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Hotel Waterfall Penang
飯店
7.7
/10
非常好
324个评论
客人对住宿的评价
kennardisatta
8.5
/ 10
Lokasi strategis dekat dengan rumah sakit adventis.
Mohd R. A. L.
9.0
/ 10
Keselesaan di bilik sangat memuaskan.
Nico Dalimonte
9.6
/ 10
Price was affordable, room was clean and comfortable. Walking distance to Adventist Hospital
Noor Haidah
10.0
/ 10
I am usng a wheelchair and my room was OKU-friendly.
My special thanks for staff - Mr. James, very helpful.
在該地區
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160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450
主要設施
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冷氣
24小時前台
停車處
電梯
WiFi
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Hotel Waterfall Penang的可用房型
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價格顯示
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知道了
Hotel Waterfall Penang周圍有什麼
160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450
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了解更多關於Hotel Waterfall Penang
note: hotel was previously named Hotel Waterfall
Location
Staying at Hotel Waterfall Penang is a good choice when you are visiting Pulau Tikus.
About Hotel Waterfall Penang
For you, travelers who wish to travel comfortably on a budget, Hotel Waterfall Penang is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel Waterfall Penang provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Waterfall Penang, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Waterfall Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Waterfall Penang is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Waterfall Penang.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Waterfall Penang is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Waterfall Penang is the right place to stay.
Hotel Waterfall Penang所有設施
公共空間
大廳
住宿服務
外觀
臥室
客房內設施
- 有線電視
- 桌子
- 吹風機
- 迷你吧
- 淋浴
- 電視
一般的
- 空調
- 家庭房
- 暖氣機
- 無菸房
- 無菸
飯店服務
- 24 小時前台接待
- 洗衣服務
- 多語言服務人員
- 大堂報紙
- 旅遊服務
公共設施
- 停車服務
- 電梯
- 保險箱
- 公共區域WiFi
附近設施
- 自動櫃員機/銀行服務
- 雜貨店
- 美髮沙龍
- 商店
要做的事情
- 熱水浴缸
- 蒸氣室
運輸
- 有限停車位
- 收費停車服務
可訪問性
- 殘障人士友善
- 輪椅友善
連接性
- 免費 WiFi
Hotel Waterfall Penang住宿政策及一般資訊
重要提示
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
入住/退房時間
入住：
從 14:00
退房
前 12:00
Pets are not allowed in the accommodation.
Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits.
All special request such as Non-Smoking Room, Smoking Room, Early Check-In, Late Check-Out, Higher Floor and etc are not guaranteed and strongly subject to hotel’s availability. Additional charges may apply.
Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to hotel availability.
Additional fee such as extra bed, food and beverage, telephone, room service, airport transfer, laundry service etc is handled directly between guest and hotel.
Refundable deposit of RM50 will be collected upon check in
一般資訊
熱門設施 | 冷氣, 24小時前台, 停車處, 電梯, WiFi |
入住/退房時間 | 从 14:00 - 到 12:00 |
Hotel Waterfall Penang的可用房間 | 48 |
在Hotel Waterfall Penang的樓層數 | 3 |
另一設施在Hotel Waterfall Penang | 有線電視, 桌子, 吹風機, 迷你吧, 淋浴 |
Hotel Waterfall Penang常見問題
在Hotel Waterfall Penang有哪些可用設施？
這裡有頂級設施Hotel Waterfall Penang例如冷氣, 24小時前台, 停車處, 電梯, WiFi .（有些可能需要額外收費）
正常入住和退房時間是Hotel Waterfall Penang？
在Hotel Waterfall Penang的標準入住時間從從 14:00開始最晚退房時間為前 12:00
What is the star rating of Hotel Waterfall Penang?
Hotel Waterfall Penang is a 3.0-star hotel.
How many floors does Hotel Waterfall Penang have?
Hotel Waterfall Penang has 3 floors.
How many rooms are available at Hotel Waterfall Penang?
Hotel Waterfall Penang has 48 rooms in total.
