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翡翠湖旅館
飯店
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9.0
/10
卓越體驗
共 1,450 則評論
客人对住宿的评价
Mykhailo
10.0
/ 10
Such an amazing and unique place. Would definitely come back. Had a blast staying there with my wife. Staff was very nice and friendly. Food at the restaurant was top notch and special. Incredible place with a fire place in a room with a lake view.
Julie
10.0
/ 10
Super nice place...you can truly unwind at the wonderful property. Would return in a heartbeat.
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Siu Yuen
10.0
/ 10
Lake Emerald is so beautiful that we will visit again. Guest may note cars must be parked at their remote parking lot and get the shuttle to the front desk
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在該地區
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Emerald Lake Road, Columbia-Shuswap Regional District, British Columbia, Canada, V0A1G0
主要設施
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此住宿提供的设施
檯球
遊戲室
停車處
行李寄存
花園
商務設施
野餐區
多語言服務人員
翡翠湖旅館周圍有什麼
Emerald Lake Road, Columbia-Shuswap Regional District, British Columbia, Canada, V0A1G0
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General
Near Emerald Lake
Location
Located in Field, Emerald Lake Lodge is on a lake, a 2-minute drive from Emerald Lake and 11 minutes from Natural Bridge. This hotel is 17.4 mi (28 km) from Takakkaw Falls and 21 mi (33.8 km) from Wapta Falls Trailhead.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Emerald Lake - 0.1 km / 0.1 mi
Hamilton Falls - 1.3 km / 0.8 mi
Natural Bridge - 6.9 km / 4.3 mi
Yoho National Park Visitor Centre - 11 km / 6.8 mi
Upper Spiral Tunnel Viewpoint - 17.4 km / 10.8 mi
Meeting of the Waters - 17.7 km / 11 mi
Lower Spiral Tunnel Viewpoint - 18.2 km / 11.3 mi
Wapta Lake - 22.2 km / 13.8 mi
Yoho National Park - 26.9 km / 16.7 mi
Takakkaw Falls - 28 km / 17.4 mi
Wapta Falls Trailhead - 33.8 km / 21 mi
Lake O'Hara - 35.7 km / 22.2 mi
Banff National Park - 40.8 km / 25.4 mi
The preferred airport for Emerald Lake Lodge is Calgary International Airport (YYC) - 236.1 km / 146.7 mi
Renovations
The following facilities are closed on New Year's Eve and New Year's Day:
- Bar/lounge
- Dining venue(s)
Facilities
Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Business Facilities
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk.
Dining
Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Treat yourself to a stay in one of the 85 guestrooms, featuring fireplaces. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Conveniences include separate sitting areas and coffee/tea makers, as well as phones with free local calls.
翡翠湖旅館所有設施
住宿设施
- 檯球
- 遊戲室
娛樂設施
公共空間
大廳
住宿服務
外觀
要做的事情
- 野餐區
- 花園
食物和飲料
- 早餐
連接性
- 局域網互聯網
- 免費 WiFi
一般的
- 宴會
- 停車處
- 大堂壁爐
- 陽台
公共設施
- 無菸區
- 保險箱
飯店服務
- 婚禮服務
- 行李寄存
- 多語言服務人員
- 24 小時前台接待
- 服務台
商務設施
- 商務設施
附近設施
- 禮品店
體育和娛樂
- 遊戲室
- 滑雪器材存放處
- 檯球
翡翠湖旅館住宿政策及一般資訊
重要提示
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
入住/退房時間
入住：
從 16:00
退房
前 11:00
- Fee for cooked-to-order breakfast: approximately CAD 25 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Essential workers only - NO, No elevators
一般資訊
熱門設施 | |
入住/退房時間 | 从 16:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
翡翠湖旅館的可用房間 | 85 |
在翡翠湖旅館的樓層數 | 2 |
另一設施在翡翠湖旅館 | 野餐區, 花園, 早餐, 局域網互聯網, 免費 WiFi |
翡翠湖旅館常見問題
正常入住和退房時間是翡翠湖旅館？
在翡翠湖旅館的標準入住時間從從 16:00開始最晚退房時間為前 11:00
翡翠湖旅館提供早餐嗎？
是的，翡翠湖旅館提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of 翡翠湖旅館?
