皇家威爾斯酒店

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9.0
/10
卓越體驗
1,002个评论

客人对住宿的评价

Darren

10.0
/ 10
Very nice, clean and comfortable room with full tea and coffee including a Nespresso machine. Staff were friendly and offered efficient service. Bar area had a good atmosphere and offered a full lunch menu. Great to have free car parking in front of the hotel.

Dana

10.0
/ 10
This is an absolutely wonderful place to stay! The staff was so welcoming and professional. The bar was cozy and the drinks were fabulous! We loved it!

David

10.0
/ 10
We had a lovely clean room with a great view over the town. All the staff were very polite and helpful. Tea and Nespresso machine in the room all worked well. It is a good walk into town if a bit downhill on the way there and obviously up on the way back (hence the good view. Parking was ample if a bit tight on space, probably best not to arrive during peak bar hours. There was a small problem with our breakfast order but this was remedied when it came to light and the staff were very apologetic. Would deffinitly stay there again.
在該地區
查看地圖
59 Mount Ephraim, Borough of Tunbridge Wells, Kent, England, TN4 8BE

主要設施

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餐廳
停車處
WiFi
電梯
皇家威爾斯酒店位于坦布里奇韦尔斯区地区/城市。
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皇家威爾斯酒店周圍有什麼

59 Mount Ephraim, Borough of Tunbridge Wells, Kent, England, TN4 8BE
發現更多地方
大廳 Royal Wells Hotel
大廳 2 Royal Wells Hotel

了解更多關於皇家威爾斯酒店

General


Near Trinity Theatre

Location


A stay at Royal Wells Hotel places you in the heart of Royal Tunbridge Wells, within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre. This hotel is 12.4 mi (19.9 km) from Hever Castle and Gardens and 0.5 mi (0.8 km) from Assembly Hall Theater.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tunbridge Wells Museum and Art Gallery - 0.5 km / 0.3 mi
Trinity Theatre - 0.6 km / 0.4 mi
Assembly Hall Theater - 0.7 km / 0.4 mi
Calverley Grounds - 0.8 km / 0.5 mi
Pantiles - 0.9 km / 0.6 mi
Dunorlan Park - 1.6 km / 1 mi
Spa Valley Railway - 1.6 km / 1 mi
Tunbridge Wells Chalybeate - 1.9 km / 1.2 mi
Nevill Golf Club - 3.3 km / 2.1 mi
Salomons Centre - 3.3 km / 2.1 mi
BowlPlex Tunbridge Wells - 4.1 km / 2.6 mi
Eridge Rocks Nature Reserve - 5.8 km / 3.6 mi
Groombridge Place - 6.5 km / 4.1 mi
Groombridge Railway Station - 7.2 km / 4.5 mi
River Walk - 7.3 km / 4.5 mi

The nearest airports are:
Gatwick Airport (LGW) - 37.4 km / 23.2 mi
London City Airport (LCY) - 69.6 km / 43.3 mi

Facilities


Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Royal Tunbridge Wells? This hotel has 915 square feet (85 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Dining


Grab a bite to eat at The Brasserie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

皇家威爾斯酒店所有設施

酒吧、咖啡廳與交誼廳 Royal Wells Hotel
酒吧、咖啡廳與交誼廳
多功能廳 Royal Wells Hotel
多功能廳
公共空間 Royal Wells Hotel
公共空間
大廳 Royal Wells Hotel
大廳
住宿服務 Royal Wells Hotel
住宿服務

飯店服務

  • 快速入住
  • 婚禮服務
  • 行李寄存
  • 快速退房
  • 服務台

一般的

  • 吸煙區
  • 宴會
  • 停車處
  • 陽台

要做的事情

  • 花園
  • 戶外設施
  • 電視休息室

可訪問性

  • 無障礙停車場
  • 殘障人士友善
  • 無障礙出行路徑

商務設施

  • 商務設施
  • 商務設施
  • 會議室

食物和飲料

  • 素食餐
  • 早餐

公共設施

  • 大堂咖啡/茶服務
  • 電梯

運輸

  • 自行車租借

連接性

  • 免費 WiFi

皇家威爾斯酒店住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

入住/退房時間

入住:
15:00 - 21:30
退房
前 11:00

  • Fee for full breakfast: approximately GBP 16.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Essential workers only - NO

