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Important information : The Haven by JetQuay is located in the public area of Singapore Changi Airport Terminal 3, Level 1 - Arrival Hall. Departing passengers or non-travellers may proceed to the lounge directly, while arriving or transiting passengers must clear immigration and baggage retrieval process before proceeding to the lounge. If a guest passes immigration, he or she will not be allowed to pass through security. Directions to The Haven : The Haven is easily accessible from Terminal 1 and 2 with the free skytrain service which operates from 5:00 to 2:30 daily. It takes approximately 4 minutes between terminals via skytrain, with an average waiting time of up to 3 minutes. From Terminal 1, please take the skytrain in the public area of the departure hall to Terminal 3 From Terminal 2, please take the public area skytrain from departure hall to Terminal 3. Alternatively, guests may take a 5-minute walk via the mezzanine-level link-bridge above the MRT station. Other Information : Connecting rooms are subject to availability. Guests can book 2 rooms and indicate a preference for connecting rooms. Per hour extension available on-site. Please inform The Haven by JetQuay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.