Imperial Hotel

入住时工作人员服务很好，房间也不错，干净宽敞。

房间条件很差，价格也不太合适。虽然是无烟房，但还是有烟味。

酒店位置优越，毗邻购物中心。房间舒适干净。

需要改进的地方：早餐种类不够丰富。房间距离客用电梯有点远😬

酒店服务很满意，干净，舒适..

Great experience to book using app. Better than any platform that I always use before.

Worst experience and not worth. I paid Rm800+ for excutive room 2 days. The good thing is the hotel is strategically located, easy excess to shopping mall. The room is big and clean BUT its old, looks gloomy and had unpleasant smell like old furniture smell. This is okay and manageable. But the worst was the bathtub was clogged and leaked, made the whole bathroom floor wet. They changed my room but same issue again! Although bathtub was not clogged but I guess leaking, the bathroom floor still got wet although not as bad as 1st room. I had difficulty sleeping and body aching since the bed was too hard with little sound 'krik krik' (room 2313-old wing). Oh my God, I cannot accept this kind of condition for the amount I paid. Food? Hmm was so so only, not much varieties and quality is bad especially for deserts/bread. Overall regretted, will never stay again and I would rather go for other hotels, offering better price and comfort as well varieties of food. Based on my experience, I will not recommend this hotel to anyone, thank you