Univers 飯店

Muy buen desayuno, personal atento. Excelente ubicscion.

Great hotel in the beautiful town of Arras. Staff were very helpful.

4 etoiles mais pas de climatisation et chambres tres petites. Pas de frigo dans la chambre pour mettre de l eau au frais. Bref pas l ete et encore moins lors des canicules. Je ne connais pas les criteres pour les etoiles mais ils sont a revoir.

Nice hotel, centrally located in Arras. The staff were friendly and helpful. The breakfast and dinner were very good. I would recommend it for anyone visiting Arras.

Room was clean and comfortable. Convenient parking on site.

L'hôtel est noté avec climatisation. Malheureusement il n'y en pas. Juste des ventilateurs. Sinon le reste rien a redire

Suite junior avec vue directe sur une toiture obstruant le paysage. Une espace réceptif attenant qui a généré une nuisance sonore au delà de minuit nécessitant des bouchons oreilles. Un ventilateur utile en l absence de climatisation. Conclusion mitigée.

Chambre correct seul inconvénient pas de climatisation ds les chambres

Chambre propre et calme Personnel serviable Wifi un peu faible Manque un peu de choix au petit déjeuner Pas de clim

Secure parking

Parking a bit tight due to another patron not utilizing space properly. Staff super friendly and helpful. Rooms clean. Great location.

Bon séjour dans cet hôtel. On regrette juste qu’il n’y ai pas de Clim ni de frigo dans les chambres.

Beau batiment, cette abbaye reconvertie est très bien placée dans l'hyper centre d'Arras. La cour permet le stationnement d'une quinzaine de voitures pour le (petit) prix de 10€ par nuit. L'hotel aura bientot besoin d'une rénovation, mais la literie est excellente et on y passe de bonnes nuits.

The hotel is old and due for a renovation. The carpets are dirty/worn out. A/C units in the bedrooms would be welcome in the hot summer months. Only one product (shampoo/body wash combo) was offered in the bathroom. Conditioner & body lotion is always appreciated. Breakfast was a good buffet. The onsite restaurant was closed but there are plenty of good choices a short walk away on the Place Des Heroes.

Great location. Room a bit tired, ceiling had water damage. Parking great

Great location in central Arras. Our room was on the 2nd floor but we could only take the lift to the first floor and then had to walk up a flight of stairs. The room was very comfortable however we were surprised that we had to request for the room to be cleaned on a day to day basis, so if we didn’t ask the bin was not emptied and coffee and tea were not replenished. This is not the level of service that we would expect from a hotel claiming to be 4star. We had pre booked parking which was fine for the first 3 nights but on the fourth night all spaces were filled. Luckily they were able to squeeze us on to a paved area. Breakfast was adequate but a limited choice.

We had a great stay! The hotel staff were helpful and very accomodating. Our room was lovely and very clean. We had breakfast there 3 mornings and it was very good. We travelled by train and it was an easy walk from the train station. We would certainly stay here again.

Notre séjour s'est bien passé. Le personnel était très accueillant. La chambre était correcte. seule la salle de bain mériterait d'être refaite.

A truly lovely hotel although looking a little worn. The staff are fantastic and very helpful.

Great city centre venue friendly and efficient checkout with secure parking offered for our 2 motorcycles