一般資訊

熱門設施
餐廳, 停車處, WiFi, 電梯
入住/退房時間
从 15:00 - 21:30 - 到 11:00
早餐供應狀況
是的,酒店有提供早餐的房間
皇家威爾斯酒店的可用房間
27
在皇家威爾斯酒店的樓層數
4
另一設施在皇家威爾斯酒店
快速入住, 婚禮服務, 行李寄存, 快速退房, 服務台

皇家威爾斯酒店常見問題

在皇家威爾斯酒店有哪些可用設施?
這裡有頂級設施皇家威爾斯酒店例如餐廳, 停車處, WiFi, 電梯 .(有些可能需要額外收費)
正常入住和退房時間是皇家威爾斯酒店?
在皇家威爾斯酒店的標準入住時間從15:00 - 21:30開始最晚退房時間為前 11:00
皇家威爾斯酒店提供早餐嗎?
是的,皇家威爾斯酒店提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of 皇家威爾斯酒店?
皇家威爾斯酒店 is a 3.0-star hotel.
How many floors does 皇家威爾斯酒店 have?
皇家威爾斯酒店 has 4 floors.
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更多其他客人的評論皇家威爾斯酒店

9.0
卓越體驗
來自 1,002 則評論
清潔度

9.4

房間舒適度

8.8

地點

8.0

服務與設施

9.2

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旅行者評論 Royal Wells Hotel

每頁評論數
20
40
精選評論
Ying chi
icon-與伴侶同行
與伴侶同行
10.0
/10
32 幾週前評論

Hotels.com verified review

very good
John
icon-
8.0
/10
13 幾週前評論

Hotels.com verified review

Breakfast was freshly cooked to order
Darren
icon-與朋友同行
與朋友同行
10.0
/10
13 幾週前評論

Expedia Group verified review

Very nice, clean and comfortable room with full tea and coffee including a Nespresso machine. Staff were friendly and offered efficient service. Bar area had a good atmosphere and offered a full lunch menu. Great to have free car parking in front of the hotel.
Dana
icon-與伴侶同行
與伴侶同行
10.0
/10
13 幾週前評論

Expedia Group verified review

This is an absolutely wonderful place to stay! The staff was so welcoming and professional. The bar was cozy and the drinks were fabulous! We loved it!
Gary
icon-與朋友同行
與朋友同行
8.0
/10
14 幾週前評論

Expedia Group verified review

The room was a good size, the bed very comfortable the bathroom was good sized. The shower was over the bath with shower curtains, not great for older persons. There was a warning sign about the heated towel rail which was not heated.A request to the duty manager to turn it on, produced no result, nor a report back. The breakfasts were fine and we were happy to have dinner three nights. Car parking in front of the hotel was good. Staff, apart from the duty manager who did not perform or report, were friendly, most were young and seemed to be learning on the job.
閱讀更多
Janice
icon-與兒童同行
與兒童同行
2.0
/10
15 幾週前評論

Expedia Group verified review

While the hotel itself was good the experience with the staff was awful. We had 10 rooms and many, many issues over 3 days that could/should have been easily avoided. A lack of good CX skills, empathy and willingness to address simple things made for a very poor experience. I would not recommend this hotel unfortunately.
David
icon-與伴侶同行
與伴侶同行
10.0
/10
15 幾週前評論

Hotels.com verified review

We had a lovely clean room with a great view over the town. All the staff were very polite and helpful. Tea and Nespresso machine in the room all worked well. It is a good walk into town if a bit downhill on the way there and obviously up on the way back (hence the good view. Parking was ample if a bit tight on space, probably best not to arrive during peak bar hours. There was a small problem with our breakfast order but this was remedied when it came to light and the staff were very apologetic. Would deffinitly stay there again.
閱讀更多
Darrell
8.0
/10
16 幾週前評論

Expedia Group verified review

Decent hotel in a good location up the hill from the town which is fine for those who are mobile. Good car park at the front of the hotel. If you struggle to get around the stairs to the rooms may be a struggle. Good breakfast and good rooms.
Alessandra
6.0
/10
17 幾週前評論

