黑潭希爾頓歡朋酒店

Thank you

The hotel room was very comfortable and is well designed. The hotel description says there is limited parking but the opposite is true and we were only charged 3 pounds per night. The staff were all very nice and the breakfast was great. The other amazing thing is that the rooms at the back overlook a giant pond which is teeming with wildlife and we saw a common kestrel hunting above the pond.

Perfectly located for the motorway.

Hotel as you expect, nothing more nothing less. Good for a night on a business trip.

Good hotel but location not the best.

We love this hotel for our Lancs stays. Breakfast was a bit mad at 9am but there was a coach parked outside. Great to have a gym and cheap EV parking. Shame they now pay for parking.

Unfortunately a large group meant I couldn’t order dinner when me and my daughter arrived which we weren’t told about when booking. Tesco’s meal deal it was sadly as there isn’t much nearby. There was also questioning cleaning of the toilets between customers it would seem from the photo.

A modern and comfortable room, but the poor breakfast service let down the overall enjoyment of the stay. The rooms are well designed and high quality, although there were issues with our lamp (flickering badly, couldn’t use it) and shower (blocked plug hole, not draining). Maintenance issues were reported to reception, but as it was the weekend, I was told there was nobody available to look into it until Monday. Nevertheless, we enjoyed the rest of the room. Breakfast was disappointing. Firstly, there were very few “proper” tables to eat at. Most were high-level bar-style tables, or low-level sofa / coffee tables. The selection and amount of breakfast available was also disappointing. A lot of the options had run out and were not being replenished, and it was difficult to find staff to ask to ask for more. The cooked breakfast was not particularly appetising and not very well cooked, and the non-cooked items were not too appealing either. It felt like the breakfast had be largely undercatered for, given the amount of guests staying that evening.

I’ve stayed here before, and the room is quite comfortable, and the food is OK, and a decent breakfast.

Amazing room and staff

Room clean and comfortable. Staff I encountered were pleasant. Breakfast was good despite large coach party one morning though that should have been foreseen but staff very busy as a result

The breakfast was really good, with plenty of choice. The room was clean, and the air conditioning was easy to use. The staff were very friendly.

Breakfast was terrible. No cups,cutlery and no food left. Total rubbish.If it’s included in the cost it’s ok.Do not pay extra for it There is a Mcds and a service station attached with plenty of reasonable eateries.

Lovely stay, professional staff. They handled a skirmish in reception between drunken people very well .

Breakfast lovely

Nice hotel in a convenient location. Easy to get to and clean and comfortable rooms.

Menu and food in restaurants terrible.

Good value hotel. Well maintained with friendly staff

really nice stay, lovely room and breakfast

Everything was fine