黑潭希爾頓歡朋酒店

Thoroughly enjoyed my stay.

Clean room, nice bar, professional staff and great location.

Perfect location, modern and clean rooms. Aircon didn’t work tho and breakfast is 4/10

I was travelling for business and had a fantastic stay at this hotel. I used the gym facilities which were great and really quiet. The staff were lovely and the breakfast had a lot of choice and interesting options. Also, air conditioning in the rooms is bliss in this warm weather. Only downside was that they charge for parking in their own car park - this is fine but as a business traveller please just include it in the room cost else this comes out of my own pocket!

The door of the shower was broken causing some leaking water through but the rest was amazing

Beds are lovely bathrooms

Good hotel with nice amenities. We had one bad experience with food service but, all in all, a good place

We’ve stayed at this hotel twice over the last year and on both occasions found it to be quiet, clean and left us satisfied. In our opinion they have better rooms than PI and TL with breakfast included in the price.

Didn't get a blanket for the sofa bed as requested, soap dispenser broken in shower, sofa not very comfortable, breakfast cutlery was dirty, tables not clean during breakfast, even though asked a lady to clean a table please, but didn't.

A recently introduced parking charge of £3 per night is excessive considering the remote location of the hotel. The hotel and the carpark have the same owners so the additional charge can be seen as profiteering is a negative against the hotel. One receptionist tried to justify the charge stating that is what you would pay in Manchester. Guess what this isn't central Manchester with added cultural benefits only an out of town location adjacent to a Motorway service area.Previously you had to register your car reg no to prevent unwanted parking. This additional charge is unwelcome and unnecessary.

Great stay at the hotel. Only minor gripe was the food took and age to come out after ordering. It was nice when it arrived tho. Overall pleasant stay and great air conditioning!

Booked this during heatwave specifically for air con. Air con wasnt great. Thermostat didnt appear to do anything at all, and it was too warm for us. Bed was a spring mattress- woke up with a sore back. No face cloth, shower drained really slowly- water pooled and ran under shower door onto bathroom floor. No alarm clocks, no bottled water. Staff decided to clean coffee machine DURING breakfast, so no coffee- if there was, we werent offered any. Also waited several minutes to check out because no one stays at desk. Also get charged another £3 for parking, and have to pay separately. It was clean, bit thats about it.

The room was very comfortable, could do with more lights as the brighter lights are beside the door and bathroom. Was very disappointed 1st night we arrived they had 3 coach tours in, we asked to order food and was told we would have to wait until after 9pm for food orders as they were feeding the coach passengers. Following day we ordered a few bits of the menu took ages to arrive, once finished our table was never cleared of our food dishes or glasses, we ended up taking them all up to the bar and leaving them beside lots of other dirty dishes. Was quite disappointed as we have stayed with this company lots of times but will be 1st and last at this hotel.

The room was ok and clean but air conditioning dident work we went for breakfast in the morning and its was 8.15 and thay was not much available so waited till 9 for hot food to be told buy the kitchen lady thay wont be anymore bacon and only put about 12 more sausages out so when others in the cue got there thay was none left and when we spoke to kitchen lady all she said was take it up with the manager she definitely had a attitude it was our first stay here and I can honestly say we wont be back

Rigtig godt hotel og pænt. Dog var der ikke meget at vælge mellem til morgenmad. Super sød personale.

Very modern hotel, plenty of parking spaces, and good value for money.

Thank you

The hotel room was very comfortable and is well designed. The hotel description says there is limited parking but the opposite is true and we were only charged 3 pounds per night. The staff were all very nice and the breakfast was great. The other amazing thing is that the rooms at the back overlook a giant pond which is teeming with wildlife and we saw a common kestrel hunting above the pond.

Perfectly located for the motorway.

Hotel as you expect, nothing more nothing less. Good for a night on a business trip.