Somerset Berlian Jakarta

Apartments
Preferred Partner Plus
8.5
/10
Very Good
2,549 reviews

What Guests Say About Their Stay

Room Space (43)
Staff Friendliness (42)
Family Friendly (38)
Bedroom (38)
Sofia R.
9.7
/ 10
Selama kami menginap di Somerset, sangat menyenangkan. Ruangan luas, bersih, dan perlengkapan lengkap. Kolam renang dan play ground anak juga luas, pegawai juga ramah. Jika ada waktu kami akan datang kembali.
r***n
10.0
/ 10
Very good experiences to stay at Somerset Berlian. My room was upgraded to 3 bedrooms from what I booked for 2 bedrooms. Clean, quiet, friendly staff. Thank you so much.
Yanie S.
9.7
/ 10
Kamarnya benar-benar besar, peralatannya lengkap semua, AC-nya dingin, resepsionis-nya Mbak Chyntia dan Mbak Avita sangat ramah dan memberikan pelayanan yang baik. Pasti balik lagi ke sini. Terima kasih Somerset Berlian
cicilia h.
9.7
/ 10
Clean, big huge space. It has refrigerator, oven, microwave, toaster, hot water pot. There is laundry machine too next to the door inside the kitchen. Very complete and worth the price. Staff also helpful and friendy, fast respon. Recommended for your holiday needs. Near PIM and gandaria city mall, only 7 minute drive, not far fron gajahmada food street, bakmi lungkee, nasi ulam premium 20k, ronde and bakmi shiang hie. Go to PIK pantjoran only 40 minute drive. Nice swimming pool but in the afternoon is better than morning swim cause kind of windy in the morning and evening, my kids shaking: D
Rizki M.
9.7
/ 10
Finally staycation after 1+ year due to pandemic. Stayed for a night in 3 bedroom apartment. Good covid protocols. You need to make a call to use pool and the staff will inform the time slot. Spacious unit, clean, cheap, and everything runs smooth. Will definitely back and I highly recommend this hotel..
In the Area
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Jalan Permata Berlian V, Kebayoran Lama, Permata Hijau, Jakarta, Indonesia, 12210

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Somerset Berlian Jakarta is a luxurious serviced apartment complex located in the prestigious Permata Hijau district. It offers spacious and well-appointed apartments, perfect for both short-term and long-term stays. Somerset Berlian Jakarta is conveniently situated near major business districts, shopping malls, and entertainment venues, including the iconic Gelora Bung Karno (GBK) Sports Complex and the Jakarta Convention Center (JCC).
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Somerset Berlian Jakarta Address: Map & Location

Jalan Permata Berlian V, Kebayoran Lama, Permata Hijau, Jakarta, Indonesia, 12210
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Lobby Somerset Berlian Jakarta
Lobby 2 Somerset Berlian Jakarta

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Home Highlights

A modern apartment in Kebayoran Lama, our accommodation can fit up to 4 people.

Perfect choice for staycation with family or group of friends.

Location and Nearby Attractions

The nearest shopping center, Belleza Shopping Arcade and ITC Permata Hijau reachable within a 10-minute drive.

You can also head to Plaza Senayan (3.9 km) where it has many of luxury shops and local to western restaurants and cafes.

Home Features

We provide a complete amenities to make your stay feel like home.

Fitted with AC, television, separate dining area, free wi-fi and kitchen features a microwave and refrigerator.

Washing machine and ironing facility are also available in this property.

Bathtub, shower, hairdryer and bathrobes are provided in the bathroom.

Trivia

Feel free to enjoy our entertainment facilities on-site, such as swimming pool, sauna, fitness center and children club.

