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Ionian Emerald Resort
酒店
8.2
/10
非常好
26个评论
客人对住宿的评价
Theoni
10.0
/ 10
Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10..
Will be back
查看翻譯
stephen
10.0
/ 10
We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
查看翻譯
Aggelos
10.0
/ 10
Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
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在該地區
查看地圖
Karavomylos, Dimos Kefalonia, Nomós Kefallinías, Ionian Islands, Greece, 28080
主要設施
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游泳池
餐厅
24 小时前台
WiFi
电梯
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Ionian Emerald Resort的可用房型
選擇所需內容，加快搜尋速度
價格顯示
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Ionian Emerald Resort周圍有什麼
Karavomylos, Dimos Kefalonia, Nomós Kefallinías, Ionian Islands, Greece, 28080
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了解更多關於Ionian Emerald Resort
Location
Staying at Ionian Emerald Resort is a good choice when you are visiting Dimos Kefalonia.
About Ionian Emerald Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Ionian Emerald Resort exclusively for you.
Ionian Emerald Resort is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Ionian Emerald Resort.
Ionian Emerald Resort所有設施
其他
要做的事情
- 沙灘傘
- 熱水浴缸
- 土耳其浴
- 健康俱樂部
- 花園
- 溫泉
- 海灘毛巾
- 附近的私人海灘
- 室外游泳池
- 三溫暖
- 蒸氣室
- 泳池涼亭
- 海灘日光躺椅
- 泳池日光躺椅
飯店服務
- 旅遊服務
- 多語言服務人員
- 洗衣服務
- 快速入住
- 行李寄存
- 快速退房
- 行李員
- 24 小時前台接待
- 服務台
公共設施
- 其他
- 咖啡廳
- 電梯
- 餐廳
- 無菸區
- 保險箱
食物和飲料
- 酒吧
- 池畔酒吧
- 早餐
- 小吃店
一般的
- 宴會
- 停車處
- 陽台
適合家庭的設施
- 兒童泳池
連接性
- 免費 WiFi
接駁車服務
- 機場接送（收費）
客房內設施
- 電視
商務設施
- 電腦工作站
附近設施
- 美髮沙龍
體育和娛樂
- 健身中心
Ionian Emerald Resort住宿政策及一般資訊
重要提示
- Airport shuttle fee: EUR 60 per vehicle (one-way)
- Airport shuttle fee per child: EUR 60 (one-way), (from 3 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The property is closed between October 1 and May 10.
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
從 15:00
退房
前 11:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 游泳池, 餐厅, 24 小时前台, WiFi, 电梯 |
入住/退房時間 | 从 15:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
Ionian Emerald Resort的可用房間 | 46 |
在Ionian Emerald Resort的樓層數 | 2 |
另一設施在Ionian Emerald Resort | 沙灘傘, 熱水浴缸, 土耳其浴, 健康俱樂部, 花園 |
Ionian Emerald Resort常見問題
在Ionian Emerald Resort有哪些可用設施？
這裡有頂級設施Ionian Emerald Resort例如游泳池, 餐厅, 24 小时前台, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是Ionian Emerald Resort？
在Ionian Emerald Resort的標準入住時間從從 15:00開始最晚退房時間為前 11:00
Ionian Emerald Resort提供早餐嗎？
是的，Ionian Emerald Resort提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Ionian Emerald Resort?
Ionian Emerald Resort is a 5.0-star hotel.
How many floors does Ionian Emerald Resort have?
Ionian Emerald Resort has 2 floors.
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更多其他客人的評論Ionian Emerald Resort
整體評分與評論 Ionian Emerald Resort
其他来源 (26)
8.2
非常好
來自 26 則評論
清洁度
8.4
客房舒适度
7.8
服务和设施
8.0
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Ionian Emerald Resort
每頁評論數
20
40
热门评论
Theoni
休闲 家庭
10.0
/10
121 幾週前評論
Expedia Group verified review
Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10..
Will be back
Christos
休闲 家庭
6.0
/10
122 幾週前評論
Expedia Group verified review
Maintenance is a problem. Bathtub was leaking and AC went out once. Badly overpriced for what it is and the 5 star status it boasts.
