Holiday Inn Express WASHINGTON DC DOWNTOWN by IHG, an IHG Hotel

The room and facilities were good, but the service was awful. The lady at the front desk behaved as if I owed her a lot of money.

Good

因展覽活動的關係，房價很高。但房間都很乾淨，附近也有餐廳、超市、便利商店7-11，整體算方便。 早餐的菜色都很固定，如炒蛋、歐姆蛋、培根、香腸、鬆餅、燕麥粥、吐司麵包這些，搭配咖非、鮮奶、優格、水果。

you're awesome

It was very clean, easy check in and reasonable price.

Some good restaurants near

I recently stayed at this hotel and had a mixed experience. When I first checked in, I was surprised to find that the bed had not been made, which was disappointing after a long day of travel. The manager apologized and said I would be credited 1,000 points as compensation, but I have not seen those points reflected yet. I do appreciate that the staff tried their best to make up for the situation, but I believe more attention should be given to ensuring that rooms are clean and fully ready before guests check in. It makes a big difference in the first impression and overall stay. With some improvements in housekeeping consistency, this hotel could provide a much better guest experience.

Hotel is in a nice and safe area. We walked down the street where several restaurants are located and ate. The hotel is very clean and the staff is very helpful, friendly and knowledgeable. I will stay there again.

This hotel was one of the better Holiday Inn experiences I’ve had. Everything was new and clean. The staff was friendly and helpful. Breakfast with special host Deion was a great experience.

It was the perfect room for me and my young son. Clean and modern with an excellent location. Couldn't ask for anything more.

Hotel muy cuidado y limpio

Was a nice hotel. The only thing I didn’t like was that there is no free on-site parking, and you had to pay for valet parking?

Antoinette at front desk on check in and was fantastic! The two front desk ladies in afternoon were AWFUL and UNPROFESSIONAL!! Often not at desk, didn't answer phones, didn't know location or sites. On way to room big hairball in hall by room. Three days later still there. Last night smoke detector we went off in room next door and it took over 15 minutes for someone to respond. Called front desk and no answer and no call back. Coffee great, breakfast good. Last night was very disappointing and would have to think twice about using Holiday Inn Express again.

Parking is an issue

Will definitely stay there again. The staff were helpful and very polite. The room was clean and comfortable. Thank you for making my trip great.

Waren 3 Tage da, Hotel hervorragend, sehr saubere Zimmer. Obwohl es an der Hauptstraße gelegen ist, hört man nichts.

Good service, clean and easy acces

Room is clean and service is great!

Boa estadia e bom café da manhã.

My family and I had a wonderful stay! The hotel was very clean, the staff were welcoming, and the location was perfect. We all enjoyed the food, and everything was well taken care of. Would definitely recommend and stay here again!