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Batik Air: An Introduction

About Batik Air

Batik Air is reshaping how Australians fly to Southeast Asia. Originally launched as Malindo Air and now flying under the Batik Air name, it’s part of the Lion Air Group, with deep regional roots and a footprint across Indonesia and Malaysia.

For Australian travellers, Batik fills a gap: a full-service alternative on routes that usually go budget. You’ll get checked baggage, a hot meal (think chicken curry or stir-fry noodles, depending on the route), and a seat that doesn’t feel like a trade-off. All without the endless add-ons or awkward stopovers. Sure, you won’t find endless lie-flat seats or fine wine. But if you’re looking for an easier, all-in option to Southeast Asia, Batik Air holds its own.

Where does Batik Air fly?

Focused on Southeast Asia and supported by the Lion Air Group, Batik Air connects Australia to an expanding regional network, with easy transits through Jakarta or Kuala Lumpur. Whether you’re Bali-bound or planning a multi-stop trip across Malaysia and Thailand, Batik Air is a streamlined way in.

Australian destinations

• New South Wales: Sydney (SYD)
• Victoria: Melbourne (MEL)
• Queensland: Brisbane (BNE)
• Western Australia: Perth (PER)

Flights operate to Jakarta (CGK) and (soon) to Kuala Lumpur (KUL), depending on departure city. From there, it’s a short transfer to onward destinations across Indonesia, Malaysia and beyond. Some routes run daily, while others follow a seasonal or multi-weekly schedule.

International destinations

• India: Chennai (MAA), Kochi (COK), Tiruchirappalli (TRZ)
• Indonesia: Jakarta (CGK), Denpasar (DPS), Yogyakarta (YIA), Surabaya (SUB), Medan (KNO), Makassar (UPG), Lombok (LOP), Balikpapan (BPN)
• Malaysia: Kuala Lumpur (KUL), Penang (PEN), Kota Kinabalu (BKI), 
• Nepal: Kathmandu (KTM)
• Singapore: Singapore (SIN)
• Thailand: Bangkok (DMK), Phuket (HKT)
• Vietnam: Ho Chi Minh City (SGN), Hanoi (HAN)

Other connections via Lion Air Group

Travellers can book onward connections to more remote or regional destinations in Indonesia - including Ambon, Jayapura, Banda Aceh and Pekanbaru - on a single itinerary using Lion Air or Wings Air.

Through Lion Air and Wings Air, Batik’s reach extends even further—to island airports and lesser-seen spots like:

• Ambon, Tarakan, Pekanbaru, Banda Aceh, Jayapura

One booking usually covers it, making it a great alternative to the bigger carriers when you're headed somewhere more local.

Traveloka tip: You can see latest route maps and updates at the links below.

• https://www.flightconnections.com/route-map-batik-air-od
• https://www.flightsfrom.com/KUL/OD
• https://www.flightsfrom.com/DPS/ID
• https://brilliantmaps.com/flight-maps/batik-air-routes/

Batik Air sales and deals

Batik Air leans into value—especially on routes between Australia and Southeast Asia. Deals appear regularly, from early bird fares to unexpected Business Class discounts.

Traveloka makes them easy to find, with limited-time promos, bundles, and fare alerts that help you time it right, whether you’re eyeing a Bali getaway or a Southeast Asia circuit.

• Early bird sales on Australia–Indonesia and Malaysia routes (2–3 months out)
• Timed offers around New Year, Eid and regional holidays
• Business Class discounts on key hubs like Jakarta and Kuala Lumpur
• Bundled hotel and flight deals on selected itineraries
• Promo codes, loyalty savings and cashback on partner platforms

How to get the cheapest Batik Air flights

• Book 4–6 weeks in advance for regional or short-haul Southeast Asia routes
• Travel mid-week. Tuesday to Thursday flights often price lower
• Use Batik Air Club points for discounts or upgrades
• Watch for last-minute promo codes
• Set fare alerts through Traveloka to catch dips without checking daily

Traveloka tip: For current offers, head to our promotions page or search by route to see what’s running now.

Batik Air classes

Economy

Seats

Economy with Batik Air covers the basics comfortably. Expect a standard 3-3 layout on most aircraft, with around 79 cm of pitch and a seat that holds up well on flights under five hours. Some newer jets include adjustable headrests - a small but welcome on longer legs. It’s not premium, but it’s a clear step up from the super budget: no add-on seat fees, no race for overhead space.

