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Mercure Cardiff Holland House Hotel & Spa
Hotels
8.0
/10
Very Good
957 reviews
What Guests Say About Their Stay
Michelle
10.0
/ 10
I would not say anything bad about this it was very nice and he workers where very friendly
Jayne
10.0
/ 10
Lovely hotel. Room was very comfortable. The pool and spa area were lovely. Would recommend
Cameron
10.0
/ 10
Had a great experience the staff were amazing gave us conplmentry drinks and complimentary pool and got tub and steam room, great hotel would definitely come back again😊
In the Area
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24 26 Newport Road, Adamsdown, Cardiff, Wales, CF24 0DD
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Mercure Cardiff Holland House Hotel & Spa
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What's around Mercure Cardiff Holland House Hotel & Spa
24 26 Newport Road, Adamsdown, Cardiff, Wales, CF24 0DD
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Discover More About Mercure Cardiff Holland House Hotel & Spa
Location
Staying at Mercure Cardiff Holland House Hotel & Spa is a good choice when you are visiting Adamsdown.
About Mercure Cardiff Holland House Hotel & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mercure Cardiff Holland House Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Mercure Cardiff Holland House Hotel & Spa.
All facilities in Mercure Cardiff Holland House Hotel & Spa
Others
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Transportation
- Parking with surcharge
General
- Swimming pool
Public Facilities
- WiFi in public area
Accommodation Policy & General Information in Mercure Cardiff Holland House Hotel & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Number of floors in Mercure Cardiff Holland House Hotel & Spa | 15 |
Another facilities in Mercure Cardiff Holland House Hotel & Spa | Concierge, Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge |
Frequently asked question in Mercure Cardiff Holland House Hotel & Spa
What are available facilities at Mercure Cardiff Holland House Hotel & Spa?
There are top facilites at Mercure Cardiff Holland House Hotel & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Cardiff Holland House Hotel & Spa?
The standard check-in time at Mercure Cardiff Holland House Hotel & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Mercure Cardiff Holland House Hotel & Spa have?
Mercure Cardiff Holland House Hotel & Spa is a 4.0-star hotel.
How many floors does Mercure Cardiff Holland House Hotel & Spa have?
Mercure Cardiff Holland House Hotel & Spa has 15 floors.
Is there parking at Mercure Cardiff Holland House Hotel & Spa?
Yes, Mercure Cardiff Holland House Hotel & Spa provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Mercure Cardiff Holland House Hotel & Spa
Overall Ratings & Reviews Mercure Cardiff Holland House Hotel & Spa
Traveloka (1)
Other sources (956)
8.0
Very Good
From 956 reviews
Cleanliness
8.4
Room Comfort
8.2
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Cardiff Holland House Hotel & Spa
Number of reviews per page
20
40
Top reviews
Michelle
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I would not say anything bad about this it was very nice and he workers where very friendly
Tony
Leisure with Friends
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Outdated room and facilities, I paid discounted price when I booked a room at the hotel but I will not be paying the full price. Large bathroom but there is no space to put toiletries near the washing tab. Dirty and filthy toilet facility near the lobby and bar area.
Jayne
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel. Room was very comfortable. The pool and spa area were lovely. Would recommend
Cameron
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Had a great experience the staff were amazing gave us conplmentry drinks and complimentary pool and got tub and steam room, great hotel would definitely come back again😊
Pamela
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was ok the tv was very limited on what you could watch the room I had before had smart tv which was nicer I do stay at this hotel quite a lot as I enjoy the spa
Tafadzwa
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On the first night I got a bed that had been joined two single beds and it felt very uncomfortable as I kept rolling to the centre where the mattresses had been joined so I woke up with a back ache. On the second day the cleaning team left a cleaning cloth with bleach on my daughters dress and the dress got bleached. Kitchen team prepared very good meals , the tall man at the help desk was very friendly and helpful.
Read More
Josephine
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We have stayed here many times over the years. We live the location and facilities
Martin
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Easy parking behind the hotel at just £14.00 via the mipermit app. Free to park between 6pm and 08.00. The hotel also offers parking but this costs £21 a day. Easy walkable route into town for the Castle and city centre shopping. I would stay here again.
Laurence
Business
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel
Lovely staff
I was not made aware of the additional charges to use the leisure facilities until after I had booked
Aled
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hotel was clean and the staff really helpful, but the place looks a bit tired and in need of a spruce up. The pool had paint peeling off the walls.
We didn’t expect to pay extra for using the pool.
Corinne
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
My husband and I, stayed for 4 nights for our anniversary, staff were friendly especially Shane, however the lady on the desk when I was checking out was a bit abrupt when I asked her if she could let my husband go in the outside lift with the suitcase because he needs an operation, she said it's only for wheelchair users? I also thought the charges to use the pool where high, bearing in mind we were staying at the hotel and not just walked in off the street. We also thought it was £10 a day for the use of the pool but it turns out its every time you go in there, so if you have to go to your room for something then you have to pay to go back in! The changing room wasn't very clean ever.
