Royal Wells Hotel is located in area / city Borough of Tunbridge Wells.
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Royal Wells Hotel
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9.0
/10
卓越體驗
1,001个评论
客人对住宿的评价
nicola
10.0
/ 10
Lovely hotel, a little bit shabby round the edges but still good, staff very friendly & efficient, breakfast was very good, very clean throughout.
Scott
10.0
/ 10
The hotel was nice with friendly staff and overall had a great stay. Would definitely return. Keep up the good work 😃
Adam
10.0
/ 10
Lovely hotel in a beautiful town. The staff were great, the food was excellent and the room was fantastic. When we're next in the area, we'll definitely stay again.
在該地區
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59 Mount Ephraim, Borough of Tunbridge Wells, Kent, England, TN4 8BE
主要設施
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餐厅
停车场
WiFi
电梯
Royal Wells Hotel周圍有什麼
59 Mount Ephraim, Borough of Tunbridge Wells, Kent, England, TN4 8BE
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了解更多關於Royal Wells Hotel
General
Near Trinity Theatre
Location
A stay at Royal Wells Hotel places you in the heart of Royal Tunbridge Wells, within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre. This hotel is 12.4 mi (19.9 km) from Hever Castle and Gardens and 0.5 mi (0.8 km) from Assembly Hall Theater.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Tunbridge Wells Museum and Art Gallery - 0.5 km / 0.3 mi
Trinity Theatre - 0.6 km / 0.4 mi
Assembly Hall Theater - 0.7 km / 0.4 mi
Calverley Grounds - 0.8 km / 0.5 mi
Pantiles - 0.9 km / 0.6 mi
Dunorlan Park - 1.6 km / 1 mi
Spa Valley Railway - 1.6 km / 1 mi
Tunbridge Wells Chalybeate - 1.9 km / 1.2 mi
Nevill Golf Club - 3.3 km / 2.1 mi
Salomons Centre - 3.3 km / 2.1 mi
BowlPlex Tunbridge Wells - 4.1 km / 2.6 mi
Eridge Rocks Nature Reserve - 5.8 km / 3.6 mi
Groombridge Place - 6.5 km / 4.1 mi
Groombridge Railway Station - 7.2 km / 4.5 mi
River Walk - 7.3 km / 4.5 mi
The nearest airports are:
Gatwick Airport (LGW) - 37.4 km / 23.2 mi
London City Airport (LCY) - 69.6 km / 43.3 mi
Facilities
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.
Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Royal Tunbridge Wells? This hotel has 915 square feet (85 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Dining
Grab a bite to eat at The Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Royal Wells Hotel所有設施
酒吧、咖啡廳與交誼廳
多功能廳
公共空間
大廳
住宿服務
食物和飲料
- 素食餐
- 早餐
要做的事情
- 花園
- 戶外設施
- 電視休息室
運輸
- 自行車租借
連接性
- 免費 WiFi
一般的
- 吸煙區
- 宴會
- 停車處
- 陽台
可訪問性
- 無障礙停車場
- 殘障人士友善
- 無障礙出行路徑
公共設施
- 大堂咖啡/茶服務
- 電梯
商務設施
- 商務設施
- 商務設施
- 會議室
飯店服務
- 快速入住
- 婚禮服務
- 行李寄存
- 快速退房
- 服務台
Royal Wells Hotel住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
入住/退房時間
入住：
15:00 - 21:30
退房
前 11:00
- Fee for full breakfast: approximately GBP 16.00 for adults and GBP 8.00 for children
- Pet fee: GBP 15 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: GBP 5.0 per night
- Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Essential workers only - NO
一般資訊
熱門設施 | 餐厅, 停车场, WiFi, 电梯 |
入住/退房時間 | 从 15:00 - 21:30 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
Royal Wells Hotel的可用房間 | 27 |
在Royal Wells Hotel的樓層數 | 4 |
另一設施在Royal Wells Hotel | 素食餐, 早餐, 花園, 戶外設施, 電視休息室 |
Royal Wells Hotel常見問題
在Royal Wells Hotel有哪些可用設施？
這裡有頂級設施Royal Wells Hotel例如餐厅, 停车场, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是Royal Wells Hotel？
在Royal Wells Hotel的標準入住時間從15:00 - 21:30開始最晚退房時間為前 11:00
Royal Wells Hotel提供早餐嗎？
是的，Royal Wells Hotel提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Royal Wells Hotel?
