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Hotel Ermitage Kandersteg
飯店
9.0
/10
卓越體驗
74个评论
客人对住宿的评价
Eleanor
10.0
/ 10
Such a cute little property. We stayed for one night as a travelling group of three females. We stayed in a room made up for three and it was so cosy and well presented. Staff were really friendly and super happy to have us there. Would recommend particularly for the cable car to Oeschien which is literally across the road! Excellent, thankyou!
Isabelle
10.0
/ 10
Der Check In war nicht so wie erhofft
Die Dame und uns gleich mal gesagt: zu früh, Zimmer noch nicht parat.
Danach gab es nur den Schlüssel ohne jeglichen Kommentar wo dass Zimmer zu finden ist geschweige wann und wo es Frühstück gibt.
Das restliche Personal war aber sehr freundlich und zuvor kommend. Hat tolle Auskunft gegeben und es haben sich nette Gespräche ergeben.
Verified traveler
10.0
/ 10
Great place with friendly service. The new rooms are nice. Good location next to the Cable car. Cosy restaurant.
在該地區
查看地圖
49 Oeschinenstrasse, Kandersteg, Frutigen-Niedersimmental District, Canton de Berne, Switzerland, 3718
主要設施
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餐廳
WiFi
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Hotel Ermitage Kandersteg的可用房型
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Hotel Ermitage Kandersteg周圍有什麼
49 Oeschinenstrasse, Kandersteg, Frutigen-Niedersimmental District, Canton de Berne, Switzerland, 3718
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了解更多關於Hotel Ermitage Kandersteg
Location
Hotel Ermitage Kandersteg is a hotel in a good neighborhood, which is located at Kandersteg.
About Hotel Ermitage Kandersteg
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Ermitage Kandersteg.
Savor your favorite dishes with special cuisines from Hotel Ermitage Kandersteg exclusively for you.
Hotel Ermitage Kandersteg is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Ermitage Kandersteg is the right place to stay.
Hotel Ermitage Kandersteg所有設施
其他
飯店服務
- 行李寄存
- 快速退房
- 多語言服務人員
- 前台
公共設施
- 其他
- 餐廳
- 無菸區
要做的事情
- 花園
- 三溫暖
體育和娛樂
- 檯球
- 滑雪器材存放處
食物和飲料
- 早餐
連接性
- 免費 WiFi
一般的
- 停車處
Hotel Ermitage Kandersteg住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- Pet fee: CHF 15 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk is open daily from 7:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
15:00 - 21:00
退房
前 11:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 餐廳, WiFi |
入住/退房時間 | 从 15:00 - 21:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
Hotel Ermitage Kandersteg的可用房間 | 18 |
另一設施在Hotel Ermitage Kandersteg | 行李寄存, 快速退房, 多語言服務人員, 前台, 其他 |
Hotel Ermitage Kandersteg常見問題
在Hotel Ermitage Kandersteg有哪些可用設施？
這裡有頂級設施Hotel Ermitage Kandersteg例如餐廳, WiFi .（有些可能需要額外收費）
正常入住和退房時間是Hotel Ermitage Kandersteg？
在Hotel Ermitage Kandersteg的標準入住時間從15:00 - 21:00開始最晚退房時間為前 11:00
Hotel Ermitage Kandersteg提供早餐嗎？
是的，Hotel Ermitage Kandersteg提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Hotel Ermitage Kandersteg?
Hotel Ermitage Kandersteg is a 3.0-star hotel.
How many rooms are available at Hotel Ermitage Kandersteg?
Hotel Ermitage Kandersteg has 18 rooms in total.
