聖海倫斯美居酒店

Noice from the lobby i can hear at my hotel room on 2/F Manager told me that she doesn’t know how to solve the problem as the room is provided to me. No other rooms was offered and customer service was not good enough for problem solving

乾淨企理之選，設施齊備。職員友善、樂於助人。

Nothing great, rooms seem jaded though that may be due to the aweful lighting, bar is soon full with nowhere to sit

Was perfect

A great location for business meetings nearby. Staff were so helpful, food was very good and the pool is the added bonus.

Satisfactory. My wife and I really enjoyed our stay.

Friendly and accommodating when we need to leave the car prior to an event and before check in at 3pm. Breakfast was reasonable and part of a deal booked through Expedia. When asked for fresh items, provided these. Had gf options also for breakfast. Reception open 24 hours but no out of hours food options on our return on Sunday as advertised or informed. Bar available and reasonably priced. Have used the same hotel when visiting area before and would happily return.

Hotel very tired. Very strong smell for chlorine room very basic. Awful lighting

Great stay!

Nice hotel and free car parking ! Wasn't impressed with being forced to have £50 debitted to cover a 'Tab' even though told them i did 'not need one

Staff very helpful on check in and with directing you round the local area. Rooms were fantastic, very comfy beds. Ideal for town centre being so close.

Staff were very helpful Breakfast was lovely Close by to shops etc

Great staff very helpfull, clean and tidy and well equipped

First time staying here and it was excellent for the price point, especially with free parking. Rooms plenty big enough, clean, if a little dated but that is minor point only, food in the evening was good and reasonably priced, breakfast was also good. Would give this another look and stay again if on business in that area.

NA

Room smelt damp and musty. Windows don’t open and heating was on full whack when we got there leaving us unable to sleep with the heat, and air con took hours to cool the room down. Breakfast was awful, massive downfall since we were last there 8 months ago. Eggs were snotty, sausages were either not cooked enough or burnt and beans were watered down. Staff had kids running in and out and shouting made it really difficult to enjoy an already terrible breakfast. We left 2 hours before check out on our anniversary away as our stay was awful. I have never complained to a hotel in my life, but I feel it’s necessary for the awful stay we had.

Fab service and staff

Free easy parking, very clean hotel and an effort made with the gardens at reception. Very welcoming and great value

Friendly reception and bar staff. Gym good. Will stay again

Breakfast wasn’t good first morning no eggs no tomatoes 2 rashers of bacon left and hard, next day was better. Room could do with the decor updating (319)