Read More
Robert
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Really comfy bed, would have been better if we didn't have to ask to have our double bed turned into singles by staff.
sanjiv
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great view
Ayesha
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Best price at this location and very clean. Bar and spa outclass for gathering or playing
Brett
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing hotel with great facilities
Adam
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room was spacious clean and tidy. Had everything needed for a great stay. Also had a mini fridge which I think is great for a room. The breakfast was great and good food. The restaurant was very nice and although we didn’t use the bar it looked very nice. Would definitely stay again.
Gemma
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The spa treatments were great. Sadly hotel staff didn’t seem to communicate well at check in or other times we went to the desk. All looks good from the outside and room was nice just the air conditioning in our room didn’t work properly.
Brian
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very good apart from car park charge at £20 for one night.
Deborah
Leisure
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
From the outside the hotel looks amazing but step inside and your ratings start to drop carpets in corridor stained there was dirty linen left outside the door - going through the door we were greeted with a big stain on the carpet while inside the room the curtains were drawn and beads of light were coming through where there were holes in the curtains- the head board had a tear and the bottom sheet had 2 holes in ot moving into the bathroom the towels were really rough and discoloured - extremely disappointed at what is described as a 4 star hotel l would personally rate this much lower .
Read More
Gurbaksho
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Someone had slept in the bed then it gad been made, there was blood on the sink, there were no fried eggs at breakfast, the bangers were poor and the coffee tasted like nicotine
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Mercure Cardiff Holland House Hotel & Spa
Traveloka (1)
Other sources (956)
8.0
Very Good
From 956 reviews
Cleanliness
8.4
Room Comfort
8.2
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Mercure Cardiff Holland House Hotel & Spa
Number of reviews per page
20
40
Top reviews
Michelle
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I would not say anything bad about this it was very nice and he workers where very friendly
Tony
Leisure with Friends
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Outdated room and facilities, I paid discounted price when I booked a room at the hotel but I will not be paying the full price. Large bathroom but there is no space to put toiletries near the washing tab. Dirty and filthy toilet facility near the lobby and bar area.
Jayne
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel. Room was very comfortable. The pool and spa area were lovely. Would recommend
Cameron
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Had a great experience the staff were amazing gave us conplmentry drinks and complimentary pool and got tub and steam room, great hotel would definitely come back again😊
Pamela
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was ok the tv was very limited on what you could watch the room I had before had smart tv which was nicer I do stay at this hotel quite a lot as I enjoy the spa
Tafadzwa
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
On the first night I got a bed that had been joined two single beds and it felt very uncomfortable as I kept rolling to the centre where the mattresses had been joined so I woke up with a back ache. On the second day the cleaning team left a cleaning cloth with bleach on my daughters dress and the dress got bleached. Kitchen team prepared very good meals , the tall man at the help desk was very friendly and helpful.
Read More
Josephine
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We have stayed here many times over the years. We live the location and facilities
Martin
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Easy parking behind the hotel at just £14.00 via the mipermit app. Free to park between 6pm and 08.00. The hotel also offers parking but this costs £21 a day. Easy walkable route into town for the Castle and city centre shopping. I would stay here again.
Laurence
Business
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel
Lovely staff
I was not made aware of the additional charges to use the leisure facilities until after I had booked
Aled
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hotel was clean and the staff really helpful, but the place looks a bit tired and in need of a spruce up. The pool had paint peeling off the walls.
We didn’t expect to pay extra for using the pool.
Corinne
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
My husband and I, stayed for 4 nights for our anniversary, staff were friendly especially Shane, however the lady on the desk when I was checking out was a bit abrupt when I asked her if she could let my husband go in the outside lift with the suitcase because he needs an operation, she said it's only for wheelchair users? I also thought the charges to use the pool where high, bearing in mind we were staying at the hotel and not just walked in off the street. We also thought it was £10 a day for the use of the pool but it turns out its every time you go in there, so if you have to go to your room for something then you have to pay to go back in! The changing room wasn't very clean ever.
Read More
Robert
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Really comfy bed, would have been better if we didn't have to ask to have our double bed turned into singles by staff.
sanjiv
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great view
Ayesha
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Best price at this location and very clean. Bar and spa outclass for gathering or playing
Brett
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing hotel with great facilities
Adam
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room was spacious clean and tidy. Had everything needed for a great stay. Also had a mini fridge which I think is great for a room. The breakfast was great and good food. The restaurant was very nice and although we didn’t use the bar it looked very nice. Would definitely stay again.
Gemma
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The spa treatments were great. Sadly hotel staff didn’t seem to communicate well at check in or other times we went to the desk. All looks good from the outside and room was nice just the air conditioning in our room didn’t work properly.
Brian
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very good apart from car park charge at £20 for one night.
Deborah
Leisure
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
From the outside the hotel looks amazing but step inside and your ratings start to drop carpets in corridor stained there was dirty linen left outside the door - going through the door we were greeted with a big stain on the carpet while inside the room the curtains were drawn and beads of light were coming through where there were holes in the curtains- the head board had a tear and the bottom sheet had 2 holes in ot moving into the bathroom the towels were really rough and discoloured - extremely disappointed at what is described as a 4 star hotel l would personally rate this much lower .
Read More
Gurbaksho
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Someone had slept in the bed then it gad been made, there was blood on the sink, there were no fried eggs at breakfast, the bangers were poor and the coffee tasted like nicotine
Number of reviews per page
20
40