Orange Dental Bintaro

Honestly, I was very, very disappointed after the treatment at this clinic. For new customers, this can be a concern. My teeth are quite good, there are no cavities at all and I usually do my scaling every 6 months. Because the pandemic is quite long, I just started scaling again after more than 6 months. After the doctor's action, the cashier said there was an additional fee of Rp.177k, the nominal is bigger than what I paid at Traveloka (Rp.149k). Of course I want to know the payment for what? The cashier/CS gave the following information; ** I am including a large scale of Rp. 345k (I should be informed before taking action so that it is fair) ** PPE fee ** new patient registration fee. (even though I'm already registered at this clinic, just a different location) Addition: SWAB required, the fee here is IDR 150k Thank you Traveloka, I swab at another clinic it costs Rp.75k. Hmmm... Because that day I had an appointment with the hospital, I had to pay everything that was billed. Arriving at the car, it turns out that CS has not redeemed the Traveloka application. I had to go back to the clinic again. If I have bad intentions, I'll just let it go. Sorry, I think the cashier needs to learn more (less qualified) I ask Traveloka to follow up on my incident.

Customer service is very friendly, the doctor is very thorough. The price is only a voucher discount from the entire treatment. There are additional fees for rapid, PPE and admin fees

Great service, there's additional fee because of pandemic situation