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更多其他客人的評論Hotel Waterfall Penang
整體評分與評論 Hotel Waterfall Penang
Traveloka (265)
其他來源 (59)
8.0
非常好
來自 265 則評論
由旅行者提供於
清潔度
8.0
房間舒適度
7.7
餐點
7.2
地點
8.0
服務與設施
7.9
旅行者常提到 Hotel Waterfall Penang
全部
用餐氛圍 (4)
工作人員友善度 (3)
臥室 (3)
飯店區域 (3)
週邊環境 (2)
無線網路 (Wifi) (2)
入住/退房時間 (2)
房間空間 (2)
隔音效果 (2)
距市中心的距離 (1)
排序方式
最近的
格式
含文字內容
偏好設定
所有評分, 目前應用程式語言, 查看所有評論
旅行者評論 Hotel Waterfall Penang
每頁評論數
20
40
顧客評論
M***a
8.4
/10
8 幾週前評論
Hotelnya lumayan bersih dan di sekitar hotel banyak tempat makan yang enak-enak.
您認為這則評論有幫助嗎？
Y***y
8.2
/10
18 幾週前評論
lokasi dekat dengan i city mall.kamar standar.ga begitu luas.
您認為這則評論有幫助嗎？
b***y
8.5
/10
26 幾週前評論
bersih, ac nya dingin. yg mau berobat ke hope cocok bgt buat nginep disini
1 個人覺得它很有幫助
A***y
9.4
/10
28 幾週前評論
Staff hotel ramah dan kebersihan hotel terjaga.
您認為這則評論有幫助嗎？
CL
Chang L. H.
宅居度假
6.7
/10
39 幾週前評論
I hv been a regular for a few years. breakfast used to be served at the oo restaurant next door where the food served is much better than the Indian restaurant, both in terms of quality, quantity & service.
The breakfast served at the Indian restaurant is so terrible, a roti & a cup of coffee or tea worth roughly rm5. The food & service is horrible. if the hotel continues to provide breakfast in the Indian restaurant, Suggest hotel to take away the breakfast & reduce the room pricing accordingly without providing breakfast in order not to tarnish the hotel reputation. room cleanliness has deteriorated as we found a cockroach in the room. bathroom drainage is bad as it is flooded after each shower, water is also leaking from the sink bathroom.
閱讀更多
您認為這則評論有幫助嗎？
Y***y
醫療的
6.4
/10
46 幾週前評論
The soundproofing is bad, the hotel is a little bit old, the bedroom door is a bit difficult to open, the AC is not too cold. The location is great and depends on what you are looking to do, near oo cafe and Hope Children Hospital.
1 個人覺得它很有幫助
Muhammad Y. S.
宅居度假
8.5
/10
50 幾週前評論
Lokasi yang nyaman, staf yang ramah
您認為這則評論有幫助嗎？
Muhammad Y. S.
宅居度假
8.5
/10
50 幾週前評論
Lokasi yang nyaman, staf yang ramah
1 個人覺得它很有幫助
G***t
8.2
/10
52 幾週前評論
Bathroom not convinient as the bidet in a strange position from the toilet seat. One of the old guy (the staff in lobby) was not helpful when being asked about the hot water tutorial.
您認為這則評論有幫助嗎？
EA
Edy A.
醫療的
8.2
/10
57 幾週前評論
Standar hotel but nice for rest, near hope children hospital.