All facilities in Somerset Berlian Jakarta

Swimming Pool Somerset Berlian Jakarta
Swimming Pool
Entertainment Facility Somerset Berlian Jakarta
Entertainment Facility
Fitness Center Somerset Berlian Jakarta
Fitness Center
Common Space Somerset Berlian Jakarta
Common Space
Lobby Somerset Berlian Jakarta
Lobby

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Continental breakfast

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • PRINTER

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Sport courts

Transportation

  • Limited parking

Nearby Facilities

  • Grocery

Kids and Pets

  • Highchairs

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Somerset Berlian Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Somerset Berlian Jakarta
104
Number of floors in Somerset Berlian Jakarta
23
Another facilities in Somerset Berlian Jakarta
Bathtub, Cable TV, Desk, DVD player, Hairdryer

Frequently asked question in Somerset Berlian Jakarta

What are available facilities at Somerset Berlian Jakarta?
There are top facilites at Somerset Berlian Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Somerset Berlian Jakarta?
Check-in time at Somerset Berlian Jakarta is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Somerset Berlian Jakarta provide breakfast?
Yes, Somerset Berlian Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Somerset Berlian Jakarta?
Somerset Berlian Jakarta is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Somerset Berlian Jakarta have?
Somerset Berlian Jakarta has 23 floors.
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More Reviews from Other Guests in Somerset Berlian Jakarta

Overall Ratings & Reviews Somerset Berlian Jakarta

Traveloka (2,371)
Other sources (178)
8.6
Very Good
From 2,371 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.1

Location

8.6

Service and Facilites

8.6

People often mention about Somerset Berlian Jakarta
All
Room Space (28)
Staff Friendliness (27)
Bedroom (27)
Bathroom (25)
Family Friendly (24)
Ambiance (24)
Hotel Area (22)
Distance to City Center (21)
Check-in/out Time (19)
Wifi (17)
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Most Recent
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Traveler Reviews Somerset Berlian Jakarta