Royal Wells Hotel is a 3.0-star hotel.
How many floors does Royal Wells Hotel have?
Royal Wells Hotel has 4 floors.
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整體評分與評論 Royal Wells Hotel
其他來源 (1,001)
9.0
卓越體驗
來自 1,001 則評論
清潔度
9.4
房間舒適度
8.8
地點
8.0
服務與設施
9.2
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旅行者評論 Royal Wells Hotel
每頁評論數
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精選評論
Ying chi
與伴侶同行
10.0
/10
40 幾週前評論
Hotels.com verified review
very good
nicola
與伴侶同行
10.0
/10
13 幾週前評論
Hotels.com verified review
Lovely hotel, a little bit shabby round the edges but still good, staff very friendly & efficient, breakfast was very good, very clean throughout.
Colin
與伴侶同行
8.0
/10
14 幾週前評論
Expedia Group verified review
Room was clean and tidy on check-in but because it was very hot the room had no AC but they supplied a fan that did nothing to keep it cool. The staff were lovely and very helpful. The bar was well stocked and had all the drinks I needed. Breakfast was delicious and being a vegetarian the vegan full breakfast even included my favourite vegan black sausage. We had dinner in the restaurant which excellent and the waiting staff were attentive.
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PAUL
與伴侶同行
10.0
/10
15 幾週前評論
Hotels.com verified review
Lovely stay at The Royal Wells
Scott
10.0
/10
18 幾週前評論
Hotels.com verified review
The hotel was nice with friendly staff and overall had a great stay. Would definitely return. Keep up the good work 😃
ALEXANDER
8.0
/10
18 幾週前評論
Hotels.com verified review
The room was clean. Staff pleasent. Breakfast was good. Enjoyed my overnight stay.
Adam
10.0
/10
19 幾週前評論
Hotels.com verified review
Lovely hotel in a beautiful town. The staff were great, the food was excellent and the room was fantastic. When we're next in the area, we'll definitely stay again.
Ann
家庭
8.0
/10
19 幾週前評論
Expedia Group verified review
Great hotel with friendly staff. Breakfast was freshly cooked with lots of it and was delicious. Although a fan was provided, our room was very hot but our stay did coincide with the hottest days of this year so far. Would definitely stay there again.
Benoît
10.0
/10
21 幾週前評論
Hotels.com verified review
Hôtel réservé pour un mariage. Service soigneux et qualitatif.
Trevor
與伴侶同行
10.0
/10
21 幾週前評論
Expedia Group verified review
Evening meals available were of high quality as was the breakfast, staff were very friendly and helpful.
John
8.0
/10
21 幾週前評論
Hotels.com verified review
Breakfast was freshly cooked to order
Darren
與朋友同行
10.0
/10
21 幾週前評論
Expedia Group verified review
Very nice, clean and comfortable room with full tea and coffee including a Nespresso machine. Staff were friendly and offered efficient service. Bar area had a good atmosphere and offered a full lunch menu. Great to have free car parking in front of the hotel.
Dana
與伴侶同行
10.0
/10
21 幾週前評論
Expedia Group verified review
This is an absolutely wonderful place to stay! The staff was so welcoming and professional. The bar was cozy and the drinks were fabulous! We loved it!
Gary
與朋友同行
8.0
/10
22 幾週前評論
Expedia Group verified review
The room was a good size, the bed very comfortable the bathroom was good sized. The shower was over the bath with shower curtains, not great for older persons. There was a warning sign about the heated towel rail which was not heated.A request to the duty manager to turn it on, produced no result, nor a report back.
