克倫威爾國際飯店

big noise outside, facility is old and some damaged. the bed is old and partly damaged. but it is cheap.

牆面發霉，窗外也是發霉的景色，電熱根本用不了，唯獨熱水是很棒的

Small dirty room. Air conditioner did not work. When I asked for change of room, receptionist just turned down by saying no extra room. And no one came to my room in the morning on next day for inspection and repair. The room is smelly. The hotel is very old. On the day I check out at 7:15am, there was no one at reception. I had to wait for 15mins then the receptionist came back.

地點佳，房間潔淨，但升降機運作欠佳，常常故障，要上落樓梯不方便。

I'm paying more than 30 pounds per person per night and they still charge me 2 pounds for the wifi. This is insane.

Good Location

It's pretty close to the Gloucester Road Underground Station. If you are interested in visiting National Natural Museum, Science Museum and V&A Museum (all free for admission), it is quite a nice choice as it is relatively cheap and within walking distance to the aforesaid interesting places. Bars, restaurants and supermarkets, such as Waitrose and Sainsbury are nearby to top up your needs. Staff manning the Reception are friendly and helpful. I booked myself in a single room which provides essentials for daily use. Only the mattress is too soft and no towel mat outside the shower, which is a risk for wet feet.

The staff were friendly. The room was clean. The TV didnt work. There was no hairdryer. The sink was tiny so water went all over the floor. The bathroom light stopped working when I had a shower! Only one towel provided and no floor mat.

Unfortunately the person who checked us in did not appear to know what he was doing. Upon entering the room the WiFi didn't reach out room. Our shower and shower door were both broken and almost unusable. The duvet was ripped and there was no remote control for the TV. Side note very small towels. Upon reporting all of these things at the time of checking in we were told that nothing could be done till the morning. When we checked out we reported it all again and where told that we should have asked for another room and it was the night receptionists first night. Bearing in mind we didn't check in till 11.30 a new room should have been offered not asked for by us. Such a shame as I have stayed here before and it was lovely.

La locación es buena y creo que es lo mejor que tiene el hotel. La alfombra y sillas estaban manchadas (y tengo fotos) las toallas mostraban manchas y la ducha no funcionaba bien. Paredes sin pintar, la cama no muy cómoda. Necesitan hacer mucho trabajo en este hotel para dar un buen servicio.

Much better than the reviews I’ve seen online but still nothing incredible. Room was as simple as it gets, no mini fridge unfortunately and not ventilation in the bathroom so the room always felt a bit stuffy. The elevator was very bizarre

Terrible accomodation. Recomending to close this hotel. Everything is very dirty. Hospitality worsed ever i have seen.

I saw mice in the room

Good location within Central London. Poor experience inside the hotel regarding room cleanliness and ventilation.

This hotel is nicely located in South Kensington relatively close to the Tube and surrounded by nice shops and restaurants...and it is very cheap. The hotel itself is run down, a bit smelly, and not a very attractive and comfortable place to stay. The promised bar didn't serve coffee or alcohol, the air condition didn't work properly and the window was instead held open by two bricks. The cleaning staff threw out one of my bags with souvenirs, and the hotel didn't reimburse me. I will definitely find another hotel next time around.

Arrived at hotel with confirmed booking from Expedia only to be informed by the hotel receptionist that they have no rooms available at the rate we paid.They however had room available for an additional cost. They confirmed they could see we had indeed booked and paid through Expedia but they would not honour this transaction. I was left with a young child in London and now where to stay. There were also other customers in the reception in the same position as us.

The hotel was adequate for my reasons for booking which was for easy and comfortable access to the Cromwell Hospital where my wife was having an operation. I was not requiring anything other than an acceptable place to spend the night and rest between hospital visits.

Was down for one night with my wife for a concert. Rooms were surprisingly decent size and clean and comfortable. Window looked out onto an enclosed wall space but we were not there for the views. Would stay here again. Hotel throughout was clean. Enjoyable stay. Bed was big enough and comfortable. Nice hotel

Dirty carpet. Dirty toilet bowl. Tatty furnishings. Chipped coffee mug. Good bed, and staff were friendly and good. Had what they describe as a superior double room, but definitely not superior!

This hotel was dirty, had broken furniture and the air con had been disconnected