塞内卡尼加拉度假酒店及赌场

The hotel staff was very nice. The room was clean and spacious, and the waiters in the restaurant were very friendly. However, there were very few waiters in the casino, and I only got one bottle of water after playing all night!

前一個房客喝過的水沒被丟掉，直接繼續放在我們房間。洗澡備品不足。

前台接待处的服务极差

pretty good

The facility was great and the staff were helpful.wish they had a coffee bar closer to the lobby other than on Saturday and Sunday. Also twice there were panhandlers right outside the door. But would definitely still recommend

Awesome view from 21st floor. Short staffed for beverages in casino.

Love this place!

Es un excelente lugar para pasar tus vacaciones en familia. Todo limpio, el personal es atento, está muy cerca a las cataratas y a restaurantes.

Excellent

The staff at check in corncerge

Great location for the falls. Steak house was great so was the restaurant Koi. Our air conditioner went bad on our second day and flooded the floor. They put us in a corner room for our last night. No room service so if you need towels or coffee packets you have to tell them. We either drive or took an Uber even though the park and rainbow bridge are walkable the neighborhood is sketchy, especially at night.

I had problems from the second I got in there. I often stay in hotels. I certainly do gamble in casinos, and this is probably the worst one and experience. I have had certainly would never recommend or go back. There are many reasons, mostly staffing and quality.

When you first walk in the hotel, the smell of cigarettes hit you in the face. They have the casino which allows smoking in some areas and the smell travels to the front door. Besides that, I must say check-in was a breeze. I was very happy with our room. I could smell it had been cleaned and the size was pretty good. The bathroom was pretty big and the beds were comfortable and clean. We stayed in a non-smoking section and had no issues. If you love to gamble, you will love this hotel. Everything is downstairs and you dont need to go out. We ate at the 3 Sisters Restaurant and the food was really good. Great portion sizes! Overall, our stay was pleasant and I would come back.

Very under staffed and front desk people were extremely rude. They kept “changing” their late checkout policy. Every staff that I spoke to provided different information. The 9.8 rating on Expedia is misleading, I will never stay at this property again. Want to reiterate - very rude and inhospitable customer service.

This fit our need for an overnight stay.

The price for the room was somewhat higher than expected and the ad for the room was extremely misleading. We wouldn't have paid what we did if we knew the room wasn't what we expected. The staff at reception wasn't very helpful with this either. They blamed it on the booking company that we went through and said we should have used the web site directly to the hotel. There was nothing saying that on the web site. All in all not very happy with the accommodations here.

It's the best spot in Niagara Falls on the American side. We had a view and got to see the fireworks from our hotel room every night. The one major downfall was you could really smell the smoke from the smoking casino at night. We couldn't hangout at the lobby bar because the smell was so strong. Breakfast buffet was limited. We didn't try any of the other resturants.

Smelled like terrible smoke, jacuzzi tub was dirty, sheets smelled, food left in hallway all day and night, cups of cigarettes left in stairway

No room service. Stayed 2 nights. Property smelled like smoke in most areas. Something to consider if you don’t smoke or are bothered by the smell.

Alles super, schöne Zimmer und von den Falls nicht weit !