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更多其他客人的評論Hotel Ermitage Kandersteg
整體評分與評論 Hotel Ermitage Kandersteg
Traveloka (1)
其他來源 (73)
9.0
卓越體驗
來自 73 則評論
清潔度
9.2
房間舒適度
8.8
服務與設施
9.4
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Hotel Ermitage Kandersteg
每頁評論數
20
40
精選評論
MA SO LING
與親友同行
8.0
/10
62 幾週前評論
Hotels.com verified review
我們三位成人住家庭房，有一張雙人床，兩張雙人壘床，可住六人。家人房位置在大路傍，打開窗便是街道，缺乏私穩。浴室空間也有限。此外，一齊都滿意，免費泊車，早歺好味，員工服務親切。
Clarisse
8.0
/10
13 幾週前評論
Hotels.com verified review
Local pitoresco, café da manhã excelente, cama ótima, banho ótimo
Rebecca
閒暇 與兒童同行
8.0
/10
16 幾週前評論
Expedia Group verified review
Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain.
Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket.
There's extra charges for using the hot tub or sauna featured on the photos.
The breakfast buffet was enjoyable and included in our room price, there was choices for all family members.
On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children.
When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean.
When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets
閱讀更多
Doohyon
閒暇 與兒童同行
10.0
/10
16 幾週前評論
Expedia Group verified review
Kind staff!!!
Evelyn
與親友同行
8.0
/10
16 幾週前評論
Hotels.com verified review
Perfecte ligging als je vroeg de kabelbaan naar Oechinensee wilt nemen. Gratis parking bij het hotel = gemakkelijk. Alleen deze 2 factoren bepalen wel een hogere prijsklasse, maar het voordeel woog erg op.
Wij hadden familiesuite (2volw en 2 kind), die aparte ruimtes heeft (kamer met 2 stapelbedden; kamer 2pers bed, apart salonnetje, grote gang en bdk). Goed geslapen in goede bedden. Avondeten was heel lekker in gezellig kader. Ontbijt was uitgebreid en in buffetvorm. Een half uurtje hottub naast het bos en met mooi zicht op de bergen van Kandersteg was inbegrepen en zalig.
閱讀更多
Kashif
與親友同行
2.0
/10
16 幾週前評論
Hotels.com verified review
Hello,
I respectfully disagree with your decision. I purchased insurance specifically to protect my stay, and I would like to understand how I can use it to obtain a refund, as I paid extra for this coverage.
Additionally, no one from the property reached out to me, despite having both my phone number and email address. Someone from the front desk or management should have contacted me before leaving for the day to provide the after-hours check-in process.
Please let me know the steps to file a claim through the insurance I purchased. I genuinely need your assistance, as this is the second or third time I’ve faced issues without any proper resolution or compensation.
If this cannot be resolved, I will have no choice but to escalate this to higher management, share my experience in a public review, and reconsider using Hotels.com for future bookings.
Thank you,
Kashif Ahmed
閱讀更多
Eleanor
閒暇 與朋友同行
10.0
/10
16 幾週前評論
Expedia Group verified review
Such a cute little property. We stayed for one night as a travelling group of three females. We stayed in a room made up for three and it was so cosy and well presented. Staff were really friendly and super happy to have us there. Would recommend particularly for the cable car to Oeschien which is literally across the road! Excellent, thankyou!
閱讀更多
Takuya
與親友同行
2.0
/10
17 幾週前評論
Hotels.com verified review
The hotel was under renovation. They gave us a room right next to the site. They drilled walls in the morning while we were still there. We couldn’t use balcony due to all the stuff for construction. No facility - no fridge, no kettle, no curtain! I complained but no change whatsoever. Staff were all pretty nice but the decision to rent the room while still construction doesn’t make any sense.
閱讀更多
Steffen
8.0
/10
17 幾週前評論
Hotels.com verified review
Perfekt beliggenhed lige ved gondolen og starten af vandreruten til Oeschinensee. Meget praktisk hvis man vil ud tidligt. Rene og pæne værelser, sødt personale og hyggelig stemning. Vi havde en skøn overnatning og kommer gerne igen.
