Staff hotel sangat ramah dan proses check-in mudah. Kamar cukup besar, sangat bersih dan ada kedap suara kalau jendela ditutup. Lokasinya terbaik karena di seberang stasiun kereta. Bisa jalan kaki sebentar saja untuk sampai ke sungai/danau.

It's highly recommended. Even though the hotel is almost 200 years old, it is all clean and the staff are very friendly and helpful. At 2-6 o'clock they serve hot chocolate, coffee, and cake. When we first came, it was 6:15, actually it's close to closing time, but they let us drink. Thank you Alexandra and John. I will recommend it to my friends and I will be back.

Sambutan dari staf hotel yang ramah dan kamar yang nyaman, membuat hari di Luzern menjadi sangat menyenangkan. Bintang 5.

The room clean an comfy and the staff really friendly and helpful specially Mr Martin at the reception, many thanks to him

這是我度假期間住過的最好的酒店之一。地理位置優越，交通便利，方便搭乘公車和電車。房間乾淨寬敞，即使放了好幾個大行李箱也綽綽有餘。員工非常友善熱情，樂於助人。

The place is nice. Near the train station. The room is clean, comfortable. Their service is also nice. It's recommended place to stay!

Recommended. Near from the zurich airport

very nice hotel, recommended! near alstetten train station and coop supermarket. the receptionists were very helpful and nice.very enjoying hotel.

My room is studio size, but it's okay for 1 person, and it's very clean. All staff are very friendly and helpful, not far from Bern station, great experience!

Sistem IT yang dijalankan traveloka dan koneksinya dengan Hotel Kipling sangat bagus. Voucher hotel tidak perlu ditunjukkan. Staf hotel hanya minta pasport, langsung dilihat di komputer. Begitu cepatnya terkonfirmasi tanpa hal yang berbelit belit. Rasanya tidak sampai 5 menit berinteraksi dengan resepsionis, kunci langsung didapat dan bisa ke kamar. Jangan ditanya tentang bagaimana petugas hotel, mereka bekerja sangat efektif dan efisien, serta sangat support membantu dengan keramahannya.