Hotels.com verified review

I stayed at the Royal Tunbridge Wells Hotel for nearly two weeks, which gave me a very complete perspective of the experience. The room was spacious and comfortable, making it pleasant for a longer stay. However, the hotel was undergoing renovations during my visit, which unfortunately impacted the overall experience. There were days without hot water, days without water at all, and even days without heating — which was quite inconvenient. Regarding the restaurant, the food is good and the quality of the ingredients is noticeable. However, for stays longer than four or five days, the menu becomes quite repetitive, as it is relatively limited. The same applies to breakfast — while everything served is tasty and well-prepared, the lack of variety makes it feel monotonous over time. The biggest disappointment was the Sunday roast. Given how much it is promoted, I expected it to be a highlight, but it was quite the opposite. Not only did it not meet the restaurant’s usual weekday standard, but the service that day was also disorganized. The staff seemed inattentive, dishes were brought out without coordination, and we ended up eating cold food. Overall, it was a frustrating experience. In summary, the hotel has its strengths — especially the room comfort and food quality — but the renovation disruptions and inconsistencies in service significantly affected the stay.
閱讀更多
Hilary
icon-
10.0
/10
17 幾週前評論

Hotels.com verified review

Great location and easy walking into town. Lovely room and comfy bed. Had dinner and it was excellent and excellent value.
Alessandra
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
17 幾週前評論

Hotels.com verified review

Durante minha estadia, percebi uma diferença marcante no atendimento da equipe. Os funcionários homens foram mais atenciosos, prestativos e ágeis. Já as funcionárias demonstraram um atendimento mais ríspido, com impaciência e pouca disposição. As instalações são boas: quarto amplo, confortável e com boa roupa de cama. Porém, há uma falha importante: a cortina não bloqueia a luz, entra muita claridade pela manhã, prejudicando o descanso. O restaurante é bom, mas para estadias longas (fiquei 10 dias), o menu é repetitivo, com poucas opções, inclusive no café da manhã. Minha maior decepção foi o Sunday Roast: carne mal preparada, legumes sem sabor e falha no serviço — pedi purê extra, que foi esquecido e servido depois, sem sentido. O atendimento estava desorganizado, mesmo com o restaurante vazio. Além disso, o hotel estava em reforma, o que impactou muito: houve dias sem água quente, dias sem água e ocasiões em que o restaurante estava fechado sem aviso prévio. Para finalizar, na última noite não havia calefação. Pedi um cobertor extra e recebi uma manta inadequada, passando frio. No geral, boa estrutura, mas falhas importantes em conforto, organização e atendimento.
閱讀更多
Angela
icon-與伴侶同行
與伴侶同行
10.0
/10
18 幾週前評論

Hotels.com verified review

Room was clean and comfortable. Staff very friendly.
Beverly
icon-與伴侶同行
與伴侶同行
10.0
/10
19 幾週前評論

Hotels.com verified review

We had a lovely two night stay over Easter weekend. Parked easily, checked in a bit earlier. Lovely spotless room. Expected a bigger room for a superior room and would have loved a bath. However the shower was good with nice toiletries. Bed a bit too small and lumpy for me. Everything you could need in the room including hairdryer, iron, coffee machine etc. Friendly note left by housekeeping. Bar good for an afternoon drink. Breakfast WONDERFUL!! Loved the choices. Dinner also WONDERFUL. Pricey wine unfortunately. A short 10 minute walk into town with lots of bars, restaurants and shops. Would stay again.
閱讀更多
Richard
10.0
/10
19 幾週前評論

Hotels.com verified review

Lovely old period hotel.very comfortable room with a decent shower albeit over a bath. Bought breakfast one morning which was excellent. Parking for the car in front of the hotel and a 10 minute walk into town
Carmel
8.0
/10
19 幾週前評論

Hotels.com verified review

Room was very clean
Rose
icon-與伴侶同行
與伴侶同行
10.0
/10
19 幾週前評論

Hotels.com verified review

Great stay at a reasonable price for what was basically the honeymoon suite. The staff were polite and helpful and the amenities were great. The condition was excellent.
William
icon-與伴侶同行
與伴侶同行
8.0
/10
19 幾週前評論