Susan
閒暇 與朋友同行
10.0
/10
19 幾週前評論
Expedia Group verified review
Breakfast was excellent!
Prashant
與親友同行
2.0
/10
19 幾週前評論
Hotels.com verified review
We checked in lae night. Front desk service person did not informed us that wifi was not working. We asked lady to give us another wifi pwd she denied the request. For 2 nights wifif did not work at all. Everytime they keep saying it will work tomorrow and they are fixing. After 2 nights we decided to checkout and stay somewhere else for 1 night and property managet agreed to refund us that 1 night and some compensation for inconvience caused by no wifi service, contruction noise in hotel, safety issues in playground. My kid was about to fall down from broken steps of playground. Now, hotels.com telling us that hotel is not agreeing to give us any refund and compensation at all and offereing $20 one key cash which feels like insulting. We paid $1074 for 3 nights. Hotel is in construction and they are not making any effort to make your stay comfortable so stay away from this hotel.
閱讀更多
Niva
閒暇 家庭
8.0
/10
20 幾週前評論
Expedia Group verified review
Very Roomy but bathroom didn’t have any locks
Jason
閒暇 家庭
8.0
/10
21 幾週前評論
Expedia Group verified review
We had a great time at Hotel Ermitage staff was very friendly and accommodating it was very close to hiking and rooms very clean. Breakfast was excellent as well. Hot tub was not very hot when we’re there so did not use it otherwise great location and experience.
Marko
10.0
/10
23 幾週前評論
Hotels.com verified review
Loistava sijainti. Hyvä aamupala.
Isabelle
閒暇 與朋友同行
10.0
/10
25 幾週前評論
Expedia Group verified review
Der Check In war nicht so wie erhofft
Die Dame und uns gleich mal gesagt: zu früh, Zimmer noch nicht parat.
Danach gab es nur den Schlüssel ohne jeglichen Kommentar wo dass Zimmer zu finden ist geschweige wann und wo es Frühstück gibt.
Das restliche Personal war aber sehr freundlich und zuvor kommend. Hat tolle Auskunft gegeben und es haben sich nette Gespräche ergeben.
閱讀更多
Verified traveler
與親友同行
8.0
/10
25 幾週前評論
Hotels.com verified review
Nice hotel. Just beside the cable car station. While the walk to the hotel from train station was long, it brings you across a very nice field full of small flowers. So it was enjoyable. The only not so good thing was that the hotel was under renovation and have no lift to upper level.
Choon Feng
與親友同行
8.0
/10
26 幾週前評論
Hotels.com verified review
Great place, just besides the cable car station. Without transport can be a strenous walk for those with big luggages.
Verified traveler
與親友同行
10.0
/10
26 幾週前評論
Hotels.com verified review
Great place with friendly service. The new rooms are nice. Good location next to the Cable car. Cosy restaurant.
DANIEL
10.0
/10
26 幾週前評論
Hotels.com verified review
Excellent hotel. Great staff, nice breakfast. Nice room. A bit of a walk from town but a scenic walk it is. Close to lift up the mountain to a lake and hiking.
Tristan
閒暇 與伴侶同行
10.0
/10
29 幾週前評論
Expedia Group verified review
Super Hotel ! Sehr hundefreundlich und rücksichtsvoll. Die Neu renovierten Zimmer sind ein absoluter Hingucker und das Personal ist super Freundlich. Das Frühstück und das Essen im Restaurant ist qualitativ sehr hochwertig und lecker. Egal ob Familien, Solo, Paar oder Urlaub mit dem 4 Beiner. Für jeden ist was dabei. Gratis Kaffe und Tee an minibar im Flurbereich des jeweiligen Stockwerks. Direkte Anbindung zum Wanderweg zum Oeschinensee und zu der Gondelbahn dorthin.
