普吉島艾摩拉海灘度假村

Overall we’re pretty satisfied with our stay, room is clean and spacious, thanks for the upgrade btw 🙏. We had dinner in the ISLA restaurant, food is amazing!! Swimming pool is not crowd, very kids friendly, and it’s so close to the beach which is another reason we want to stay here. I noticed that Aroma is a pretty new hotel, so here are some suggestions for your improvement according to my personal experience: 1. The air conditioning is not responsive, room is so humid and hot when we checked in, after calling the front desk, the lady said it takes 10 mins for it to work. Well, I’m not sure it’s the settings of the Mitsubishi air-con, if so, would be nice if you can have your staff to switch on the air-con before your guest check-in the room. 2. The “Make up room” and “DND” buttons are very confusing, it’s hard to distinguish it’s on / off, you don’t expect your guests have to learn and guess is it on or not, I’d rather prefer the traditional way to put the sign on the handle instead, 100% of people should know what to do. After not having someone to clean up for 2 days, I have to call front desk again and I was being questioned did I turn the make up room light on, well, it makes me feel like I’m being blamed, not good service at all… 3. Have your engineer to check the TV remote battery regularly, it’s not really a good experience I have to call the 3rd time to the front desk to ask for battery replacement, and I have to call again after no one show up in 10 mins…

I love the large king bed and the clean space. However, there are a few things to consider: shower pressure is very gentle, the toilet clogs easily, and many small moths fly into the unit at night getting into my clothes.

Spacious room with good amenities! Room was kept spotless throughout the stay

The staff was extremely kind. The staff was amazing! We would stay here again! The beds were extremely firm and uncomfortable. The beach was not overcrowded with people or boats- excellent place for families to swim and have fun!

Good place to stay if you prefer staying close to the Bangtao Beach.

Sødeste personale og dejligt hotel.

Very clean rooms and nice staff

La estadia en el hotel Amora fue simplemente exceocional. Desde el momento de la llegada el personal nos recibio con calidez. Las facilidades estan impecables. La habitacion estaba limpia y amplia. Las areas comunes, la comida y la tranquilidad hicieron una estadia agradable.

Das Hotel ist sehr gut, der Strand und die Umgebung auch, aber im All-inclusive-Paket gibt es Einschränkungen und das Personal war nicht richtig über den Umfang informiert, was zu viel Unsicherheit beim Personal führte. Das All-inclusive ist nicht in Buffetform, sondern à la carte, ausser beim Frühstück.

Reserve 4 a noches y no pude dormir por el matres estaba bien duro y me dio dolor de espalda toda la estancia.

Food was dreadful. Worst breakfast ever in any Asia hotel far less a 5 star. Staff average except Maggie ( customer service girl from Ukraine who was great). Compared to usual 5 star resorts in Asia this was disappointing and a waste of money. Won’t return. Even the Thai food in their signature restaurant was dreadful.

Superb service, spectacular accommodations,, delicious breakfast, unique amenities. First class Highly recommend.

Troisième séjour parfait

This resort is by far one of the nicest we have stayed in. We loved every minute. Definitely coming back!

Troisième passage dans cet hôtel. Il est de mieux en mieux. Nouvelles infrastructures, piscines propres, c'est juste les clients qui ne respectent rien du fait qu'il ont payé c'est les rois du monde . je recommande cet établissement.

Perfekter Aufenthalt

Excellent property. Great staff, beach is fantastic.

very nice place - had a great time

This is a fantastic hotel and was excellent value for money. Only slight negative was sun loungers not the standard I would expect for type of hotel

Beautiful hotel with friendly staff. We had some issues with our room which annoyed us a bit but they gave us a complementary upgrade to compensate for it which made us more than happy Overall a great hotel, would recommend