Number of reviews per page
20
40
Customer reviews
H***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is great, it really helps us do business and be with our family.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted that you enjoyed your stay with us and appreciate your comments and suggestions. Positive feedback from our guests motivates us to continue to strive for excellent service. Thank you once again for your valuable support. We look forward to welcoming you back to our service residence. Best regards, Setyono
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Best for a whole big family staycation in 3 bedrooms!
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
Bebie Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Yesterday I took the 17th floor, executive 2 bedroom room, the room is very spacious, the kitchen is also spacious, clean too, the staff is friendly, can wash clothes and there is a dryer that is quite dry so I don't have to bring dirty clothes, then if I can't use the washing machine, someone will send me to teach me... I like the swimming pool the most at night, the view is really good, hanging out there is nice, there is a gym near the swimming pool, so after the gym you can go straight to swimming at night, you have to wear a swimsuit for swimming... there is a bathtub in the main room but there is no ball for the foam.. for the small night light in the room and the lamp on the dressing table are dead, the room window is not big enough so I can't see the city light view when lying on the bed... the TV can't use Netflix, please replace it with an Android TV... and the furniture if replaced with a taco layer, it might be more modern... and if possible, a Magicom... otherwise, I was very satisfied with my staycation here.. yesterday we were 4 people...
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+5
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Mrs. Bebie, Thank you for taking the time to write us a review. We are delighted to know that you enjoyed your stay with us and have noted your observations and suggestions. Receiving positive feedback from our guests certainly motivates us to further enhance our commitment to providing excellent service. Once again, thank you for your valuable support. We all look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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H***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Nice surroundings that correlate with the satisfaction of my staycation.
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
k***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Comfort place for family. and we could understood that all stuffs there should be in renewal (TV, Stove, washing machine etc). But overall is good (staff are friendly and fast response)
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
Larasati
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very fun, super spacious, all the best 😊
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Accommodation's Reply
25 Jun 2025
Dear Ms. Larasati, Thank you for taking the time to write us a review. We are very pleased to know that you enjoyed your stay with us and we have noted your observations and suggestions. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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N***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
The room is very comfortable, clean, fragrant, the wifi is smooth, cold.. highly recommended for a staycation with family..
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3 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Y***n
icon-origin-TRAVELOKA
8.1
/10
Reviewed 26 week(s) ago
It's a bit smelly, maybe because of the AC or the toilet.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you for taking the time to write us a review. Getting high ratings from guests certainly motivates us to further improve our commitment in providing good service. We have noted the feedback for the smell in the room and we will forward it to the relevant department to follow up. Once again, thank you for your valuable support. From all of us, we hope to welcome you again to one of our serviced residences. Best regards. Setyono
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Selyna D. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
2nd time staying here and always satisfied with everything,, 😍🥰
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+4
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Ms. Selyna, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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LUSIA W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The best hotel, I will come again when I'm visit Jakarta
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Accommodation's Reply
19 May 2025
Dear Valued Guest, thank you for your time to share your positive feedback with us. we are glad to receive such positive feedback as yours that you were enjoyed your stay with us. receiving positive feedback from our guests like yourself inspire us to continually improve our service delivery. once again, thank you for staying with us and looking forward to welcoming you again in the near future. Yours sincerely, Setyono
E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Location is lacking because of narrow road. Comfortable hotel for family. Thank you Somerset.
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Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Desi D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
spacious and clean room..friendly and efficient staff
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mrs. Desi, Thank you for taking the time to write us a review. We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Iin H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 42 week(s) ago
Room was spacious , kitchen amenities were good, check in check out were smooth . A huge mall was located nearby. My only problem was the parking, which located across the street from where we stayed . Everything else was OK.
4 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
Yulia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 44 week(s) ago
There was a smell of cigarettes from the exhaust fan in the main bathroom. The rooms are supposed to be non-smoking. So it was a bit stuffy.
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mrs. Yulia, Thank you for taking the time to write us a review, While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. Once again, thank you for your valuable support. From all of us looking forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Sofiana H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
very impressive staycation here, unfortunately we only stayed for one night because it was a weekday and school day. and did not take the breakfast package. the unit is very suitable for family gatherings. all the staff are friendly and responsive. the atmosphere is very comfortable and quiet, we stayed at 606 on the 6th floor. the room is spacious, the room is also very spacious, the cleanliness is very good, only when checking in the main bathroom smells a bit, immediately rushed to inform the management and did not wait long for the staff to come and the set is finished. all kitchen equipment is okay and clean, oh yes for the rice cooker you must request it first to the receptionist, because the units are limited. for the AC all work well, the exhaust is also safe, there is hot water. the swimming pool is large and clean, you can swim at night too, but towels are not provided, so bring them from the room. and it is advisable to wear a swimsuit, especially for women. the fitness center also has quite complete equipment, and there is a mini market in the basement. security is also maintained, because every guest who wants to visit the room is asked for our permission first before it can be accessed. for parking the area is quite far from the lobby, it's also quite good if it rains. suggestions: 1. The electric stove for button no. 4 makes the power decrease, please check again 2. Please also provide a bowl for serving instant noodles because the available size is small 3. Please provide more sandals, because yesterday there were only 2 pairs available. 4. If possible, provide towels at the swimming pool 5. Please update the maps, because the points are not appropriate 6. Swimwear regulations should be considered, because not everyone who enters the pool wants to swim, but only to keep the little one on the edge of the pool. So far the staycation here is fun, next time I want to try the new unit, the suite type..thanks somerset, THX TRAVELOKA..
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+5
1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Ms. Sofiana H, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Adilah P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 45 week(s) ago
Very good facilities and never change comfort, cleanliness thank you Somerset
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1 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Mr./Mrs. Adilah, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards Setyono.
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kiki r. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Everything is perfect. Affordable price for 2 rooms, perfect for family vacation.
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Agung W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 45 week(s) ago
The AC is only cold in the main room, rooms 2 and 3 are not cold.
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4 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Mr. Agung, Thank you for your review and we regret that your stay with us did not meet your expectations. While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. I have noted your observations and suggestions for improvements to the air conditioning facility. We will certainly take them into consideration as we review with our respective team members. We ask for your patience and understanding as these improvements may take time to implement. We take our guest experience seriously, and we will continue our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again. Best regards. Setyono
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C***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
Could've been perfect if they had some events, especially at New Year's Eve. Overall, I'm satisfied.
2 people find it helpful
Accommodation's Reply
06 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
D***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Chosen because it was close to the event location for the girls' base camp. It turned out they were satisfied because of the large room and easy access.
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Somerset Berlian Jakarta

