Petit Palace Arturo Soria

Super bien la atención tanto del personal de recepción, limpieza y de cocina! Excelentes amenidades! Adecuadas instalaciones y se adaptan al viajero las necesidades.

The kindest work staff, very clean and spacious rooms and amazing breakfast! I wish I stayed here my entire trip instead of the big name hotel I originally chose for the first half of our stay. This place is a hidden gem!

Hotel pequeño, agradable y tranquilo. Un desayuno insuperable, buena limpieza, nada mas el control del aire era complicado. El personal super atento y dispuesto a ayudar en lo que se necesitara, tuvimos problemas para cargar los celulares (por cuestión del enchufe) y nos proporcionaron un adaptador. Excelente experiencia, seguro volvería.

Buen hotel, localizado en una buena zona de madrid. Un staff espectacular que siempre está a disposición de todo en cualquier momento

Staf friendly and courteous.

Migell at front desk on night duty was amazing. Thank you Migell.

Surpreendeu positivamente o hotel simples mas confortável e o café da manhã excepcional

El desayuno incluía productos frescos, y había café y agua las 24 horas. Y aunque no había servicio de comida o cena, el servicio con Telepizza fue excelente. La habitación se mantenía muy bien aunque había un desconchón en la ducha. Y hemos podido disfrutar de nuestra mascota. ¡Muchas gracias a todo el personal por el recibimiento!

Family friendly, good breakfast, comfy bed, clean , spacious, excellent staff

Ok rent, lidt slidt og træt interiør

El hotel tiene una ubicación fantástica, a dos o tres minutos de una estación del metro. El checkin es a las 2:00 pm, sin embargo, en cuanto llegamos al hotel, a eso de las 12:00 pm, ya estaba lista y nos permitieron entrar. El personal de recepción es muy amable. El desayuno fue excelente. Productos de calidad, una amplia cantidad de alimentos, ¡un gran plus!. Éramos mis tres hijos y yo y la habitación fue perfecta para los 4 (3 adultos y un joven). Descansas bien. Nos quedamos seis noches y sin lugar a dudas ¡volveríamos a este hotel!

Hotel e camera pulita, colazione molto buona, il caffè è da migliorare (ma siamo italiani).

Nos encantó!

Funcionários extremamente atenciosos.

Todo muy bueno

Todo muy bien, el personal muy amable, y buenas las instalaciones

NA

muy buena la estadia

When I arrived to the room it was clean but the tv wasn't working. The cabinet door for the refrigerator was loose as it was missing a screw. They fixed quickly the tv but never the cabinet door. I also had problems when I arrived early in the morning as I thought I could sleep in the sofa for a couple of hours before checkin opened in the lobby but it was very difficult as the sofa were uncomfortable. I had previously spoken to reception the day before in the night about when I would arrive as my flight got delayed to try to see if I could have a room only to sleep for a couple of hours before check in and they gave me a price of $198 and when I checked online it was for $134. When I tried to buy the booking online I couldn't complete it as my flight took off and there was no internet. The room I found online was a family room. I explained my situation to the front desk when I arrived and they charged me 2 rooms as they said there was no family room available at extremely high price of around $244 just to sleep for a couple of hours the same day I had a booking that I would check in at 2pm as we arrived at 4am. After talking a long time with the manager he discounted around $20. I don't think it was fair that they charged so much for rooms that I only used for a couple of hours after explaining my situation and showing them the price I found online. When they gave us the room it was 2 twin beds together which was uncomfortable in the morning to sleep as they would separate.

Excelente hotel, la. Habitación bastante amplia y silenciosa, a unos cuantos pasos del metro, llegas en un momento al centro, excelente ubicación si vas a las ventas