Philip
休闲 家庭
10.0
/10
165 幾週前評論
Expedia Group verified review
Very friendly staff with excellent facilities
Andrew
休闲 家庭
8.0
/10
169 幾週前評論
Expedia Group verified review
Breakfast availability limited. Beach by the property mediocre. Service for a 5 star hotel not as good
Thomas
休闲 好友同行
6.0
/10
221 幾週前評論
Expedia Group verified review
The shower was TERRIBLE, the head wouldn't stay on the holder and place was pretty dirty.V comfortable bed and beautiful pool facility and location.
stephen
10.0
/10
223 幾週前評論
Expedia Group verified review
We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
Aggelos
休闲 亲子同住
10.0
/10
326 幾週前評論
Expedia Group verified review
Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
Verified traveler
2.0
/10
397 幾週前評論
Expedia Group verified review
We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview.
Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online.
I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
閱讀更多
Verified traveler
10.0
/10
426 幾週前評論
Expedia Group verified review
Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
ggg
6.0
/10
427 幾週前評論
Expedia Group verified review
The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there.
Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up.
Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good.
The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
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Verified traveler
10.0
/10
429 幾週前評論
Hotels.com verified review
Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
Dawn
4.0
/10
429 幾週前評論
Hotels.com verified review
Felt the receptionist wasn't that interested when we arrived.
People around the pool moved my sun lounger to the side to the edge even though we were still using it
Finally we were given a power shower which flooded the whole bathroom and into the bedroom. We had to call 3 times for the maintenance/cleaner to come...when they did the maintenance guy wasnt that bothered and just said ' tomorrow'. Very useful when 3 people need a shower! There were also holes in the ceiling of the room. This is so not a 5* hotel! Again the receptionist when we left could hardly manage a smile! I wouldnt bother with this hotel!!
閱讀更多
Chantal
10.0
/10
431 幾週前評論
Hotels.com verified review
Wonderful hotel, well-appointed, great facilities, friendly staff, beautiful view. If you just want to stay and relax at a beautiful hotel, this is definitely the place for you (we should have realized that was not quite our style as we like to go out and see things). The hotel has a great pool area and is literally right off the beach (which is great for a quick swim or lounging, not so much for snorkeling). The hotel is a close walk to the town of Sami for more restaurants and night life, as the town it's in (Karavomylos doesn't have much there - though a great bakery!!). The hotel food was okay, certainly nothing to rave about, but good enough for small snacks during the day (do go to smaller towns if you are looking for authentic Greek food!). The spa was lovely as well, though quite disorganized (e.g. they forgot one of my services, and scheduled me for the wrong time, but I let it slide because we're on holiday so why make a fuss about it); the speakers in my treatment room also kept cutting out and buzzing, which didn't make for the most relaxing experience! For the cost, it would have been nicer to get a real double bed over two twins pushed together! Also, beware of other guests who smoke! Our room and balcony was close to the main restaurant/bar so the smell from nearby smokers often wafted into our room.
閱讀更多
Verified traveler
8.0
/10
433 幾週前評論
Expedia Group verified review
Hotel confortevole, personale molto cortese. Camere con vasca jacuzzi e balcone o cortile, quest'ultimo molto ampio con divano e poltrone da esterno. Colazione internazionale e cene ottime alla carta!
PIERLUCA
8.0
/10
479 幾週前評論
Hotels.com verified review
Borno hotel ma eccessivamente costoso rispetto a quanto offerto soprattutto tenendo in considerazione gli standard greci
john
8.0
/10
482 幾週前評論
Expedia Group verified review
I had a great check in experience the receptionist was extremely helpful.She printed off the ferry schedule for me no problem.The pool staff were very helpfull as well and provided towels right away.The pool water was clean and the perfect temperature.All in all it was a very enjoyable experience and will definitely stay there again!
閱讀更多
Verified traveler
8.0
/10
533 幾週前評論
Expedia Group verified review
Unica nota negativa e'stata il letto che non corrispondeva affatto alla scelta fatta e confermata dall hotel di un letto queen size in camera superior.abbiamo invece trovato due letti gemelli e nulla e' stato fatto dalla direzione per venirci incontro(almeno con un matrimoniale),nonostante le nostre rimostranze!molto sgradevole!
閱讀更多
Verified traveler
10.0
/10
533 幾週前評論
Expedia Group verified review
Hotel was excellent. Staff could not do enough for us. Cleanliness was above and beyond. Clean towels and bed linen every day.we had bed and breakfast and the breakfast was ample.
Pool staff extremely helpful and polite. Sami had plenty of eateries.and there was a lovely taverna in the centre of the village as was an excellent bakery .
閱讀更多
Verified traveler
8.0
/10
533 幾週前評論
Expedia Group verified review
Very nice hotel, lovely pool area and a short walk from the main town centre. Pool shower facilities need improving as no light in shower and shower head didn't fit on attachment. Would stay here again as clean and tidy and staff very helpful and pleasant.