Traveloka (2,371)
Other sources (178)
8.6
Very Good
From 2,371 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.8

Meal

8.1

Location

8.6

Service and Facilites

8.6

People often mention about Somerset Berlian Jakarta
All
Room Space (28)
Staff Friendliness (27)
Bedroom (27)
Bathroom (25)
Family Friendly (24)
Ambiance (24)
Hotel Area (22)
Distance to City Center (21)
Check-in/out Time (19)
Wifi (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Somerset Berlian Jakarta

Number of reviews per page
20
40
Customer reviews
H***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is great, it really helps us do business and be with our family.
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Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted that you enjoyed your stay with us and appreciate your comments and suggestions. Positive feedback from our guests motivates us to continue to strive for excellent service. Thank you once again for your valuable support. We look forward to welcoming you back to our service residence. Best regards, Setyono
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See original
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Best for a whole big family staycation in 3 bedrooms!
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
Bebie Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Yesterday I took the 17th floor, executive 2 bedroom room, the room is very spacious, the kitchen is also spacious, clean too, the staff is friendly, can wash clothes and there is a dryer that is quite dry so I don't have to bring dirty clothes, then if I can't use the washing machine, someone will send me to teach me... I like the swimming pool the most at night, the view is really good, hanging out there is nice, there is a gym near the swimming pool, so after the gym you can go straight to swimming at night, you have to wear a swimsuit for swimming... there is a bathtub in the main room but there is no ball for the foam.. for the small night light in the room and the lamp on the dressing table are dead, the room window is not big enough so I can't see the city light view when lying on the bed... the TV can't use Netflix, please replace it with an Android TV... and the furniture if replaced with a taco layer, it might be more modern... and if possible, a Magicom... otherwise, I was very satisfied with my staycation here.. yesterday we were 4 people...
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+5
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Mrs. Bebie, Thank you for taking the time to write us a review. We are delighted to know that you enjoyed your stay with us and have noted your observations and suggestions. Receiving positive feedback from our guests certainly motivates us to further enhance our commitment to providing excellent service. Once again, thank you for your valuable support. We all look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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H***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Nice surroundings that correlate with the satisfaction of my staycation.
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
k***g
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Comfort place for family. and we could understood that all stuffs there should be in renewal (TV, Stove, washing machine etc). But overall is good (staff are friendly and fast response)
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
Larasati
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very fun, super spacious, all the best 😊
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Accommodation's Reply
25 Jun 2025
Dear Ms. Larasati, Thank you for taking the time to write us a review. We are very pleased to know that you enjoyed your stay with us and we have noted your observations and suggestions. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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N***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
The room is very comfortable, clean, fragrant, the wifi is smooth, cold.. highly recommended for a staycation with family..
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3 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Y***n
icon-origin-TRAVELOKA
8.1
/10
Reviewed 26 week(s) ago
It's a bit smelly, maybe because of the AC or the toilet.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you for taking the time to write us a review. Getting high ratings from guests certainly motivates us to further improve our commitment in providing good service. We have noted the feedback for the smell in the room and we will forward it to the relevant department to follow up. Once again, thank you for your valuable support. From all of us, we hope to welcome you again to one of our serviced residences. Best regards. Setyono
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Selyna D. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
2nd time staying here and always satisfied with everything,, 😍🥰
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+4
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Ms. Selyna, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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LUSIA W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The best hotel, I will come again when I'm visit Jakarta
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Accommodation's Reply
19 May 2025
Dear Valued Guest, thank you for your time to share your positive feedback with us. we are glad to receive such positive feedback as yours that you were enjoyed your stay with us. receiving positive feedback from our guests like yourself inspire us to continually improve our service delivery. once again, thank you for staying with us and looking forward to welcoming you again in the near future. Yours sincerely, Setyono