閱讀更多
每頁評論數
20
40
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整體評分與評論 Hotel Ermitage Kandersteg
Traveloka (1)
其他來源 (73)
9.0
卓越體驗
來自 73 則評論
清潔度
9.2
房間舒適度
8.8
服務與設施
9.4
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Hotel Ermitage Kandersteg
每頁評論數
20
40
精選評論
MA SO LING
與親友同行
8.0
/10
62 幾週前評論
Hotels.com verified review
我們三位成人住家庭房，有一張雙人床，兩張雙人壘床，可住六人。家人房位置在大路傍，打開窗便是街道，缺乏私穩。浴室空間也有限。此外，一齊都滿意，免費泊車，早歺好味，員工服務親切。
Clarisse
8.0
/10
13 幾週前評論
Hotels.com verified review
Local pitoresco, café da manhã excelente, cama ótima, banho ótimo
Rebecca
閒暇 與兒童同行
8.0
/10
16 幾週前評論
Expedia Group verified review
Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain.
Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket.
There's extra charges for using the hot tub or sauna featured on the photos.
The breakfast buffet was enjoyable and included in our room price, there was choices for all family members.
On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children.
When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean.
When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets
閱讀更多
Doohyon
閒暇 與兒童同行
10.0
/10
16 幾週前評論
Expedia Group verified review
Kind staff!!!
Evelyn
與親友同行
8.0
/10
16 幾週前評論
Hotels.com verified review
Perfecte ligging als je vroeg de kabelbaan naar Oechinensee wilt nemen. Gratis parking bij het hotel = gemakkelijk. Alleen deze 2 factoren bepalen wel een hogere prijsklasse, maar het voordeel woog erg op.
Wij hadden familiesuite (2volw en 2 kind), die aparte ruimtes heeft (kamer met 2 stapelbedden; kamer 2pers bed, apart salonnetje, grote gang en bdk). Goed geslapen in goede bedden. Avondeten was heel lekker in gezellig kader. Ontbijt was uitgebreid en in buffetvorm. Een half uurtje hottub naast het bos en met mooi zicht op de bergen van Kandersteg was inbegrepen en zalig.
閱讀更多
Kashif
與親友同行
2.0
/10
16 幾週前評論
Hotels.com verified review
Hello,
I respectfully disagree with your decision. I purchased insurance specifically to protect my stay, and I would like to understand how I can use it to obtain a refund, as I paid extra for this coverage.
Additionally, no one from the property reached out to me, despite having both my phone number and email address. Someone from the front desk or management should have contacted me before leaving for the day to provide the after-hours check-in process.
Please let me know the steps to file a claim through the insurance I purchased. I genuinely need your assistance, as this is the second or third time I’ve faced issues without any proper resolution or compensation.
If this cannot be resolved, I will have no choice but to escalate this to higher management, share my experience in a public review, and reconsider using Hotels.com for future bookings.
Thank you,
Kashif Ahmed
閱讀更多
Eleanor
閒暇 與朋友同行
10.0
/10
16 幾週前評論
Expedia Group verified review
Such a cute little property. We stayed for one night as a travelling group of three females. We stayed in a room made up for three and it was so cosy and well presented. Staff were really friendly and super happy to have us there. Would recommend particularly for the cable car to Oeschien which is literally across the road! Excellent, thankyou!
閱讀更多
Takuya
與親友同行
2.0
/10
17 幾週前評論
Hotels.com verified review
The hotel was under renovation. They gave us a room right next to the site. They drilled walls in the morning while we were still there. We couldn’t use balcony due to all the stuff for construction. No facility - no fridge, no kettle, no curtain! I complained but no change whatsoever. Staff were all pretty nice but the decision to rent the room while still construction doesn’t make any sense.
閱讀更多
Steffen
8.0
/10
17 幾週前評論
Hotels.com verified review
Perfekt beliggenhed lige ved gondolen og starten af vandreruten til Oeschinensee. Meget praktisk hvis man vil ud tidligt. Rene og pæne værelser, sødt personale og hyggelig stemning. Vi havde en skøn overnatning og kommer gerne igen.
