注意：这家公寓以前名为FV By Serain Residences
FV - 塞蘭住宅公寓位于毅力谷的一个好街区，是一家公寓。
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FV - 塞蘭住宅公寓
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5.6
/10
尚可體驗
共 35 則評論
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167 Alfred Street, Fortitude Valley, Brisbane, Queensland, Australia, 4006
主要設施
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泳池
電梯
WiFi
FV - 塞蘭住宅公寓周圍有什麼
167 Alfred Street, Fortitude Valley, Brisbane, Queensland, Australia, 4006
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General
Near Howard Smith Wharves
Location
Located in Brisbane (Fortitude Valley), FV By Serain Residences is within a 10-minute walk of Brisbane Showgrounds and Howard Smith Wharves. This apartment is 0.6 mi (1 km) from Royal Brisbane & Women's Hospital and 1.9 mi (3.1 km) from Suncorp Stadium.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Chinatown Mall - 0.4 km / 0.3 mi
Brunswick Street Mall - 0.5 km / 0.3 mi
Fortitude Music Hall - 0.5 km / 0.3 mi
Brisbane Showgrounds - 0.7 km / 0.4 mi
Tivoli - 0.7 km / 0.5 mi
Howard Smith Wharves - 0.8 km / 0.5 mi
Royal International Convention Centre - 0.9 km / 0.6 mi
Royal Brisbane & Women's Hospital - 1 km / 0.6 mi
Story Bridge - 1.1 km / 0.7 mi
Royal Children's Hospital - 1.2 km / 0.8 mi
1000 Ann Shopping Center - 1.3 km / 0.8 mi
Brisbane River Walk - 1.3 km / 0.8 mi
Twelfth Night Theatre - 1.3 km / 0.8 mi
James Street - 1.4 km / 0.9 mi
Brisbane Private Hospital - 1.4 km / 0.9 mi
The nearest major airport is Brisbane Airport (BNE) - 17.5 km / 10.9 mi
Facilities
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center.
Rooms
Make yourself at home in one of the 18 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 40-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided daily.
FV - 塞蘭住宅公寓所有設施
泳池
娛樂設施
健身中心
多功能廳
公共空間
要做的事情
- 室內泳池
- 三溫暖
連接性
- 免費 WiFi
一般的
- 陽台
公共設施
- 無菸區
- 電梯
體育和娛樂
- 健身中心
FV - 塞蘭住宅公寓住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
入住/退房時間
入住：
15:00 - 22:00
退房
前 10:00
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Contactless check-out is available, Property uses a professional cleaning service, Events/parties not allowed, Ecotourism Australia Sustainable Tourism, No front desk, Contactless check-in is available, Guest will receive an email before arrival 72 hours, Guests will receive an email with special check-in instructions
一般資訊
熱門設施 | 泳池, 電梯, WiFi |
入住/退房時間 | 从 15:00 - 22:00 - 到 10:00 |
FV - 塞蘭住宅公寓的可用房間 | 18 |
另一設施在FV - 塞蘭住宅公寓 | 室內泳池, 三溫暖, 免費 WiFi, 陽台, 無菸區 |
FV - 塞蘭住宅公寓常見問題
在FV - 塞蘭住宅公寓有哪些可用設施？
這裡有頂級設施FV - 塞蘭住宅公寓例如泳池, 電梯, WiFi .（有些可能需要額外收費）
正常入住和退房時間是FV - 塞蘭住宅公寓？
在FV - 塞蘭住宅公寓的標準入住時間從15:00 - 22:00開始最晚退房時間為前 10:00
What is the star rating of FV - 塞蘭住宅公寓?
FV - 塞蘭住宅公寓 is a 4.0-star hotel.
How many rooms are available at FV - 塞蘭住宅公寓?
FV - 塞蘭住宅公寓 has 18 rooms in total.
What do past guests say about FV - 塞蘭住宅公寓?
FV - 塞蘭住宅公寓 is well-known for its 房間舒適度, as reviewed by verified Traveloka guests.
更多其他客人的評論FV - 塞蘭住宅公寓
整體評分與評論 FV By Serain Residences
其他來源 (35)
5.6
尚可體驗
來自 35 則評論
清潔度
6.0
房間舒適度
7.0
服務與設施
5.2
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旅行者評論 FV By Serain Residences
每頁評論數
20
40
精選評論
Marrilyn
與親友同行 家庭
4.0
/10
16 幾週前評論
Hotels.com verified review
Mold in the kitchen tap and through the dishwasher, the handles fall apart
Arioki
2.0
/10
36 幾週前評論
Hotels.com verified review
When I checked into this hotel and entered my room, I found that the large glass panel of the balcony door was completely shattered into small pieces. I do not know the cause. Of course, I immediately called the hotel management to report the issue.
After waiting for a considerable amount of time, I was told at around 7:00 PM that I had two options: either receive a 100% refund and cancel the booking, or stay in the room as it was.
Because the situation was clearly dangerous, I requested a room change. However, I was told that there were no spare rooms available and that if I was not satisfied, I should cancel. This was communicated to me by a operater. I understand that she was likely following instructions from her superior, so I do not believe this was her personal decision.
I then asked whether I could receive a discount instead. I was told that a 30% discount would be provided, although it would take some time for the credit to be processed. To be honest, I would have preferred a room change rather than a 30% discount.
I have photos and videos documenting the condition of the room. Please let me know how I can send them to your office, or kindly provide the appropriate email address.
In any case, I would like to request the 30% refund as discussed. You may contact at your company for confirmation of the details.
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Andrew
閒暇 與朋友同行
4.0
/10
45 幾週前評論
Expedia Group verified review
No furniture on balcony. No soap in shower. There were extra pillows but they didnt have pillow cases. There was an iron but no ironing board. Check in process was too rigid.
