Under each item in an Xperience activity page, you may read the full policy by clicking View Details and find the summary of each voucher’s cancellation policy in the Reschedule & Refund section under Activity Details.

However, be sure to check the refund eligibility under the voucher validity info:

• Easy Refund means you may submit your refund request directly in the app as long as you still follow the policy after booking.

• Non-refundable means we will not give you a refund on the booking

Related articles:

How to Cancel and Get a Refund for an Xperience Booking

Refund Amount and Calculation

About Easy Refund

Refund for JR Pass