Mercure Canberra Belconnen

Everything is great! 12 dolloars for parking, the breakfast has anything you like. Only issue is the all 4 pillows are too high and hard… sugget the hotel to have other options

Clean room friendly staff great location

Clean and spacious room, good amenities, and friendly staff.

Clean room and friendly staff great location

The room was modern, bed comfortable and the shower fantastic. Staff very welcoming would highly recommend this hotel.

Beautiful view and very amazing rooms, I will definitely come again

Everything was great :)

Worse breakfat. Serving spoiled fruits. Serving day old items as was not busy and may be had leftovers

Convenient location to supermarket and restaurants

Room very spacious and clean, beds are comfortable, shower was great, awesome having the baby cot for our baby. Great stay

Great location

Business trip hotel well located & close to restaurants clubs & shops

Room was clean and beds were very comfy. Staff were very helpful

The room is very nice and modern. When I arrived late and was looking to relax, I noticed that the floor lamp was broken and flickering. It needs a new bulb, as one of the bulbs is faulty. I suggest that the housekeeper performs regular checks before guests arrive, especially for stays of several days. Additionally, there is no subtitles option on the TV. The remote control indicates there is a subtitles button, but it does not activate any subtitles. This is quite disappointing. I reported this issue to the front desk and inquired why subtitles are not available, particularly for the Deaf, Hard of Hearing, or those who find language difficult. It would be very helpful if subtitles could be easily enabled. The staff apologised, but I feel this is not sufficient, especially considering the amount paid for the stay. Most hotels provide subtitles for guests who need them, and it is disappointing that this facility is not available here. The TV’s subtitle feature appears to be faulty.

Great location peaceful area easy walk to club & restaurants friendly staff

Large room with 2 queen beds, spacious bathroom and good amenities. Breakfast was a really good buffet. The car parking was free (Expedia perk, otherwise $15/night) and the car park was spacious and easy to navigate.

Walk-in shower with need to turn and reach for bodywash, shampoo etc is dangerous at my age. No actual soap a failing. Otherwise no real complaints.

Yes

The hotel, room and staff were lovely. What let the experience down was the noisy fan that couldn’t be lowered and the gunk or food smeared on the wall near the bathroom light switch.

Great upgrade. Very helpful staff when I needed to extend my stay. I have stayed here numerous times and am never disappointed. Great place to stay.