Crosswinds Resort Suites

This hotel is very very remote from the town and its inside the jungle and you need to take a shuttle car to the hotel from the hotel entrance like 6 to 8 minutes but the shuttle car is not always available. If you want to stay away from noisy and want to stay inside a jungle it is perfect for. If you want to tour around the place but if you dont have a car, it is not accessible to anywhere. have a swimming pool and provide breakfast, hotel entrance has a bar restaurant and a coffee shop and you need to go out for lunch and dinner which you need to go take a shuttle to the entrance and then hire a tricycle or jeepy for at least 15 to 20 minutes to a town you can eat or buy some daily stuff. Good thing natural and very refreshing, bad thing not accessible and very remote from any shop or restaurant.

The view is the only good thing about this place—absolutely stunning. Unfortunately, everything else was disappointing. The room was nothing like the photos—very misleading. The bathroom wasn’t properly cleaned, had mold, and smelled off. To top it off, we found a bag of trash under the sink that clearly wasn’t ours. The internet was unreliable, and when we checked the router, we discovered the cables had been chewed—possibly by a mouse. The Wi-Fi password on the info sheet was also incorrect, so we had to check the back of the router just to connect. Service was poor overall, and the condition of the room was unacceptable. Definitely won’t be coming back.

Everything was excellent especially the receptionists and the staff who are very helpful, accomodating and warm. Please fix the internet issues as we didnt have a stable connection throughout our stay. Even our tv cant be used because of poor connection.

Room and bathroom needs upgrade. Sofa/trundle bed needs replacing especially the trundle bed. There is leak in the bathroom emitting bad smell.

The unit we stayed is a bit old. The air conditioner is noisy and we had issues with adjusting the temperature.

Clean staff are nice

Excellent plsce for family... beautiful place... Ten Stars..! Highly recommended!

The rooms are great, I booked 2 rooms with me and fiancée then with my family for the other room. 1 queen bed room and 2 double bed room. A really cozy room with good running AC in both room. My main issue was the internet sometimes failing from time to time. The area is beautiful to view. Besides the beautiful view, the area made it hard to get service sometimes which is another issue.

Nice place to relax.

Very friendly staff members

The area is accessible to local restaurants. There was no Internet connection and no hot water for shower; the bathroom door was broken which could pose a safety hazard, and the AC was blowing only fan air. These matters were brought to the front desk but only the AC issue was addressed. At checkout, they charged us for a small face towel that was allegedly lost. We had it deducted from the deposit but they gave us less than what should be refunded to us. We complained because the math was incorrect and they gave us back the entire deposit. I told the front desk that there was no Internet at all and no hot water for the shower and they still want to charge us for a lost small towel. I do not recommend staying at Crosswinds because guests will be out of touch from the outside world without the Internet. There was also no telephone or Internet at our room. The hallways and the furniture were dark.

Quiet, safe area with cool climate

Beautiful environment and great views to Laguna and Manlla

Cleanliness was my issue especially the toilet and the floor is oily. The smell of the room and the bed needs to be updated . The toilet .

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the ambiance of the place is superb bec of the weather and pine trees, but the room itself is too old and not well maintain, the faucet in kitchen and bathroom are not in good condition, the applicances are old even lack of electric sockets, they should renovate it to attrack more customer, otherwise the price i paid i can enjoy it to a five star hotel compare to crosswind

property is dated already need to refurbish place is so relaxing

Aircon remote was not working inside the room. I can feel the spring in the bed. The room was clean and bathroom was good too. I find it weird that the couch is blocking the cabinets where we should be putting our stuff/bag, etc

Crosswinds was an amazing place. The staff were courteous and helpful. The location is stunning and quiet. Beautiful place to walk and enjoy the sceni beauty. Safety was a top priority and they provide it at top level! Highly recommend Crosswinds!

Nice place. nice people. very accommodating.