E***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Location is lacking because of narrow road. Comfortable hotel for family. Thank you Somerset.
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Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Desi D.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
spacious and clean room..friendly and efficient staff
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mrs. Desi, Thank you for taking the time to write us a review. We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Iin H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 42 week(s) ago
Room was spacious , kitchen amenities were good, check in check out were smooth . A huge mall was located nearby. My only problem was the parking, which located across the street from where we stayed . Everything else was OK.
4 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
Yulia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 44 week(s) ago
There was a smell of cigarettes from the exhaust fan in the main bathroom. The rooms are supposed to be non-smoking. So it was a bit stuffy.
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mrs. Yulia, Thank you for taking the time to write us a review, While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. Once again, thank you for your valuable support. From all of us looking forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Sofiana H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
very impressive staycation here, unfortunately we only stayed for one night because it was a weekday and school day. and did not take the breakfast package. the unit is very suitable for family gatherings. all the staff are friendly and responsive. the atmosphere is very comfortable and quiet, we stayed at 606 on the 6th floor. the room is spacious, the room is also very spacious, the cleanliness is very good, only when checking in the main bathroom smells a bit, immediately rushed to inform the management and did not wait long for the staff to come and the set is finished. all kitchen equipment is okay and clean, oh yes for the rice cooker you must request it first to the receptionist, because the units are limited. for the AC all work well, the exhaust is also safe, there is hot water. the swimming pool is large and clean, you can swim at night too, but towels are not provided, so bring them from the room. and it is advisable to wear a swimsuit, especially for women. the fitness center also has quite complete equipment, and there is a mini market in the basement. security is also maintained, because every guest who wants to visit the room is asked for our permission first before it can be accessed. for parking the area is quite far from the lobby, it's also quite good if it rains. suggestions: 1. The electric stove for button no. 4 makes the power decrease, please check again 2. Please also provide a bowl for serving instant noodles because the available size is small 3. Please provide more sandals, because yesterday there were only 2 pairs available. 4. If possible, provide towels at the swimming pool 5. Please update the maps, because the points are not appropriate 6. Swimwear regulations should be considered, because not everyone who enters the pool wants to swim, but only to keep the little one on the edge of the pool. So far the staycation here is fun, next time I want to try the new unit, the suite type..thanks somerset, THX TRAVELOKA..
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+5
1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Ms. Sofiana H, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Adilah P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 45 week(s) ago
Very good facilities and never change comfort, cleanliness thank you Somerset
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1 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Mr./Mrs. Adilah, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards Setyono.
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kiki r. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Everything is perfect. Affordable price for 2 rooms, perfect for family vacation.
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Agung W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 45 week(s) ago
The AC is only cold in the main room, rooms 2 and 3 are not cold.
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4 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Mr. Agung, Thank you for your review and we regret that your stay with us did not meet your expectations. While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. I have noted your observations and suggestions for improvements to the air conditioning facility. We will certainly take them into consideration as we review with our respective team members. We ask for your patience and understanding as these improvements may take time to implement. We take our guest experience seriously, and we will continue our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again. Best regards. Setyono
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C***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
Could've been perfect if they had some events, especially at New Year's Eve. Overall, I'm satisfied.
2 people find it helpful
Accommodation's Reply
06 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
D***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
Chosen because it was close to the event location for the girls' base camp. It turned out they were satisfied because of the large room and easy access.
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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