Mercure Cardiff Holland House Hotel & Spa

Lives up to its price. Parking was a bit difficult.

Good location. Friendly and helpful staff. Spacious room.

Good hotel big room, good service Good location... Downside is i have to pay car park for the entire stay.. swimming 🏊‍♀️ is £10 ..per use for adult.. including jacuzzi and sauna .. Swimming 🏊‍♀️ need to be clean.. debris and sand underneath.. Swimming 🏊‍♀️ need to clean

Here’s a professional rewording of your feedback: --- The hotel charges £10 per person, per visit, to use the pool. For a family of four staying two nights, this would amount to £80, which seems excessive. Typically, hotels that advertise facilities such as a pool, gym, or spa include access within the room rate, so it was disappointing to find this was not the case here. Additionally, the steam room was out of order during our stay, the changing facilities were below expectations, and the lockers required guests to bring their own padlocks. My advice is stay at the Hilton or Radission ,they are similar in price and free acess to the pool.

Queen” bed was two single beds joined together so kept falling through the middle. carpet was badly stained. Ideally would like some sort of reimbursement for the inconvenience I’ve had

I would not say anything bad about this it was very nice and he workers where very friendly

Outdated room and facilities, I paid discounted price when I booked a room at the hotel but I will not be paying the full price. Large bathroom but there is no space to put toiletries near the washing tab. Dirty and filthy toilet facility near the lobby and bar area.

Lovely hotel. Room was very comfortable. The pool and spa area were lovely. Would recommend

Had a great experience the staff were amazing gave us conplmentry drinks and complimentary pool and got tub and steam room, great hotel would definitely come back again😊

Zeer mooi hotel, ruime en mooie luxekamer en zeer toffe badkamer. Spa is zeer aangenaam, leuk zwembad en bubbelbad. Lekker ontbijt, personeel is behulpzaam en er is ook een gezellige bar. Het hotel is op 5 minuten wandelen van het centrum. Pas op er is niet voldoende parking voor iedereen en dit is extra betalen.

Room was ok the tv was very limited on what you could watch the room I had before had smart tv which was nicer I do stay at this hotel quite a lot as I enjoy the spa

On the first night I got a bed that had been joined two single beds and it felt very uncomfortable as I kept rolling to the centre where the mattresses had been joined so I woke up with a back ache. On the second day the cleaning team left a cleaning cloth with bleach on my daughters dress and the dress got bleached. Kitchen team prepared very good meals , the tall man at the help desk was very friendly and helpful.

We have stayed here many times over the years. We live the location and facilities

Easy parking behind the hotel at just £14.00 via the mipermit app. Free to park between 6pm and 08.00. The hotel also offers parking but this costs £21 a day. Easy walkable route into town for the Castle and city centre shopping. I would stay here again.

Lovely hotel Lovely staff I was not made aware of the additional charges to use the leisure facilities until after I had booked

Hotel was clean and the staff really helpful, but the place looks a bit tired and in need of a spruce up. The pool had paint peeling off the walls. We didn’t expect to pay extra for using the pool.

My husband and I, stayed for 4 nights for our anniversary, staff were friendly especially Shane, however the lady on the desk when I was checking out was a bit abrupt when I asked her if she could let my husband go in the outside lift with the suitcase because he needs an operation, she said it's only for wheelchair users? I also thought the charges to use the pool where high, bearing in mind we were staying at the hotel and not just walked in off the street. We also thought it was £10 a day for the use of the pool but it turns out its every time you go in there, so if you have to go to your room for something then you have to pay to go back in! The changing room wasn't very clean ever.

Really comfy bed, would have been better if we didn't have to ask to have our double bed turned into singles by staff.

Great view

Best price at this location and very clean. Bar and spa outclass for gathering or playing