself is clean, beautiful with lovely amenities. The room itself was spacious and the Mountain View balcony had the most incredible view of the Matterhorn that left us speechless. They really do go out of their way to ensure everyone has a lovely stay. The hotel is right near a ski-rental shop if needed and is a quick bus ride to the base of the main Gondola which then gives you access to the majority of the skiing mountain, including down into Italy. Highly recommend staying here for anyone looking for a luxurious stay in Zermatt!
We had an incredible stay at the hotel. I've stayed at top hotels in the world and this boutique one compares in quality, service, attention to detail and amenities. The spa and gym area were beautiful (you should add photos to the site!). Service was impeccable, thank you to Simon who was so helpful. Easy to get to ski shuttle and walk to everything. Very clean and the breakfast and afternoon snacks were great. I'd stay here again if ever back in Zermatt.
Outstanding hotel. Clean, quiet central location, beautiful knotty pine with carved panels, 1 block walk to ski shuttle. Very friendly, helpful staff. Great breakfast. Our third stay here, will hope to return.