Expedia Group verified review

.
Christopher
icon-
10.0
/10
20 幾週前評論

Hotels.com verified review

Brilliant place ! Great staff and an amazing breakfast.
Anthony
4.0
/10
20 幾週前評論

Hotels.com verified review

Hard bed,cold room,food terrible. it's a shame because it's a nice place Anthony was very understanding to the reasons i left after three days kind regards a.j.elliott
JAMES
icon-家庭
家庭
2.0
/10
20 幾週前評論

Expedia Group verified review

Well positioned out of centre.
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在肯特查看其他住宿
9.0
卓越體驗
來自 1,002 則評論
清潔度

9.4

房間舒適度

8.8

地點

8.0

服務與設施

9.2

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Royal Wells Hotel

每頁評論數
20
40
精選評論
Ying chi
icon-與伴侶同行
與伴侶同行
10.0
/10
32 幾週前評論

Hotels.com verified review

very good
John
icon-
8.0
/10
13 幾週前評論

Hotels.com verified review

Breakfast was freshly cooked to order
Darren
icon-與朋友同行
與朋友同行
10.0
/10
13 幾週前評論

Expedia Group verified review

Very nice, clean and comfortable room with full tea and coffee including a Nespresso machine. Staff were friendly and offered efficient service. Bar area had a good atmosphere and offered a full lunch menu. Great to have free car parking in front of the hotel.
Dana
icon-與伴侶同行
與伴侶同行
10.0
/10
13 幾週前評論

Expedia Group verified review

This is an absolutely wonderful place to stay! The staff was so welcoming and professional. The bar was cozy and the drinks were fabulous! We loved it!
Gary
icon-與朋友同行
與朋友同行
8.0
/10
14 幾週前評論

Expedia Group verified review

The room was a good size, the bed very comfortable the bathroom was good sized. The shower was over the bath with shower curtains, not great for older persons. There was a warning sign about the heated towel rail which was not heated.A request to the duty manager to turn it on, produced no result, nor a report back. The breakfasts were fine and we were happy to have dinner three nights. Car parking in front of the hotel was good. Staff, apart from the duty manager who did not perform or report, were friendly, most were young and seemed to be learning on the job.
閱讀更多
Janice
icon-與兒童同行
與兒童同行
2.0
/10
15 幾週前評論

Expedia Group verified review

While the hotel itself was good the experience with the staff was awful. We had 10 rooms and many, many issues over 3 days that could/should have been easily avoided. A lack of good CX skills, empathy and willingness to address simple things made for a very poor experience. I would not recommend this hotel unfortunately.
David
icon-與伴侶同行
與伴侶同行
10.0
/10
15 幾週前評論

Hotels.com verified review

We had a lovely clean room with a great view over the town. All the staff were very polite and helpful. Tea and Nespresso machine in the room all worked well. It is a good walk into town if a bit downhill on the way there and obviously up on the way back (hence the good view. Parking was ample if a bit tight on space, probably best not to arrive during peak bar hours. There was a small problem with our breakfast order but this was remedied when it came to light and the staff were very apologetic. Would deffinitly stay there again.
閱讀更多
Darrell
8.0
/10
16 幾週前評論

Expedia Group verified review

Decent hotel in a good location up the hill from the town which is fine for those who are mobile. Good car park at the front of the hotel. If you struggle to get around the stairs to the rooms may be a struggle. Good breakfast and good rooms.
Alessandra
6.0
/10
17 幾週前評論

Hotels.com verified review

I stayed at the Royal Tunbridge Wells Hotel for nearly two weeks, which gave me a very complete perspective of the experience. The room was spacious and comfortable, making it pleasant for a longer stay. However, the hotel was undergoing renovations during my visit, which unfortunately impacted the overall experience. There were days without hot water, days without water at all, and even days without heating — which was quite inconvenient. Regarding the restaurant, the food is good and the quality of the ingredients is noticeable. However, for stays longer than four or five days, the menu becomes quite repetitive, as it is relatively limited. The same applies to breakfast — while everything served is tasty and well-prepared, the lack of variety makes it feel monotonous over time. The biggest disappointment was the Sunday roast. Given how much it is promoted, I expected it to be a highlight, but it was quite the opposite. Not only did it not meet the restaurant’s usual weekday standard, but the service that day was also disorganized. The staff seemed inattentive, dishes were brought out without coordination, and we ended up eating cold food. Overall, it was a frustrating experience. In summary, the hotel has its strengths — especially the room comfort and food quality — but the renovation disruptions and inconsistencies in service significantly affected the stay.
閱讀更多
Hilary
icon-
10.0
/10
17 幾週前評論