您認為這則評論有幫助嗎？
E***N
5.0
/10
71 幾週前評論
Receptionist yang sangat kurang ajar terhadap nasabah. Attitude-nya minus sekali. Saya sangat kecewa dengan pelayanan staf 1 ini. Awal cek in dibilang jam 2, saya dateng jam 2.30. Suruh saya tunggu sampai 2.45. Ternyata kamar belum ready. Sampai kamar dikasih kamar 1 bed. Padahal saya pesan twin bed. Saya menuntut hak saya untuk mendapatkan twin bed sesuai pesanan saya. Tetapi dia ngotot dan tak dikasih. Katanya semua sudah kosong. Padahal saya ada tanya pembantu di atas. Katanya masih banyak kamar kosong yang sudah ready. Hebatnya receptionis ini bisa semena-semena dengan custemer. Katanya dia kerja sudah 15tahun di sini. Jadi dia yang berkuasa. Manager saja tidak berani blg dia. Karena cuma dia 1 orang saja yang mau bekerja di sana. Jadi seenak jidatnya sikap dia sama customer. Sangat-sangat kurang ajar sifat dia terhadap customer. Brni jerit-jerit customer. Semoga pemilik hotel dapat memproses lebih lanjut staff tersebut. Dan dia bercerita kepada teman dia yang botak pakai bahasa daerah. Saya tidak mengerti bhs dia. Tetapi saya tau dia sedang bercerta tentang saya. Tidak disarankan sekali memperkerjakan karyawan seperti itu. Apapun ceritanya. Tidak ada staff yang brni jerit customer. Sangat-sangat kurang ajar! Ketika sudah mau cek out dipagi hr nya. Saya sudah berjalan kluar. Tetapi masih cari mslh sama saya. Ngejar kluar video call dengan manager. Dan diblgnya dia sudah kerja 15thn. Manager pun tidak brni sama dia. Managerny pun tak bisa atur dia. Sudah tak beres staff 1 ini. Brni cari gara-gara sama customer. Sudah banyak komplainan hotel ini buruk gara-gara mempekerjakan staff seperti itu. Mohon dengan sangat kepada pemilik hotel, pekerjakan staf yang ramah tamah. Jangan kurang ajar seperti itu!
閱讀更多
4 個人覺得它很有幫助
PJ
Putra J. B. N.
醫療的
8.3
/10
74 幾週前評論
Sebenarnya hotelnya bagus, tempatnya strategis dekat tempat jual makanan tapi tidak ada di sediakan sir mineral di kamar dan hari ke dua nginep di sana kamar tidak di bersihkan sementara kunci kamar sudah di titip ke CS.
2 個人覺得它很有幫助
VV
Vivekanantha V.
5.4
/10
213 幾週前評論
Hi, the hotel location was OK. It is very near to Waterfall temple (Tanirmalai Temple). However, the traffic congestion towards the hotel is bad. The hotel staff was good, the receptionist helped and assisted us well. The room condition at worst. The furniture is so old. The picture advertised were very deceiving and I think it was the picture took long back and not latest. The room was smelly and the air-conditioning also very old and the remote was not working. TV screen is damaged and the channels were not clear not useful at all. The telephone in the room was like 20 years back and dirty. The worst part is the bathroom, not cleaned. The shampoo provided were not good. Water water heater was not working. We have to bath in cold water. I have complaint to the hotel receptionist, he offered me to change to a smaller room. The bed is at bad condition. Can't sleep well because of bed bugs, and the pillows were so hard, gave my whole family a neck pain. Overall experience is worst. Will never come to this hotel anymore and will never recommend to anybody. The parking is good. If you are planning to stay with family, this is not the hotel for you!
閱讀更多
1 個人覺得它很有幫助
Adam yap
6.0
/10
311 幾週前評論
Not good WiFi & bad both room
您認為這則評論有幫助嗎？
Bommy Subramaniam
8.5
/10
313 幾週前評論
Worth the money. Me and my family had a pleasant stay . Rooms are clean and comfy and the room rates are very cheap. We got more for what we paid. Only things I wish is they have room service.
2 個人覺得它很有幫助
AK
Adi K. M.
醫療的
6.3
/10
319 幾週前評論
Untuk air mandi dari shower tidak ditulis cara pengoperasiannya, untuk WiFi sempat trouble, setelah lapor receptionist bisa kembali.
2 個人覺得它很有幫助
KT
Kasturi T.
家庭
8.5
/10
321 幾週前評論
Had a very pleasant stay here :)
您認為這則評論有幫助嗎？
shahriza
8.8
/10
323 幾週前評論
i'm booking the 2 queen bed room for 4 persons...the room is really big and very comfortable...toilet also very big...staff are friendly...parking space is available but limited...near Taman Botani...quite far from restaurant...but overall was awesome !
1 個人覺得它很有幫助
D
Devina
5.1
/10
325 幾週前評論
This hotel not good, wifi very slow, room is not soundproof, so noisy, no toothbrush and toothpaste.
4 個人覺得它很有幫助
yl
yenni l.
醫療的
8.5
/10
327 幾週前評論
the room is spacious. there is food court near the hotel.
