The Charm Resort Phuket

The location is convenient, go to the beach just 2 min walking, the sky pool is good, we will choose this resort on next time.

The breakfast buffet was very good

Checked in, the room is very smelly at morning, the socket was broken at 1am. It takes 30 mins to fix. Also the stucking on the water pipping. overall is not clear. May be suite

Very good

良好的環境及設施，員工非常好，天台的泳池非常美。非常鄰近PATONG BEACH，但距離市中心較遠。

房間大窗可直達圍牆游泳池，但游泳池太細，有點失望

圖片與實際不太相符、地點不算方便 價錢較平宜 沖涼去水有點塞、整潔情況一般 大堂較細 無邊泳池雖小、但手落還算很美

Check in counter is very good but room cleaning and services fare good. Room air conditioning is cool enough but Hot water supply is not steady. I need call room services to ask for tooth brush and tooth paste. Breakfast is good.

雖然離芭東海灘最熱鬧的地區有一點點路程，但也避免了吵鬧聲。飯店整體十分舒適，早餐中上，但補菜很快。住宿的這幾天，飯店內比較少遇到吵鬧沒禮貌的某國人，但發現有帶小孩的歐洲人也很吵鬧。頂樓游泳池景觀非常棒，特別是夕陽西下時。飯店隔壁還在施工(或是停工已久)。剛好住在靠這一側的泳池畔房，有一點點美中不足。

The wifi is poor

近海灘，及非常寧靜，但行去市中心街要十分鐘，距離食飯的有一條街，只要行八分鐘就有一些食店及便利店買東西

泳池不太大，但足夠的；日落景色很美，並且見到D遊客在芭東沙灘玩降落傘。我們在黃昏時，在池畔一面享受特價的雞尾酒，一面欣賞美麗的落霞。

Do not go there! If you expect something close to 4 stars or what the pics shows. Warn down property, dirty rooms, below average breakfasts against Thai standards. We left after one day even though we paid for 7 nights- simply could not stay there. I guess it comes down to what you expect from your stay and what you can accept. I am a fairly reasonable person but I simply could not find anything that would keep us there. We all know that the pics on the sites can be deceiving but not to this extent. According to locals we got to talk to the property have had some history. People at reception was friendly but they cannot carry the weight in a place like this.

Rooms were very dirty. Long hair everywhere, stained bed sheets, stained towels, stained furniture. Sticky handle bars/ door knobs/ wash basin and shower mixers. Dusty floors and furniture. Clogged shower head, low pressure water in shower. Lots of Mosquitoes. Ants everywhere (even on the bed). Now it's clear why this hotel booking are all showing non-refundable. Photos in the website are old or taken from a newer building within the "resort". Nice staff but untrained. AC was perfect. Free parking spaces are great.

My stay at Charm Resort was extremely disappointing due to major cleanliness issues and a complete lack of follow-through from the hotel staff. Key issues during my stay included: 1. Unsanitary Bedding: On my first night, I went to get into bed only to discover the sheets were dirty and full of sand. It was clear the bedding had not been changed after the previous guest checked out. 2. Pests in the Room: I found bugs near my headboard and reported it to the staff immediately. They assured me it would be taken care of, but the very next day, I found bugs crawling on my pillow. 3. Unresolved Maintenance: The shower drain was completely clogged for my entire stay. Despite submitting requests to have it cleared. Between the poor room hygiene and the staff’s failure to resolve basic issues or even offer me a different room, I cannot recommend staying here.

Clean roo

Great hotel, fabulous staff, delicious breakfast and rooftop pool

Excellent. Location was exceptional, right by the beach, eateries and 7 eleven right around the corner. My husband and I will definitely book here again.

The hotel is located in the northern part of Patong so it's on the quieter side and you will have to grab wherever you want to go. However, the room was spacious and the staff was friendly. Surprisingly, the hotel restaurant was very good and inexpensive. We ate dinner there twice during our 4 night stay.

Love the location