翡翠湖旅館 is a 3.5-star hotel.
How many floors does 翡翠湖旅館 have?
翡翠湖旅館 has 2 floors.
How many rooms are available at 翡翠湖旅館?
翡翠湖旅館 has 85 rooms in total.
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更多其他客人的評論翡翠湖旅館
整體評分與評論 Emerald Lake Lodge
其他來源 (1,450)
9.0
卓越體驗
來自 1,450 則評論
清潔度
9.0
房間舒適度
8.8
服務與設施
9.2
排序方式
最相关
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旅行者評論 Emerald Lake Lodge
每頁評論數
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精選評論
Siu Yuen
閒暇 與朋友同行
10.0
/10
129 幾週前評論
Expedia Group verified review
Lake Emerald is so beautiful that we will visit again. Guest may note cars must be parked at their remote parking lot and get the shuttle to the front desk
Mykhailo
與伴侶同行
10.0
/10
13 幾週前評論
Expedia Group verified review
Such an amazing and unique place. Would definitely come back. Had a blast staying there with my wife. Staff was very nice and friendly. Food at the restaurant was top notch and special. Incredible place with a fire place in a room with a lake view.
Fei
6.0
/10
13 幾週前評論
Expedia Group verified review
Now I am extremely disappointed with my experience in Expedia and Emerald Lake lodge. In previous review I mentioned I booked two different type rooms including a more expensive Point Cabin. I notified that my confirmed room would not be available when I check-in, they only can offer two lakeview rooms. which is good side by side. the front desk said I will get refund from Expedia. I am loyalty customer of Expedia and I trust the hotel and Expedia will work on it due to their mistakes. However, I have been forced to spend countless hours follow in up, contacting both, explain the situation every time I called, the refund was still calculated incorrectly. I sent my booking confirmation, screenshots to show the price difference should be. I didn’t get response for two days. I called Expedia again, I need to tell the story again. What is the most frustrating is that the refund should have been one of the simplest parts to resolve. The price difference between the room I booked and the room I actually received is obvious for the booking confirmation. It seems incredibly difficult for them to understand. Expedia said they need another 24 hrs, I received an email called “your penalty waiver request”…have no idea why they called penalties…I never asked any additional compensation, I just ask the correct refund I should get
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Christian
8.0
/10
13 幾週前評論
Expedia Group verified review
Zimmer brauchen eine Generalüberholung
Fei
8.0
/10
13 幾週前評論
Expedia Group verified review
I would still give this property a high rating because staying here is the best way to fully experience the beauty and tranquility of Emerald Lake.
However, my overall experience was affected by several issues.
Shortly after I booked through Expedia, I started receiving scam emails and phone calls almost every day. Fortunately, I recognized that the calls were not coming from Expedia's official phone number, so I was not scammed. Still, it was concerning that this only started after making my reservation.
The bigger issue happened at check-in. The front desk did not inform me that my booked room type was unavailable until I pointed out that my two reservations should have been two different type with one being more expensive. The manager then explained that Expedia had not updated its room inventory, so the room type I booked was no longer available. However, before booking, I had compared the room types on both Expedia and the hotel's official website, and they matched, so I do not believe this was simply an Expedia inventory issue.
I had to accept a different room type. The manager told me that Expedia had already been notified and that I would receive a refund for the difference. Unfortunately, I have still not received any email or refund confirmation.
When I contacted Expedia, they said they had no record of this arrangement. I am now left caught between the hotel and Expedia, with no resolution.
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James
4.0
/10
14 幾週前評論
Hotels.com verified review
The arrival process was terrible, had to wait at the parking area for a long time and one of the staff was abrupt. Eventually got on the transport to the hotel. Check in was a little chaotic but we got to our room. Room was ok but a little shabby but great views of the lake. HOWEVER, outside of our room we had so many non hotels guests looking in our windows and climbing our room steps to take photos. Was really not nice. Called reception who said the manager had to call back but never did so called again. Said they were going to put a sign and chain up. They did the sign but why was it not there before?? Tried to book a restaurant time but couldn’t as full but was told could just turn up at the bar area. We did but there was no space. The staff there were lovely and did their best for us. Eventually we were seated.