Meals

Hot meals come standard on international routes. Think nasi lemak with sambal, chicken curry and rice, or stir-fried noodles - simple, filling dishes that arrive warm, usually with a bread roll, dessert and bottled water. On longer flights, you may get juice or soft drinks, though alcohol isn’t usually offered in Economy.

Entertainment & power

Seatback screens aren’t a given. Some aircraft use overhead monitors or offer streaming through a mobile app. USB ports are available on newer aircraft, but charging options aren’t guaranteed. It’s worth bringing a battery pack just in case (as long as they fit within the airline’s restrictions).

Business

Seats

Business Class changes a little depending on your aircraft. On narrow-body flights, you’ll get a wider recliner in a 2-2 layout. That’s more elbow room and a better angle for sleeping, even if it’s not fully flat. On select A330 routes, there are angled lie-flat seats in a 2-2-2 layout. It’s not luxury for luxury’s sake, but it does make a 7-hour flight feel a lot shorter.

Meals

Business meals are typically plated, not boxed, with a multi-course format that might start with satay skewers or a cold appetiser, followed by a hot main (often rice or noodle-based) and a dessert. Menus change by route, and drinks are included. There’s a subtle nod to local flavours: Malaysian spice, Indonesian stews, and sometimes a sweet touch like kuih bites or a fruit tart.

Traveloka tip: Menus and cabin service can vary by aircraft. To prepare your tastebuds for the onboard experience, check your route and aircraft when booking.

Lounge & extras

Flying Business gives you access to lounges in key airports like Kuala Lumpur and Jakarta, though the experience varies. Some offer full meals and showers, others stick to snacks and soft drinks. Expect priority check-in, boarding, and up to 40 kg of checked baggage depending on your ticket. Just remember - not all Business passengers are guaranteed lounge access without the right fare bucket. Check before you fly.

Fleet and aircraft

Airbus A330-300

• Seat classes: Business, Economy
• Seat layout: 2-2-2 (Business), 2-4-2 (Economy)
• Seat pitch: Approx. 114 cm (Business angled-flat), 79 cm (Economy)
• Entertainment: Personal seatback screens (standard in most aircraft)
• Wi-Fi: Available on select aircraft
• Power: USB ports in some Business cabins

Boeing 737-800 / 737-900ER

• Seat classes: Business, Economy
• Seat layout: 2-2 (Business), 3-3 (Economy)
• Seat pitch: 84–114 cm (Business), 74–79 cm (Economy)
• Entertainment: Personal seatback screens are standard on most jets; streaming via app also supported
• Wi-Fi: Available on select aircraft
• Power: USB ports on newer refits; limited or none on older jets

Airbus A320 / A320neo

• Seat classes: Business, Economy
• Seat layout: 2-2 (Business), 3-3 (Economy)
• Seat pitch: Around 114 cm (Business), 76–79 cm (Economy)
• Entertainment: Seatback screens standard; some aircraft use in-app streaming
• Wi-Fi: Available on select aircraft
• Power: USB ports on newer models

Traveloka tip: Business Class seats on the A320s are recliners but do not include leg-rest extensions

Batik Air crew

Batik Air’s crew keep things low-key and likeable. You’ll get a warm welcome, meals handed out without delay, and a steady presence throughout the flight. It’s a style that fits the routes: familiar, efficient, and grounded—especially if you’re flying home or heading somewhere relaxed.

Shorter flights tend to move fast—boarding’s brisk, meals arrive in one smooth sweep, and the cabin stays in order without much prompting. On longer legs or in Business Class, the rhythm softens. There’s more time for extras: drinks refilled mid-movie, a hot towel before landing, or a second dessert offered with a smile.

Service feels regional in the best way—Bahasa or Malay in the aisle, help when it’s needed, and a sense that the crew are there to make things run smoothly, not stand out.

Batik Air baggage allowance

Economy Class

Cabin baggage

• 1 piece up to 7 kg
• Must fit in the overhead locker or under the seat
• You can also bring a small personal item, such as a handbag, laptop or camera bag

Checked baggage

• Most international routes: 20–30 kg total, depending on fare type
• Some domestic Indonesian routes may have lower limits (15–20 kg)
• Infants: 10 kg + 1 push chair or collapsible pram

Business Class

Cabin baggage

• 2 pieces, up to 10 kg total
• Enough room for a laptop bag and a small wheeled case

Checked baggage

• Most routes: 30–40 kg total
• Infants: 10 kg, plus a collapsible pram

Additional information

Bringing sports gear or a guitar? As long as it fits within your checked weight limit, it usually flies without fuss.

