芬尼根酒店

1. 員工親切且熱心提供協助 2. 早餐免費但美味豐盛 3. 有電梯 4. 浴室乾濕分離且水量穩定 5. 外表不起眼但房內佈置溫馨 6. 隔音非常好 7. 沒有棉被，最後睡到有點冷（太晚不好意思反應XD)

家庭式經營的飯店 前台服務態度極差，有強烈反華人傾向，主動挑起國家定位的敏感議題來貶低客人。 Check in時，因為我們用中文對前台說服務態度很差，竟用英文回髒話。 在不需要客房服務的的時間以及房客不在房間時，沒有經過房客允許直接闖進房間關掉空調，卻反過頭來質問我們為什麼離開房間不關空調。 被單有異味，跟前台反應後，歷經三個人檢查，耗費將近一個小時才做更換。 飯店不充許有訪客進房拜訪，以get out of my hotel強烈字眼趕人。 詢問tour，認為飯店提供的價錢較貴而不購買，員工態度立即變得相當不友善。 從外地寄送行李至飯店前，已請外縣市的旅館務必先詢問此飯店是否可以幫忙代收，行李送達飯店後，飯店卻指責我們為什麼在沒有告訴他們的情況下就將包裏寄送至飯店，這也導致他們於我們入住後處處刁難 連住三天，只有第一天提供免費的礦泉水 早餐只有七種可以選，連續三天的早餐，都有螞蟻屍體

Pro: 1. Hotel is located in old quarter with many Vietnamese foods and shops, not far from the puppet theater 2. Budget price with breakfast served individually with good coffee 3. English speaking staff helps a lot. Con: 1. The hotel needs to improve the cleanness work. When we checked in, the bed linen has been used and they didn't change it. This is NOT acceptable. 2. they don't provide the iron, while you can find a laundry service just next door.

周邊因為是鬧區，晚上很吵。

才下訂單就收到酒店的聯絡電郵，才知道酒店可代安排機場接送和申請辦理落地簽證的文件，溝通過程順暢，回覆也快，價格也合理，就請酒店代辦了。到酒店後才知道電郵溝通的原來就是東主太太，東主夫婦人很好，每天都會跟我們打招呼問好，還說我們到訪時剛好踫到TET假期，許多值得一試的店都休息了比較可惜，而且他們是真心的為顧客著想。房間裝飾簡單但有特色，設施基本實用，住宿期間還是相當滿意的。

This hotel that you sold me no longer exists and is now owned by someone else and has a new name - I have informed you twice and provided evidence and yet you are still selling a nonexistent hotel weeks later

Great staff, but the property needs refurbishing and cleaning. Many things are dingy, not working and outdated. Great location in the middle of everything. If you’re looking for peace and quiet, you won’t find it here. If you’re looking to be in the action for a very cheap price and an ok private en-suite room this is for you.

The thing about this Hotel that I appreciated the most was the staff. They all went above & beyond for me, my partner, and friends during our stay. They were extremely accommodating to our specific needs of the trip. Arranging taxis, tours, and syncing up our booking with our friends etc. Viet was extremely welcoming and informative during our entire stay. He gave tons of amazing recommendations for food and sites to see. The rooms were extremely clean and cozy. The breakfast and coffee served here was also awesome! The banana pancakes are a must try! I will definitely be returning to Finnegans hotel when I return to Hanoi!

Great location. Family ran business, lovely to see everyone working together.

2 đêm cho một chuyến công tác, dịch vụ phù hợp với mức giá, ăn sáng tốt với nhiều hoa quả

직원분들은 친절하시고 좋았는데, 문제는 동남아지만 추워서 떨면서 잤구요 침구가 그렇게 깨끗하진않아요ㅜㅜ 청소는해주시지만... 저렴해서그런가싶고... 제일큰 문제는 뜨거운물이 안나와서 냉수샤워....ㅋㅋㅋㅋㅋㅋ추운게 젤 힘들었어요 생각보다 그렇게 씨끄럽진않았고 테라스가 너무 좋았어요ㅎㅎㅎ 추천 비추천 반반입니다....하핳 저렴하면됬지모하면 추천이구요 위치가 너무좋거든요ㅎㅎㅎㅎ

Das Zimmer stank ziemlich und die Klimaanlage funktionierte nicht wirklich. Es ist relativ laut aber dafür ist die Lage sehr zentral. Das Personal war sehr nett.

This is a wonderful family owned hotel. The owner was so friendly and accommodating. He helped me easily book a car to the airport and at an incredibly reasonable price, no rip offs here! They also offered to print out my boarding pass (something I didn’t even think to ask.) The staff was always so friendly through my whole stay and the rooms were comfortable and clean! My only complaint would be, certain sides of the hotel boarder with the hostel next door so if you are a light sleeper it could be a problem. Just be sure to ask for a quieter room and you’ll be golden! I will definitely be returning on my next visit to Hanoi! :)

Pros-Late check in was great, clean quiet room, good AC, Cons-no windows in room, beds harder than what I am used to, my daughter thought they were comfy though

I was so happy to be there. Especially staff was so kind and nice. Although it was little noisy around my room, but not so much to bother my sleeping. The best thing here is hotel location which is in center of many entertainments.

일단 하노이에서 가성비가 좋은것 같아요. 객실도 깨끗하고 엘리베이터도 있고, 특히 전 흡연자인데 방에 작은 테라스가 있고 거기 작은 테이블이랑 의자가 있어서 흡연하기 좋더라구요. 그리고 주변에 필요한 시설들은 다 있는것 같아요. 비록 시내에서는 좀 멀고, 조금 외지긴 하지만요. 다만 수건을 바스타올 2장만 주네요. 일반 세면타올은 주지 않더군요. 그리고 밤이되면 주변에 노상술집이 많은지 좀 늦게까지 시끄럽습니다. 그것 빼곤 다 좋았어요.

굿

旧市街の中心にありますが、静かな環境です。 チェクインもチェックアウトもとてもスムーズです。 部屋も清潔感があり、快適に過ごせました。

Did not have a room available for me at check in, despite being booked many days out. Also would not give me a refund. Could not even find my reservation despite me having confirmation number from Expedia.

The to was clean and close to restaurants and attractions. The staff were friendly and helpful.