Wifey and Mum
6.0
/10
537 幾週前評論
Expedia Group verified review
During our trip around the South of Greece, I called and broughy our reservation forward. I was told this was not a problem.
On arrival I was told there was no record of my 2 calls but was still give a room - with 2 single beds pushed together.
After explaining that my husband and I did not want separate beds, and I had booked a Queen bed, they agreed to move us on the following day - without any compensation despite a mildly heated discussion.
During our stay the guy at the front desk was just unpleasant, rude, stiff and not welcoming in general
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每頁評論數
20
40
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整體評分與評論 Ionian Emerald Resort
其他来源 (26)
8.2
非常好
來自 26 則評論
清洁度
8.4
客房舒适度
7.8
服务和设施
8.0
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Ionian Emerald Resort
每頁評論數
20
40
热门评论
Theoni
休闲 家庭
10.0
/10
121 幾週前評論
Expedia Group verified review
Ththe dinner was lovely .. the view from our balcony , breakfast areas a d dinner area was spectacular. The pool was outstanding, heaps of very comfortable lounge chairs.. close walki g to sami town .. and all the staff were super helpful and lovely.. highly recommended this place 10 out of 10..
Will be back
Christos
休闲 家庭
6.0
/10
122 幾週前評論
Expedia Group verified review
Maintenance is a problem. Bathtub was leaking and AC went out once. Badly overpriced for what it is and the 5 star status it boasts.
Philip
休闲 家庭
10.0
/10
165 幾週前評論
Expedia Group verified review
Very friendly staff with excellent facilities
Andrew
休闲 家庭
8.0
/10
169 幾週前評論
Expedia Group verified review
Breakfast availability limited. Beach by the property mediocre. Service for a 5 star hotel not as good
Thomas
休闲 好友同行
6.0
/10
221 幾週前評論
Expedia Group verified review
The shower was TERRIBLE, the head wouldn't stay on the holder and place was pretty dirty.V comfortable bed and beautiful pool facility and location.
stephen
10.0
/10
223 幾週前評論
Expedia Group verified review
We loved everything about our stay the facilities, the food the service were all great. Cant wait to go back
Aggelos
休闲 亲子同住
10.0
/10
326 幾週前評論
Expedia Group verified review
Excellent choice. Phenomenal staff, excellent spa, great pool and pool bar with ample food choices.
Verified traveler
2.0
/10
397 幾週前評論
Expedia Group verified review
We had booked 4 nights in September in a superior room with seaview but were shown to a basement room with no seaview. (Moreover it wasn’t properly cleaned: coffee stains, crumbs, information folder covered in mould.) We promptly queried this to be told no seaview room was available at the time. No one had explained this at check in. No attempt was made to remedy or compensate for this situation. No one apologised. Very poor attitude and service for what is allegedly a 5* hotel. We spent very little time at the hotel due to the unacceptable situation; might as well have stayed somewhere much cheaper without seaview.
Attempts to contact Expedia during and after our stay resulted in an emailed acknowledgement and eventually an email saying they had been unable to get through to the hotel. Therefore we emailed the hotel directly but received no reply. Advised by the European Customer Centre (ECC) we sent a registered letter directly to the hotel. This was tracked as received by the hotel on 30 November but there was no response from them. In January the case was passed to the Greek ECC but still no reply from the hotel. We delayed submitting a review to give the hotel chance to address our complaint but after 6 months with nothing at all from them we now giving our feedback online.
I also agree with other reviews querying the validity of the 5star rating of the hotel eg the breakfast buffet was pretty underwhelming and we often had to wait for tables to be cleared and relaid.
閱讀更多
Verified traveler
10.0
/10
426 幾週前評論
Expedia Group verified review
Ideally situated overlooking the sea th e facilities are of a high standard and the service was excellent. The standard of dinner was disappointing but the prices were reasonable
ggg
6.0
/10
427 幾週前評論
Expedia Group verified review
The hotel was in a quiet location along from the centre of Sami, about a 10-15 minute walk along the beach to restuarants. It was very close to Melissani Cave and you could easily walk there.
Room was comfortable, but we were on a below ground level room despite booking a sea view room so be careful when booking and ask for a room high up.
Staff were friendly. We were half board and so ate dinner at the hotel which was 4 courses and - in true Greek style - huge portions. Food was all delicious and served on the terrace overlooking the bay. Breakfast was good.
The pool was very nice with lots of sun loungers and pool towels available. The gym was very small with only a few machines.