Go over your allowance and fees will kick in, but depending on your fare type, you may be able to pre-purchase extra kilos at a discount, which can be a win for over-packers.

Traveloka tip: Baggage allowances can vary by route and fare. Always check your itinerary’s allowance before flying.

Batik Air passenger policy

Infants

• If you're flying with a little one under 2, they can travel on your lap or in their own seat with a child fare and proper restraint. One adult can fly with one infant. Travelling with twins or two under-twos? You’ll need a second adult on the booking.
• You can bring a baby bag (up to 5 kg), a foldable pram, and a car seat as part of your baggage. Cabin bassinets aren’t available, so if it’s a long flight, plan for lap travel or secure their seat early.
• For newborns, timing matters. Babies under 9 days old can’t fly.

Children

• Children aged 2 to 11 need their own seat and must travel with someone aged 18 or older. Batik Air has an Unaccompanied Minor (ages 5-12) service, and Young Passenger Travelling Alone (12-16).
• Special meals for children aren’t guaranteed, but they’re sometimes available on longer international flights. It’s best to check during booking if that’s something you’ll need.

Pregnant passengers

• If you're up to 28 weeks pregnant, a release and indemnity form is needed. From 28 to 35 weeks, you’ll need a certificate from your doctor confirming you're fit to fly. It must be signed within seven days of your flight.
• After 35 weeks, flying isn’t allowed. If you're expecting twins or more, the cut-off is 32 weeks. No matter the stage, it’s always a good idea to check in with your doctor before booking - especially if you're flying long haul.

Accessibility and special assistance

• If you need a wheelchair at the airport or help getting to and from the aircraft, Batik Air can arrange it. Just be aware that in some regions, a service fee may apply depending on where you're flying from and how long the flight is.
• Mobility aids like crutches, walkers and personal wheelchairs are usually welcome right up to the gate and travel free of charge. Not all aircraft are equipped with aisle chairs or accessible toilets, especially on shorter routes, so it’s best to ask ahead.
• If you’re flying with a medical device like a CPAP machine, or if you’ll need oxygen or a stretcher, let the airline know early. You’ll need to submit a medical clearance form in advance.
• Some conditions may also require clearance—this includes recent surgery, certain illnesses or situations where you may need medical support on board. If in doubt, speak to your doctor and flag it with the airline before booking.

Service animals

• Guide dogs and assistance dogs may be accepted in the cabin on some routes, as long as you’ve submitted the right documents and given the airline notice. They’ll need to stay harnessed and can’t block the aisle.
• Pets and emotional support animals aren’t allowed in the cabin on international flights.

Batik Air policies

When to check in

Timing counts, especially at bigger airports or during holiday peaks. Give yourself enough buffer to check in, clear security and find your gate without a rush.

Airport check-in

• Domestic flights (Indonesia or Malaysia): counters typically open 2 hours before departure and close 45 minutes out
• International flights: arrive at least 3 hours early; counters close 1 hour before take-off
• You’ll need a valid photo ID (or passport) and your booking code (PNR)

Online check-in

• Available from 48 hours to 4 hours before departure via the Batik Air website
• Not always supported on all routes or codeshare connections, so check your eligibility when booking

Traveloka tip: Use the Traveloka app to track check-in windows and flight updates in one place. It’s handy if your airport doesn’t support mobile boarding passes.

Refund policy

Whether you can get a refund depends on the ticket type you booked.

Refundable fares

• You can request a refund, minus any admin fees.
• The request must be made before your flight departs.
• Refunds are usually returned to your original payment method, but it may take a few weeks to process.

Non-refundable fares

• Promo fares and some lower-tier Economy tickets are not eligible for a refund.
• In some cases, you may still be able to claim back the taxes, even if the base fare is non-refundable.

Flight cancellations or major delays

• If Batik Air cancels your flight or changes your schedule significantly, you may be entitled to a refund or a free rebooking.

Reschedule policy

Most Batik Air fares allow changes, though some may come with a fee.

Flexible or higher-tier fares

• Changes are usually free, but you’ll still need to pay the fare difference if your new flight is more expensive.
• All changes must be made before your scheduled departure.

Promo or low-cost fares

• These often come with a change fee.
• You’ll also need to pay any fare difference at the time of the change.
• Flight changes can be made online via the Batik Air website or at a ticketing office. Keep in mind that not all changes are possible for codeshare or multi-leg bookings.

Traveloka tip: If you booked your flight via Traveloka, you can request a date change or refund directly through your account.