Simon
8.0
/10
52 幾週前評論
Hotels.com verified review
Unsatisafactory stay. I was disappointed that FV had removed car parking for guests, however, the car park entry was always crowded and problematic. Was a quick 2-3 min walk to offset parking in Agnes St (though metered parking).
Check in was via the convenience shop across the road - strange, but easy.
Apartment was good in size - kitchen had very limited tablewear and crockery. Only provided with x 3 very flat pillows (requested additional though not provided). There was no seating or table available on the winter balcony which was disappointing. Bedroom had no bed side lamps and TV located in loungeroom only. The underside and rim of the coffee table had not been cleaned in a long time - there was a lot of mould evident. The bathroom and laundy were dusty and attention to detail needed on the shower recess and edges - filthy.
No information was provided re amentities (had to look up) and WIFI complex and poor.
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Diane
閒暇
2.0
/10
54 幾週前評論
Expedia Group verified review
Apartment was filthy - dirty walks, carpet, broken fixtures. Stale smell. After complaining on the day 1 it was only late on day 2 that the call centre/ reception had the manager with authority offer to clean the apartment or provide a minor 10% discount. As we were leaving early the next day we accepted the discount via Expedia, although they were not able to achieve the full discount despite seeing the manager’s offer in writing.
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Aulola
與伴侶同行
6.0
/10
55 幾週前評論
Hotels.com verified review
Apartment was very clean however there was a certain smell in the apartment that wouldn’t go away.. Aircon did not work at all which is a let down seeing as it’s very hot in Brisbane. But the experience, views and amenities are good.
Jessica
閒暇 家庭
2.0
/10
65 幾週前評論
Expedia Group verified review
The complete disregard for customer satisfaction
Renae
閒暇 家庭
4.0
/10
107 幾週前評論
Expedia Group verified review
Complete lack of communication. Didn't respond to my emails or messages. Wotif website wouldn't provide their phone number for me to call the property. Didn't send through check in details. Misleading property name... ghosting as FV Peppers. After 1 hour of trying to check in, making several phone calls, asking for assistance at FV Peppers, I finally made contact with the manager via phone. In order to check in, I had to go to the nearby convenience store to pick up the key from a lock box. The whole experience was dodgy and I highly recommend Wotif discontinue hosting this property on their website.
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Melissa
6.0
/10
117 幾週前評論
Expedia Group verified review
Room tired. Floor damaged from furniture moving. No instructions re trouble shooting tv. Shower area grouting and cleanliness needs attention. Complicated check in procedure.
Verified traveler
與伴侶同行
8.0
/10
121 幾週前評論
Hotels.com verified review
Check in process was awful. Room was fine, probably would book personally with the hotel next time instead of with Serain. Parking was not available so had to park off site
Glen
商務與休閒
10.0
/10
127 幾週前評論
Expedia Group verified review
Was good
Kristy
閒暇 與伴侶同行
6.0
/10
135 幾週前評論
Expedia Group verified review
Location was great, was not advised there was no parking available as info stated parking available which added an additional $120 cost I wasn’t prepared for. Bed mattress was not very comfortable.
Michelle
閒暇 與伴侶同行
4.0
/10
146 幾週前評論
Expedia Group verified review
Unfortunately to check into this property was difficult. Very poor communication from the property to receive check in details.
The apartment did not feel clean, especially the lounge. The kitchen was very poorly equipped. Would not recommend this property.
Justin
業務
2.0
/10
151 幾週前評論
Expedia Group verified review
Never again
david
業務
2.0
/10
205 幾週前評論
Expedia Group verified review
Was a terrible experience
Verified traveler
業務
8.0
/10
281 幾週前評論
Expedia Group verified review
Never stay here terrible area, unsafe, noisy in evenings
Verified traveler
閒暇 與伴侶同行
8.0
/10
282 幾週前評論
Expedia Group verified review
The apartment was as expected from the photos. The ensuite shower was missing a door which we were unaware of prior to our stay. During the second day, we received a phone call while we were out telling us that maintenance was there to install the shower door. So we had to return to the property. Fortunately we were at a nearby supermarket. The pool was nice, heated too.
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Verified traveler
與親友同行 與伴侶同行
4.0
/10
287 幾週前評論
Expedia Group verified review
I would not recommend this appartment to anyone. We conplained about our bed doona being stained and got no reply. There was no doona cover, just a sheet. Same for the matress, no cover just a sheet. Only 2 pillows, no spare pillows or blankets provided. Dirty cushions (stained and with other peoples hair) placed on the clean pillows on the bed. Tiny TV that was in "shop mode" that couldnt be turned off while we tried to watch the Anzac day services. The shower didnt seal and leaked all over the floor. We only got 2 towels to use, for 3 days stay and they were small. No towels provided to use the pool or gym.
No thought has gone into this, and complaints fall on deaf ears.
Not worth even half of the money spent.
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Verified traveler
業務
6.0
/10
292 幾週前評論
Expedia Group verified review
PRO'S: View was amazing, location is great.
CON'S: Beds were hard, shower pressure was not great... One bathroom had a toilet roll holder missing / was broken (in the cupboard under the sink).
Besides that - awesome location, close to Fortitude Valley and RNA Showgrounds (walking distance).
Carpark is very tight.
Verified traveler
與伴侶同行
8.0
/10
302 幾週前評論
Hotels.com verified review
Comfortable accommodation for the price - convenient location and wifi. The pool is much smaller than pictured and a bit more maintenance would be good (we needed to replace TV remote battery ourselves; smoke alarm continually beeped - presumably requiring a new battery). Key picked up from local convenience store; no concierge or luggage storage and communication re TV not working could have been much better from the owner / operator.
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