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烏納維達飯店
飯店
9.2
/10
卓越體驗
252个评论
客人对住宿的评价
Maya
10.0
/ 10
Such a cute place! We booked a private villa
For a bachelorette weekend and had a wonderful time.
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kye
10.0
/ 10
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area!
Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida.
We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically.
All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
Baruni
10.0
/ 10
The property was gorgeous!! You can access the pool at their sister property which is a great feature.
I just wish the food was better.
在該地區
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Av. La Selva entre Kohunlich y Xcaret, Tulum, Estado de Quintana Roo, Mexico, 77780
主要設施
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泳池
餐廳
WiFi
烏納維達飯店的可用房型
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烏納維達飯店周圍有什麼
Av. La Selva entre Kohunlich y Xcaret, Tulum, Estado de Quintana Roo, Mexico, 77780
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位置
烏納維達飯店位于图卢姆地区/城市。
关于烏納維達飯店
无论您是独自旅行还是与亲人一起旅行，您都可以在泳池度过愉快而轻松的一天。
获得最优惠的价格，享受最优质的水疗护理，放松身心，焕发活力。
在烏納維達飯店品尝您最喜爱的菜肴，这里有专为您准备的特色菜肴。
根据大多数酒店客人的评价，烏納維達飯店是一家舒适且服务一流的酒店。
入住烏納維達飯店，享受奢华的享受和无与伦比的体验。
烏納維達飯店所有設施
其他
飯店服務
- 洗衣服務
- 大堂報紙
- 旅遊服務
- 行李寄存
- 多語言服務人員
- 前台
- 服務台
要做的事情
- 浪漫求婚套餐
- 沙灘傘
- 室外游泳池
- 花園
- 溫泉
- 泳池日光躺椅
公共設施
- 其他
- 餐廳
- 保險箱
- 咖啡廳
- 大堂咖啡/茶服務
食物和飲料
- 酒吧
- 早餐
- 小吃店
一般的
- 停車處
- 吸煙區
- 陽台
運輸
- 區域班車（收費）
- 海灘接駁車（另收費）
兒童和寵物
- 托兒服務（收費）
連接性
- 免費 WiFi
接駁車服務
- 機場接送（收費）
烏納維達飯店住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- Fee for continental breakfast: approximately USD 30 for adults and USD 30 for children
- Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 60 per accommodation, per day
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
15:00 - 23:00
退房
前 12:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 泳池, 餐廳, WiFi |
入住/退房時間 | 从 15:00 - 23:00 - 到 12:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
烏納維達飯店的可用房間 | 17 |
在烏納維達飯店的樓層數 | 2 |
另一設施在烏納維達飯店 | 洗衣服務, 大堂報紙, 旅遊服務, 行李寄存, 多語言服務人員 |
烏納維達飯店常見問題
在烏納維達飯店有哪些可用設施？
這裡有頂級設施烏納維達飯店例如泳池, 餐廳, WiFi .（有些可能需要額外收費）
正常入住和退房時間是烏納維達飯店？
在烏納維達飯店的標準入住時間從15:00 - 23:00開始最晚退房時間為前 12:00
烏納維達飯店提供早餐嗎？
是的，烏納維達飯店提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of 烏納維達飯店?
烏納維達飯店 is a 4.5-star hotel.
How many floors does 烏納維達飯店 have?
烏納維達飯店 has 2 floors.
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更多其他客人的評論烏納維達飯店
整體評分與評論 Una Vida
其他來源 (252)
9.2
卓越體驗
來自 252 則評論
清潔度
9.4
房間舒適度
9.0
服務與設施
9.4
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旅行者評論 Una Vida
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精選評論
Jasmine
閒暇
6.0
/10
13 幾週前評論
Expedia Group verified review
The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
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Maya
閒暇 與朋友同行
10.0
/10
13 幾週前評論
Expedia Group verified review
Such a cute place! We booked a private villa
For a bachelorette weekend and had a wonderful time.
maria
與親友同行
10.0
/10
17 幾週前評論
Hotels.com verified review
Excelente para relajarse y descansar
Queonna
閒暇
8.0
/10
18 幾週前評論
Expedia Group verified review
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present.
WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities.
Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions.
If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
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Leonteen
閒暇
10.0
/10
21 幾週前評論
Expedia Group verified review
Beautiful…. I will be returning
Great staff… attentive
Cara
閒暇 家庭
10.0
/10
22 幾週前評論
Expedia Group verified review
The pool
Cara
閒暇 家庭
10.0
/10
22 幾週前評論
Expedia Group verified review
Beautiful pool and rooms. Excellent customer service.
kye
閒暇 與伴侶同行
10.0
/10
27 幾週前評論
Expedia Group verified review
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area!
Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida.
We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically.
All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
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Baruni
閒暇 與伴侶同行
10.0
/10
30 幾週前評論
Expedia Group verified review
The property was gorgeous!! You can access the pool at their sister property which is a great feature.
I just wish the food was better.
clara
閒暇 與伴侶同行
10.0
/10
32 幾週前評論
Expedia Group verified review
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Chad E
閒暇 家庭
8.0
/10
34 幾週前評論
Expedia Group verified review
Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue.
Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
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Piper
閒暇 家庭
10.0
/10
36 幾週前評論
Expedia Group verified review
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
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Jonathan
閒暇 家庭
10.0
/10
37 幾週前評論
Expedia Group verified review
Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..
Rob
閒暇 與朋友同行
8.0
/10
38 幾週前評論
Expedia Group verified review
Hotel great. Town itself, not so much…
bruno
10.0
/10
38 幾週前評論
Hotels.com verified review
Très bon accueil! Site très joli et reposant. Conseils tres clairs et disponibilité du personnel.
Frederic
10.0
/10
40 幾週前評論
Hotels.com verified review
Tout etait presque parfait ,manquait un frigo dans la chambre et une epuisette pour la piscine de la chambre pour pas embêté le personnel toute les 2 minutes a cause des feuilles et dommage que tout sois payant dans la chambre
Susan
閒暇 家庭
10.0
/10
40 幾週前評論
Expedia Group verified review
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
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KARINA
6.0
/10
40 幾週前評論
Expedia Group verified review
No me gustó nada Una Vida, creo que es muy caro para lo que dan de servicio. La carta siempre es la misma. El personal de recepción no es amable, únicamente Guadalupe y para todo te quieren cobrar en el momento como si fueras a salir corriendo. Me gustó mucho el Hotel Bardo que está a un lado y excelente servicio ahí.
esther
閒暇 與兒童同行
10.0
/10
41 幾週前評論
Expedia Group verified review
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance.
The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
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Rick
閒暇 家庭
10.0
/10
41 幾週前評論
Expedia Group verified review
Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway.
Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment.
Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
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