The experience of the room 103 and 104 was not great and felt like you were in a goldfish bowl.
Mind you the number of non hotels guests looking guests in the resort was crazy so if we were not staying it would have been very difficult to see the lake so that was a plus.
So would I recommend it, I am afraid not based on our experience but to see the lake was fantastic.
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Paul
8.0
/10
14 幾週前評論
Expedia Group verified review
Great setting and lovely cabin, a bit dated and adds to the charm. Dinner in the restaurant was not as good as our last visit and apart from that all good.
Julie
10.0
/10
15 幾週前評論
Hotels.com verified review
Super nice place...you can truly unwind at the wonderful property. Would return in a heartbeat.
john
10.0
/10
15 幾週前評論
Hotels.com verified review
Emerald Lake Lodge is a magical place. We couldn’t have asked for anything more beautiful, more relaxing, and any better customer service. Keep up the great work you guys were fabulous.
Kristin
10.0
/10
15 幾週前評論
Expedia Group verified review
This is luxury at its finest staying at the point cabin at Emerald lake lodge. It is our favorite stay of all time! Staff is friendly and food is excellent. Highly recommend!!
Heidy
10.0
/10
15 幾週前評論
Expedia Group verified review
Besides the spectacular view, the bathroom amenities are first clasd.
Sabet
家庭
10.0
/10
15 幾週前評論
Expedia Group verified review
Good property. Don’t think it has AC but didn’t matter to us.
Jonathan
與伴侶同行
10.0
/10
16 幾週前評論
Expedia Group verified review
Spectacular views to explore and unplug. It was a lot of fun to light a wood fire and enjoy the cracking while relaxing.
Lori-Ann
與伴侶同行
10.0
/10
16 幾週前評論
Expedia Group verified review
Beautiful, well maintained, quiet and amazing location
Susan
家庭
10.0
/10
16 幾週前評論
Expedia Group verified review
Beautiful stay at Emerald Lake lodge. The canoeing on the lake was magical and our dinner was so beautiful and delicious. Can’t wait to come back.
Kimberly
與伴侶同行
10.0
/10
16 幾週前評論
Hotels.com verified review
We loved our stay at Emerald Lake Lodge. Our room was clean and we enjoyed sitting on our deck with a great view of the lake. The staff was friendly and helpful. We would definitely stay here again.
Sy
家庭
2.0
/10
16 幾週前評論
Expedia Group verified review
I like its location but room is terrible. Sewage is blocked, door keys stuck and hardly unlocked or locked the door
Construction was during our stay right front entrance cabin, this is safety concerns
Craig
與伴侶同行
8.0
/10
16 幾週前評論
Expedia Group verified review
First, the scenery is as good as it gets. The staff are all very pleasant and accommodating. The restaurant is excellent. Breakfast buffet was good and dinner was real fine dining in a relaxed atmosphere. The room was a bit dated or should I say rustic. For example the deck was not well maintained with peeling paint and dirty. The bathroom was adequate but not high end. Biggest complaint was housekeeping did not show 4 days out of our 8 day stay. Fortunately we are pretty neat to begin with so it was not a major impact. I called the first day and received a delivery of clean towels. After that it became more of an imposition to have to call so we accepted it for what it was. I know the rest of the staff were all really hard working young people from around the globe so their housekeeping may have been overwhelmed.
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Trecy
10.0
/10
16 幾週前評論
Expedia Group verified review
Will be back.
irma
與伴侶同行
8.0
/10
17 幾週前評論
Expedia Group verified review
Room assigned was located at end of park which was perfect for less utv activity. Beautiful view and comfortable room. Loved the balcony. Staff did their best with the limited resources they had to work with-i.e. shuttle services.
Dinner at the Mount Burgess Dining room was an excellent experience both in our menu and view!
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