Hotels.com verified review

Great location and easy walking into town. Lovely room and comfy bed. Had dinner and it was excellent and excellent value.
Alessandra
icon-與親友同行 家庭
與親友同行 家庭
6.0
/10
17 幾週前評論

Hotels.com verified review

Durante minha estadia, percebi uma diferença marcante no atendimento da equipe. Os funcionários homens foram mais atenciosos, prestativos e ágeis. Já as funcionárias demonstraram um atendimento mais ríspido, com impaciência e pouca disposição. As instalações são boas: quarto amplo, confortável e com boa roupa de cama. Porém, há uma falha importante: a cortina não bloqueia a luz, entra muita claridade pela manhã, prejudicando o descanso. O restaurante é bom, mas para estadias longas (fiquei 10 dias), o menu é repetitivo, com poucas opções, inclusive no café da manhã. Minha maior decepção foi o Sunday Roast: carne mal preparada, legumes sem sabor e falha no serviço — pedi purê extra, que foi esquecido e servido depois, sem sentido. O atendimento estava desorganizado, mesmo com o restaurante vazio. Além disso, o hotel estava em reforma, o que impactou muito: houve dias sem água quente, dias sem água e ocasiões em que o restaurante estava fechado sem aviso prévio. Para finalizar, na última noite não havia calefação. Pedi um cobertor extra e recebi uma manta inadequada, passando frio. No geral, boa estrutura, mas falhas importantes em conforto, organização e atendimento.
閱讀更多
Angela
icon-與伴侶同行
與伴侶同行
10.0
/10
18 幾週前評論

Hotels.com verified review

Room was clean and comfortable. Staff very friendly.
Beverly
icon-與伴侶同行
與伴侶同行
10.0
/10
19 幾週前評論

Hotels.com verified review

We had a lovely two night stay over Easter weekend. Parked easily, checked in a bit earlier. Lovely spotless room. Expected a bigger room for a superior room and would have loved a bath. However the shower was good with nice toiletries. Bed a bit too small and lumpy for me. Everything you could need in the room including hairdryer, iron, coffee machine etc. Friendly note left by housekeeping. Bar good for an afternoon drink. Breakfast WONDERFUL!! Loved the choices. Dinner also WONDERFUL. Pricey wine unfortunately. A short 10 minute walk into town with lots of bars, restaurants and shops. Would stay again.
閱讀更多
Richard
10.0
/10
19 幾週前評論

Hotels.com verified review

Lovely old period hotel.very comfortable room with a decent shower albeit over a bath. Bought breakfast one morning which was excellent. Parking for the car in front of the hotel and a 10 minute walk into town
Carmel
8.0
/10
19 幾週前評論

Hotels.com verified review

Room was very clean
Rose
icon-與伴侶同行
與伴侶同行
10.0
/10
19 幾週前評論

Hotels.com verified review

Great stay at a reasonable price for what was basically the honeymoon suite. The staff were polite and helpful and the amenities were great. The condition was excellent.
William
icon-與伴侶同行
與伴侶同行
8.0
/10
19 幾週前評論

Expedia Group verified review

.
Christopher
icon-
10.0
/10
20 幾週前評論

Hotels.com verified review

Brilliant place ! Great staff and an amazing breakfast.
Anthony
4.0
/10
20 幾週前評論

Hotels.com verified review

Hard bed,cold room,food terrible. it's a shame because it's a nice place Anthony was very understanding to the reasons i left after three days kind regards a.j.elliott
JAMES
icon-家庭
家庭
2.0
/10
20 幾週前評論

Expedia Group verified review

Well positioned out of centre.
每頁評論數
20
40