您認為這則評論有幫助嗎？
每頁評論數
20
40
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整體評分與評論 Hotel Waterfall Penang
Traveloka (265)
其他來源 (59)
8.0
非常好
來自 265 則評論
由旅行者提供於
清潔度
8.0
房間舒適度
7.7
餐點
7.2
地點
8.0
服務與設施
7.9
旅行者常提到 Hotel Waterfall Penang
全部
用餐氛圍 (4)
工作人員友善度 (3)
臥室 (3)
飯店區域 (3)
週邊環境 (2)
無線網路 (Wifi) (2)
入住/退房時間 (2)
房間空間 (2)
隔音效果 (2)
距市中心的距離 (1)
排序方式
最近的
格式
含文字內容
偏好設定
所有評分, 目前應用程式語言, 查看所有評論
旅行者評論 Hotel Waterfall Penang
每頁評論數
20
40
顧客評論
M***a
8.4
/10
8 幾週前評論
Hotelnya lumayan bersih dan di sekitar hotel banyak tempat makan yang enak-enak.
您認為這則評論有幫助嗎？
Y***y
8.2
/10
18 幾週前評論
lokasi dekat dengan i city mall.kamar standar.ga begitu luas.
您認為這則評論有幫助嗎？
b***y
8.5
/10
26 幾週前評論
bersih, ac nya dingin. yg mau berobat ke hope cocok bgt buat nginep disini
1 個人覺得它很有幫助
A***y
9.4
/10
28 幾週前評論
Staff hotel ramah dan kebersihan hotel terjaga.
您認為這則評論有幫助嗎？
CL
Chang L. H.
宅居度假
6.7
/10
39 幾週前評論
I hv been a regular for a few years. breakfast used to be served at the oo restaurant next door where the food served is much better than the Indian restaurant, both in terms of quality, quantity & service.
The breakfast served at the Indian restaurant is so terrible, a roti & a cup of coffee or tea worth roughly rm5. The food & service is horrible. if the hotel continues to provide breakfast in the Indian restaurant, Suggest hotel to take away the breakfast & reduce the room pricing accordingly without providing breakfast in order not to tarnish the hotel reputation. room cleanliness has deteriorated as we found a cockroach in the room. bathroom drainage is bad as it is flooded after each shower, water is also leaking from the sink bathroom.
閱讀更多
您認為這則評論有幫助嗎？
Y***y
醫療的
6.4
/10
46 幾週前評論
The soundproofing is bad, the hotel is a little bit old, the bedroom door is a bit difficult to open, the AC is not too cold. The location is great and depends on what you are looking to do, near oo cafe and Hope Children Hospital.
1 個人覺得它很有幫助
Muhammad Y. S.
宅居度假
8.5
/10
50 幾週前評論
Lokasi yang nyaman, staf yang ramah
您認為這則評論有幫助嗎？
Muhammad Y. S.
宅居度假
8.5
/10
50 幾週前評論
Lokasi yang nyaman, staf yang ramah
1 個人覺得它很有幫助
G***t
8.2
/10
52 幾週前評論
Bathroom not convinient as the bidet in a strange position from the toilet seat. One of the old guy (the staff in lobby) was not helpful when being asked about the hot water tutorial.
您認為這則評論有幫助嗎？
EA
Edy A.
醫療的
8.2
/10
57 幾週前評論
Standar hotel but nice for rest, near hope children hospital.