Susan
閒暇 與朋友同行
10.0
/10
19 幾週前評論
Expedia Group verified review
Breakfast was excellent!
Prashant
與親友同行
2.0
/10
19 幾週前評論
Hotels.com verified review
We checked in lae night. Front desk service person did not informed us that wifi was not working. We asked lady to give us another wifi pwd she denied the request. For 2 nights wifif did not work at all. Everytime they keep saying it will work tomorrow and they are fixing. After 2 nights we decided to checkout and stay somewhere else for 1 night and property managet agreed to refund us that 1 night and some compensation for inconvience caused by no wifi service, contruction noise in hotel, safety issues in playground. My kid was about to fall down from broken steps of playground. Now, hotels.com telling us that hotel is not agreeing to give us any refund and compensation at all and offereing $20 one key cash which feels like insulting. We paid $1074 for 3 nights. Hotel is in construction and they are not making any effort to make your stay comfortable so stay away from this hotel.
閱讀更多
Niva
閒暇 家庭
8.0
/10
20 幾週前評論
Expedia Group verified review
Very Roomy but bathroom didn’t have any locks
Jason
閒暇 家庭
8.0
/10
21 幾週前評論
Expedia Group verified review
We had a great time at Hotel Ermitage staff was very friendly and accommodating it was very close to hiking and rooms very clean. Breakfast was excellent as well. Hot tub was not very hot when we’re there so did not use it otherwise great location and experience.
Marko
10.0
/10
23 幾週前評論
Hotels.com verified review
Loistava sijainti. Hyvä aamupala.
Isabelle
閒暇 與朋友同行
10.0
/10
25 幾週前評論
Expedia Group verified review
Der Check In war nicht so wie erhofft
Die Dame und uns gleich mal gesagt: zu früh, Zimmer noch nicht parat.
Danach gab es nur den Schlüssel ohne jeglichen Kommentar wo dass Zimmer zu finden ist geschweige wann und wo es Frühstück gibt.
Das restliche Personal war aber sehr freundlich und zuvor kommend. Hat tolle Auskunft gegeben und es haben sich nette Gespräche ergeben.
閱讀更多
Verified traveler
與親友同行
8.0
/10
25 幾週前評論
Hotels.com verified review
Nice hotel. Just beside the cable car station. While the walk to the hotel from train station was long, it brings you across a very nice field full of small flowers. So it was enjoyable. The only not so good thing was that the hotel was under renovation and have no lift to upper level.
Choon Feng
與親友同行
8.0
/10
26 幾週前評論
Hotels.com verified review
Great place, just besides the cable car station. Without transport can be a strenous walk for those with big luggages.
Verified traveler
與親友同行
10.0
/10
26 幾週前評論
Hotels.com verified review
Great place with friendly service. The new rooms are nice. Good location next to the Cable car. Cosy restaurant.
DANIEL
10.0
/10
26 幾週前評論
Hotels.com verified review
Excellent hotel. Great staff, nice breakfast. Nice room. A bit of a walk from town but a scenic walk it is. Close to lift up the mountain to a lake and hiking.
Tristan
閒暇 與伴侶同行
10.0
/10
29 幾週前評論
Expedia Group verified review
Super Hotel ! Sehr hundefreundlich und rücksichtsvoll. Die Neu renovierten Zimmer sind ein absoluter Hingucker und das Personal ist super Freundlich. Das Frühstück und das Essen im Restaurant ist qualitativ sehr hochwertig und lecker. Egal ob Familien, Solo, Paar oder Urlaub mit dem 4 Beiner. Für jeden ist was dabei. Gratis Kaffe und Tee an minibar im Flurbereich des jeweiligen Stockwerks. Direkte Anbindung zum Wanderweg zum Oeschinensee und zu der Gondelbahn dorthin.
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