The breakfasts were fine and we were happy to have dinner three nights.
Car parking in front of the hotel was good.
Staff, apart from the duty manager who did not perform or report, were friendly, most were young and seemed to be learning on the job.
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Janice
與兒童同行
2.0
/10
23 幾週前評論
Expedia Group verified review
While the hotel itself was good the experience with the staff was awful. We had 10 rooms and many, many issues over 3 days that could/should have been easily avoided. A lack of good CX skills, empathy and willingness to address simple things made for a very poor experience. I would not recommend this hotel unfortunately.
David
與伴侶同行
10.0
/10
24 幾週前評論
Hotels.com verified review
We had a lovely clean room with a great view over the town. All the staff were very polite and helpful. Tea and Nespresso machine in the room all worked well.
It is a good walk into town if a bit downhill on the way there and obviously up on the way back (hence the good view.
Parking was ample if a bit tight on space, probably best not to arrive during peak bar hours.
There was a small problem with our breakfast order but this was remedied when it came to light and the staff were very apologetic.
Would deffinitly stay there again.
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Darrell
8.0
/10
24 幾週前評論
Expedia Group verified review
Decent hotel in a good location up the hill from the town which is fine for those who are mobile. Good car park at the front of the hotel.
If you struggle to get around the stairs to the rooms may be a struggle.
Good breakfast and good rooms.
Alessandra
6.0
/10
25 幾週前評論
Hotels.com verified review
I stayed at the Royal Tunbridge Wells Hotel for nearly two weeks, which gave me a very complete perspective of the experience.
The room was spacious and comfortable, making it pleasant for a longer stay. However, the hotel was undergoing renovations during my visit, which unfortunately impacted the overall experience. There were days without hot water, days without water at all, and even days without heating — which was quite inconvenient.
Regarding the restaurant, the food is good and the quality of the ingredients is noticeable. However, for stays longer than four or five days, the menu becomes quite repetitive, as it is relatively limited. The same applies to breakfast — while everything served is tasty and well-prepared, the lack of variety makes it feel monotonous over time.
The biggest disappointment was the Sunday roast. Given how much it is promoted, I expected it to be a highlight, but it was quite the opposite. Not only did it not meet the restaurant’s usual weekday standard, but the service that day was also disorganized. The staff seemed inattentive, dishes were brought out without coordination, and we ended up eating cold food. Overall, it was a frustrating experience.
In summary, the hotel has its strengths — especially the room comfort and food quality — but the renovation disruptions and inconsistencies in service significantly affected the stay.
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Hilary
10.0
/10
25 幾週前評論
Hotels.com verified review
Great location and easy walking into town. Lovely room and comfy bed. Had dinner and it was excellent and excellent value.
Alessandra
與親友同行 家庭
6.0
/10
25 幾週前評論
Hotels.com verified review
Durante minha estadia, percebi uma diferença marcante no atendimento da equipe. Os funcionários homens foram mais atenciosos, prestativos e ágeis. Já as funcionárias demonstraram um atendimento mais ríspido, com impaciência e pouca disposição.
As instalações são boas: quarto amplo, confortável e com boa roupa de cama. Porém, há uma falha importante: a cortina não bloqueia a luz, entra muita claridade pela manhã, prejudicando o descanso.
O restaurante é bom, mas para estadias longas (fiquei 10 dias), o menu é repetitivo, com poucas opções, inclusive no café da manhã.
Minha maior decepção foi o Sunday Roast: carne mal preparada, legumes sem sabor e falha no serviço — pedi purê extra, que foi esquecido e servido depois, sem sentido. O atendimento estava desorganizado, mesmo com o restaurante vazio.
Além disso, o hotel estava em reforma, o que impactou muito: houve dias sem água quente, dias sem água e ocasiões em que o restaurante estava fechado sem aviso prévio.
Para finalizar, na última noite não havia calefação. Pedi um cobertor extra e recebi uma manta inadequada, passando frio.
No geral, boa estrutura, mas falhas importantes em conforto, organização e atendimento.
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