您認為這則評論有幫助嗎？
E***N
5.0
/10
71 幾週前評論
Receptionist yang sangat kurang ajar terhadap nasabah. Attitude-nya minus sekali. Saya sangat kecewa dengan pelayanan staf 1 ini. Awal cek in dibilang jam 2, saya dateng jam 2.30. Suruh saya tunggu sampai 2.45. Ternyata kamar belum ready. Sampai kamar dikasih kamar 1 bed. Padahal saya pesan twin bed. Saya menuntut hak saya untuk mendapatkan twin bed sesuai pesanan saya. Tetapi dia ngotot dan tak dikasih. Katanya semua sudah kosong. Padahal saya ada tanya pembantu di atas. Katanya masih banyak kamar kosong yang sudah ready. Hebatnya receptionis ini bisa semena-semena dengan custemer. Katanya dia kerja sudah 15tahun di sini. Jadi dia yang berkuasa. Manager saja tidak berani blg dia. Karena cuma dia 1 orang saja yang mau bekerja di sana. Jadi seenak jidatnya sikap dia sama customer. Sangat-sangat kurang ajar sifat dia terhadap customer. Brni jerit-jerit customer. Semoga pemilik hotel dapat memproses lebih lanjut staff tersebut. Dan dia bercerita kepada teman dia yang botak pakai bahasa daerah. Saya tidak mengerti bhs dia. Tetapi saya tau dia sedang bercerta tentang saya. Tidak disarankan sekali memperkerjakan karyawan seperti itu. Apapun ceritanya. Tidak ada staff yang brni jerit customer. Sangat-sangat kurang ajar! Ketika sudah mau cek out dipagi hr nya. Saya sudah berjalan kluar. Tetapi masih cari mslh sama saya. Ngejar kluar video call dengan manager. Dan diblgnya dia sudah kerja 15thn. Manager pun tidak brni sama dia. Managerny pun tak bisa atur dia. Sudah tak beres staff 1 ini. Brni cari gara-gara sama customer. Sudah banyak komplainan hotel ini buruk gara-gara mempekerjakan staff seperti itu. Mohon dengan sangat kepada pemilik hotel, pekerjakan staf yang ramah tamah. Jangan kurang ajar seperti itu!
閱讀更多
4 個人覺得它很有幫助
PJ
Putra J. B. N.
醫療的
8.3
/10
74 幾週前評論
Sebenarnya hotelnya bagus, tempatnya strategis dekat tempat jual makanan tapi tidak ada di sediakan sir mineral di kamar dan hari ke dua nginep di sana kamar tidak di bersihkan sementara kunci kamar sudah di titip ke CS.
2 個人覺得它很有幫助
VV
Vivekanantha V.
5.4
/10
213 幾週前評論
Hi, the hotel location was OK. It is very near to Waterfall temple (Tanirmalai Temple). However, the traffic congestion towards the hotel is bad. The hotel staff was good, the receptionist helped and assisted us well. The room condition at worst. The furniture is so old. The picture advertised were very deceiving and I think it was the picture took long back and not latest. The room was smelly and the air-conditioning also very old and the remote was not working. TV screen is damaged and the channels were not clear not useful at all. The telephone in the room was like 20 years back and dirty. The worst part is the bathroom, not cleaned. The shampoo provided were not good. Water water heater was not working. We have to bath in cold water. I have complaint to the hotel receptionist, he offered me to change to a smaller room. The bed is at bad condition. Can't sleep well because of bed bugs, and the pillows were so hard, gave my whole family a neck pain. Overall experience is worst. Will never come to this hotel anymore and will never recommend to anybody. The parking is good. If you are planning to stay with family, this is not the hotel for you!
閱讀更多
1 個人覺得它很有幫助
Adam yap
6.0
/10
311 幾週前評論
Not good WiFi & bad both room
您認為這則評論有幫助嗎？
Bommy Subramaniam
8.5
/10
313 幾週前評論
Worth the money. Me and my family had a pleasant stay . Rooms are clean and comfy and the room rates are very cheap. We got more for what we paid. Only things I wish is they have room service.
2 個人覺得它很有幫助
AK
Adi K. M.
醫療的
6.3
/10
319 幾週前評論
Untuk air mandi dari shower tidak ditulis cara pengoperasiannya, untuk WiFi sempat trouble, setelah lapor receptionist bisa kembali.
2 個人覺得它很有幫助
KT
Kasturi T.
家庭
8.5
/10
321 幾週前評論
Had a very pleasant stay here :)
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shahriza
8.8
/10
323 幾週前評論
i'm booking the 2 queen bed room for 4 persons...the room is really big and very comfortable...toilet also very big...staff are friendly...parking space is available but limited...near Taman Botani...quite far from restaurant...but overall was awesome !
1 個人覺得它很有幫助
D
Devina
5.1
/10
325 幾週前評論
This hotel not good, wifi very slow, room is not soundproof, so noisy, no toothbrush and toothpaste.
4 個人覺得它很有幫助
yl
yenni l.
醫療的
8.5
/10
327 幾週前評論
the room is spacious. there is food court near the hotel.
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