閱讀更多
Verified traveler
10.0
/10
429 幾週前評論
Hotels.com verified review
Beautiful view of mountains and ocean. Great location, walking distance to Melissina Caves, 20min walk to the Sami & 5km drive from drogarti caves. Not far from myrtos beach. Fantastic food & lovely pool staff
Dawn
4.0
/10
429 幾週前評論
Hotels.com verified review
Felt the receptionist wasn't that interested when we arrived.
People around the pool moved my sun lounger to the side to the edge even though we were still using it
Finally we were given a power shower which flooded the whole bathroom and into the bedroom. We had to call 3 times for the maintenance/cleaner to come...when they did the maintenance guy wasnt that bothered and just said ' tomorrow'. Very useful when 3 people need a shower! There were also holes in the ceiling of the room. This is so not a 5* hotel! Again the receptionist when we left could hardly manage a smile! I wouldnt bother with this hotel!!
閱讀更多
Chantal
10.0
/10
431 幾週前評論
Hotels.com verified review
Wonderful hotel, well-appointed, great facilities, friendly staff, beautiful view. If you just want to stay and relax at a beautiful hotel, this is definitely the place for you (we should have realized that was not quite our style as we like to go out and see things). The hotel has a great pool area and is literally right off the beach (which is great for a quick swim or lounging, not so much for snorkeling). The hotel is a close walk to the town of Sami for more restaurants and night life, as the town it's in (Karavomylos doesn't have much there - though a great bakery!!). The hotel food was okay, certainly nothing to rave about, but good enough for small snacks during the day (do go to smaller towns if you are looking for authentic Greek food!). The spa was lovely as well, though quite disorganized (e.g. they forgot one of my services, and scheduled me for the wrong time, but I let it slide because we're on holiday so why make a fuss about it); the speakers in my treatment room also kept cutting out and buzzing, which didn't make for the most relaxing experience! For the cost, it would have been nicer to get a real double bed over two twins pushed together! Also, beware of other guests who smoke! Our room and balcony was close to the main restaurant/bar so the smell from nearby smokers often wafted into our room.
閱讀更多
Verified traveler
8.0
/10
433 幾週前評論
Expedia Group verified review
Hotel confortevole, personale molto cortese. Camere con vasca jacuzzi e balcone o cortile, quest'ultimo molto ampio con divano e poltrone da esterno. Colazione internazionale e cene ottime alla carta!
PIERLUCA
8.0
/10
479 幾週前評論
Hotels.com verified review
Borno hotel ma eccessivamente costoso rispetto a quanto offerto soprattutto tenendo in considerazione gli standard greci
john
8.0
/10
482 幾週前評論
Expedia Group verified review
I had a great check in experience the receptionist was extremely helpful.She printed off the ferry schedule for me no problem.The pool staff were very helpfull as well and provided towels right away.The pool water was clean and the perfect temperature.All in all it was a very enjoyable experience and will definitely stay there again!
閱讀更多
Verified traveler
8.0
/10
533 幾週前評論
Expedia Group verified review
Unica nota negativa e'stata il letto che non corrispondeva affatto alla scelta fatta e confermata dall hotel di un letto queen size in camera superior.abbiamo invece trovato due letti gemelli e nulla e' stato fatto dalla direzione per venirci incontro(almeno con un matrimoniale),nonostante le nostre rimostranze!molto sgradevole!
閱讀更多
Verified traveler
10.0
/10
533 幾週前評論
Expedia Group verified review
Hotel was excellent. Staff could not do enough for us. Cleanliness was above and beyond. Clean towels and bed linen every day.we had bed and breakfast and the breakfast was ample.
Pool staff extremely helpful and polite. Sami had plenty of eateries.and there was a lovely taverna in the centre of the village as was an excellent bakery .
閱讀更多
Verified traveler
8.0
/10
533 幾週前評論
Expedia Group verified review
Very nice hotel, lovely pool area and a short walk from the main town centre. Pool shower facilities need improving as no light in shower and shower head didn't fit on attachment. Would stay here again as clean and tidy and staff very helpful and pleasant.
Wifey and Mum
6.0
/10
537 幾週前評論
Expedia Group verified review
During our trip around the South of Greece, I called and broughy our reservation forward. I was told this was not a problem.
On arrival I was told there was no record of my 2 calls but was still give a room - with 2 single beds pushed together.
After explaining that my husband and I did not want separate beds, and I had booked a Queen bed, they agreed to move us on the following day - without any compensation despite a mildly heated discussion.
During our stay the guy at the front desk was just unpleasant, rude, stiff and not welcoming in general
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