維也納艾美飯店

酒店的職員非常友善

Prime location

Everything was excellent

Great location - wonderful view from our room of the park. Staff were helpful and kind.

Das Zimmer war wunderbar und das Personal beim Frühstücksbuffett und an der Bar sehr nett und zuvorkommend.

Well located hotel, walking distance to Opera house, Hoffburg and Kunsthistorishes Museum. Staff was professional and very attentive. Room was spacious and well layout, had a lovely view! Restaurant was nice,well designed. Would definitely stay next time I am in Vienna.

Foram extremamente solícitos para resolver o problema da cama extra.

Great

Room was comfortable and well maintained. The breakfast buffet was nice. The location was amazing. Close to the central area, public transportation, and a variety of restaurants and cafes. Great place to stay.

Thank you

The breakfast can have more varieties

Breakfast was good and varied. Easy access to all the surrounding areas walking to sites and shops

Fantastic location close to many attractions. Attentive staff. Highly recommend

Easy check in, staff were always kind and happy to assist in any way possible. Rooms comfortable and clean - and the view was stunning! We really enjoyed the extra gym amenities and found it helpful after a long day walking and exploring the city!

The room was good and the location was excellent. I would stay here again

Sehr nettes und zuvorkommendes Personal, geräumiges sauberes Zimmer

Todo excelente pero el servicio en restaurante muy difícil que un mesero te atienda están demasiado ocupados

We arrived at Le Méridien Vienna feeling excited, especially after being told we were getting a room upgrade. Unfortunately, that was where the good part of the experience ended. What followed was far from a true 5-star stay. Room & Facilities Issues: The fridge didn’t work, and we had to contact reception twice before anyone came to fix it. The TV remote wasn’t working. The jacuzzi was dirty, with sand and debris inside. We reported it on the first day and were told that the entire spa — including the jacuzzi — would be cleaned the next day. After the “cleaning,” it was still full of sand and dirt. Our room had stairs before resching it on the floorr which made it extremely impractical to move suitcases around. Spa & Safety Concerns: I actually got stuck inside the sauna because the door wouldn’t open. When we mentioned this, the spa manager casually said that “if you get stuck, just yell and I’ll come open it.” Not exactly reassuring and certainly not what you expect in a luxury hotel. Service Issues: We received no help with our suitcases when we arrived. Amenities were only provided on request, meaning you don’t get anything unless you specifically ask — something I’ve never experienced in a hotel claiming to be 5-star. Overall, the hotel seriously needs to rethink both its maintenance standards and customer service. The experience did not come close to the level of quality or comfort expected from a 5-star property. Unfortunately, I cannot recommend

Clean and courteous all round

Très bien situé, prèsde tout dans la vieille ville tout en etant très calme àla fois. Personnel accueillant. Chambre prête en avance. Très belle grande chambre, superbe salle de bain avec bain et douche séparés. Piscine, sauna, spa et gym très biens. Très belle expérience, on y retournerait sans hésitation !